Customer Reviews for Safe Mini Storage #2

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Safe Mini Storage #2

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Earnest V.
Rating:

Customer did not leave a comment.

Michael M.
Rating:

I had delays checking out and checking in but I understand the need for the check out and check in app due to the corona virus and more than happy to comply. The mileage and gas level did not match what the app was showing in the truck i was renting, so I followed app instrutions and promps and took pictures of the odometer and gas level differences through the app. I'm still waiting to get the correct billing and the hold off of my checking account. I really enjoy renting from U haul ! Just a little stumble with the app. :)

Dereck H.
Rating:

Limited equipment selection but satisfied overall.

Jeff B.
Rating:

Overall a great experience!

Jorge H.
Rating:

Super quick and easy process

Geoffrey H.
Rating:

Customer did not leave a comment.

shamekia A.
Rating:

Melissa wasn’t friendly at all

Dan R.
Rating:

The terminals were down due to communications damage in Nashville, TN. The employee used his personal cell phone to get the truck rented. Excellent dealing with a bad situation.

susan W.
Rating:

Customer did not leave a comment.

Julie J.
Rating:

Customer did not leave a comment.

Jonathan Y.
Rating:

The staff was great. Also, as a side note, the truck was easier to drive and had better suspension than the Penske trucks I have rented in the past. That's why I will go with UHaul from now on.

David K.
Rating:

Customer did not leave a comment.

Jamease T.
Rating:

Mr. Bill is very nice, helpful, and friendly.

DAVID H.
Rating:

Great Equipment and great service.

Jack S.
Rating:

Equipment and office space was very clean and well maintained.

Margaret L.
Rating:

Customer did not leave a comment.

Leanne J.
Rating:

Customer did not leave a comment.

James D.
Rating:

Customer did not leave a comment.

Jalisa C.
Rating:

Charged me for a misreading of the gas meter. Contacted customer service and no resolution so far. I also have time stamped photos of the uhaul gas meter.

Jeff H.
Rating:

Easy location to get in and out of with a truck and a trailer.

Margaret H.
Rating:

Customer did not leave a comment.

David F.
Rating:

Friendly fast aervice

LaVerne W.
Rating:

We did our dropoff after hours. It was quick and convenient.

Richard G.
Rating:

Customer did not leave a comment.

Terry L.
Rating:

Customer did not leave a comment.

William T.
Rating:

Excellent service from beginning to end

STEVEN M.
Rating:

Customer did not leave a comment.

Candace R.
Rating:

Customer did not leave a comment.

William H.
Rating:

Great customer service!

Nakeshia O.
Rating:

Customer did not leave a comment.

James W.
Rating:

Customer did not leave a comment.

Christopher B.
Rating:

Customer did not leave a comment.

gary N.
Rating:

Again josh jones was amazing. I totally will conduct more business with this guy.

Mark B.
Rating:

Everything went great!

Ryne J.
Rating:

Customer did not leave a comment.

Bradley T.
Rating:

Customer did not leave a comment.

Kelly H.
Rating:

Damages to furniture, damaged wall,

DEANNA R.
Rating:

They did not go over the truck with me or even go out to the truck with me. I was told that I would be charged an extra $20 if I brought the truck back when they were closed if I did not use the phone app. This is the third time I have rented a truck this year and I have never been told this before. When I asked the guy working there why he finally looked up from his phone and told me to I needed to call 1800gouhaul. I will take my business elsewhere.

Wayne F.
Rating:

Great Staff...Knowledgeable...Thanks...

Asha G.
Rating:

Customer did not leave a comment.

Lynn B.
Rating:

Customer did not leave a comment.

Geoff V.
Rating:

Customer did not leave a comment.

Gary C.
Rating:

Customer did not leave a comment.

Jeremy B.
Rating:

Customer did not leave a comment.

Canary L.
Rating:

Customer did not leave a comment.

Raymond H.
Rating:

My truck was missing a breather cap on the fuel tank. It was not evident when I picked it up since the truck had less than a quarter of a tank. I filled the tank on my way to get the auto transport and noticed fuel running out of the tank. Since the truck was fully loaded I had to sit for three hours waiting for a service person to show up with the part. This put me far behind schedule and I had to drive until 2 am to get to my rest location.

tisha W.
Rating:

Customer did not leave a comment.

ralph R.
Rating:

Customer did not leave a comment.

Noelle H.
Rating:

Super friendly customer service.

EDWARD S.
Rating:

Great experience and great location

Elizabeth F.
Rating:

Customer did not leave a comment.

christopher H.
Rating:

Customer did not leave a comment.

Aubri M.
Rating:

Customer did not leave a comment.

David H.
Rating:

Customer did not leave a comment.

David R.
Rating:

Customer did not leave a comment.

Ronda M.
Rating:

Took me a minute to find the way to roll the window down... it wasn't a button..

Malachi W.
Rating:

Everything was nice and went smoothly! First time using.

Lawrence N.
Rating:

Customer did not leave a comment.

Terence H.
Rating:

the counter personnel were excellent to deal with

Sharon D.
Rating:

Nothing - excellent experience

christine C.
Rating:

I am not sure. Ian went above and beyond to make the entire moving and storage experience extremely easy and pain free. The sincere professionalism of Ian and his concern for safety of our goods and personal well being while empting a uhaul truck in 95 degree heat in AL is beyond what we expected. A huge Kudos to him!!

David F.
Rating:

Very courteous and helpful.

Machanda R.
Rating:

The gentleman who waited on me was courteous and knowledgeable at pick up. It was a pleasure working with him. On return the other gentleman was quick and efficient.

KOURTNEY L.
Rating:

Customer did not leave a comment.

Regenia W.
Rating:

Customer did not leave a comment.

Elijah N.
Rating:

Customer did not leave a comment.

Bradley W.
Rating:

Customer did not leave a comment.

Wyndy S.
Rating:

They were super nice to explain and work with us to meet all of our needs. I would definitely use them again

Jessica D.
Rating:

Customer did not leave a comment.

Kshitij A.
Rating:

Customer did not leave a comment.

James A P.
Rating:

new facility, all personnel were very professional and helpful with the area.

Jonathan W.
Rating:

Well knowledged and good conversation..

Alexander Y.
Rating:

Customer did not leave a comment.

Harvey W.
Rating:

Customer did not leave a comment.

David G.
Rating:

Just keep up the good work. Jason and Ian were great - set us up and then put the trailer back in place. We’ll use them again!

Bobbie C.
Rating:

It was an overall good experience.

Monica R.
Rating:

Unfortunately, I was charged twice. Once from online for $181.67 on 2 April 2019 and at the store for $167.44 (which is the correct amount) on 4 April 2019. Please refund the $181.67 to my bank account. This is the first time this has ever happened to me since doing business with Uhaul. I trust Uhaul will kindly correct this error. Have a great day.

Richard S.
Rating:

Customer did not leave a comment.

Cory B.
Rating:

Service Rep extremely helpful. Great experiance!

IGNACIA M.
Rating:

the place was very clean, the attendant was very helpful and pleasant ,I was looking for a trailer and he suggested for what i was used try a van which was most useful than the trailer that was true and a thank you for that. Thank you

Jason H.
Rating:

Customer did not leave a comment.

Carmen F.
Rating:

Ean and Joshua customer service was superb performance. I would recommend this U-haul and Mini Storage.

Catrina S.
Rating:

Customer did not leave a comment.

Nanette H.
Rating:

Customer did not leave a comment.

Brad G.
Rating:

nothing. Ian was amazing! very knowledgeable and treated us like we were valued as a customer

Celia B.
Rating:

Customer did not leave a comment.

jonathan B.
Rating:

Customer did not leave a comment.

Jim A.
Rating:

Customer did not leave a comment.

Michael H.
Rating:

Customer did not leave a comment.

MONICA J.
Rating:

Jason was extremely helpful and courteous!

Charles H.
Rating:

Much improved experience over previous rentals. Location was clean and professional in appearance. The guy at the desk was very friendly and helpful. Will definitely use this location in the future.

Bruce F.
Rating:

Very good

Patrick M.
Rating:

Dropped off on Christmas Day. No problems.

Christopher D.
Rating:

N/A. Shorty and Ian made the trailer rental process as easy as possible. Kudos to the great customer service.

steve B.
Rating:

Customer did not leave a comment.

Mark K.
Rating:

Customer did not leave a comment.

Tatianna B.
Rating:

Customer did not leave a comment.

TONITIA B.
Rating:

Customer did not leave a comment.

Tasha C.
Rating:

I went to my scheduled pick up location to pick up an hour after my reservation. At that time, I was told they didn't have my reservation, I had to go to a different location. At no point in time was I notified. After leaving initial location, I received a text message confirming my rental at the second location. I understand changes, however, I had to take even more time away from work to accommodate the unexpected change. In order to improve the service, I would recommend communicating better with your customers. This was not the experience I was expecting

carol Z.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top