Attendant was friendly and helpful
JOHN S
Customer Reviews for Safe Mini Storage #2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Truck air conditioner didn't work which was the only issue. Other than that great service, look forward to doing business again
JACKSON WAttendant was very nice and she answered all questions quickly and politely.
Robert HAwesome service
Edward ZThe staff was polite and very helpful. It was my first time using their services. Would highly recommend!
SEAN BKiara was awesome! She was so helpful and got us in a truck and on our way. Could not have gone smoother. Thanks again Kiara, you deserve a raise!
DAVID AI was very pleased. The staff was very pleasant and helpful.
Janice GContinue being patient and explaining things ..Moving is stressful but Uhaul made it much easier..Thank you for your time ❤️
DORIS CClean and organized. The equipment was there and in good, clean condition. The attendant was helpful, and all went as expected.
THOMAS WMelissa B. & Kiara H. at the 7606 Madison Blvd location both went above and beyond in helping with all aspects of this rental. Their help with a utility dolly, and walk-through of return processes relieved much of the stress involved with this move. If the need arises, we will definitely rent from 7606 Madison Blvd again. The facility was straightforward to locate, very clean outside and inside, easy to navigate (parking a uhaul truck), and well lit at night. We returned the truck and other equipment rentals overnight after location hours, using the uhaul app self- return option, and felt safe on the property. A special mention of Lauren at the uhaul 866 check-in number for ensuring the equipment drop-off for this rental was adjusted to the Madison Blvd location.
Kevin VSomewhat unfortunate having to turn right when leaving the parking lot, but otherwise a great experience for me as a first-time Uhaul renter.
ANNA Wproviding air conditioning in the vehicle
chevelle hService was professional and friendly.
Willie JTruck was in good shape and the staff at the center was excellent. Professional and helpful.
Bruce PThe U-haul clerk was professional, helpful and friendly
Roosevelt UThe service was great just keep the same energy.
Edward JQuick service. Easy in and out.
Tom ENothing, it was a very positive experience.
Michael NI have no comment at this time.
Edward SIt was not open had to do a virtual drop. Worked ok.
Mark SMy reservation was switched to another location without me getting a notification. The new location that I was given said my reservation was still showing at the other location. This has to be fixed or the next customer that isn't patient like me would probably make more of an issue.
Frankie HGreat location and the service reps at Safe Mini Storage 2 were knowledgeable and great to work with.
Christopher SVery helpful and quick!
kevin vGreat staff at Safe Mini Storage #2.
Cameron HThe app was glitchy upon the return. We wanted to return the trailer a day earlier due to there being no space at the new location. It would not allow us the option and the 800 number phone denied the request as well.
Michael MNothing really. It’s a very easy process, especially with the app.
Janet SWasn't sure where to drop key off. App showed an orange key drop box for return! Never found it! So I just put the key through the door slot! Overall the rental went smoothly and was impressed how simple it was!
daniel fQue sea más fácil enviar las fotos que se toman al entregar el camión
Maria MThe lady at check in was very friendly and professional. Although we picked up near closing time, she took her time to patiently get us checked in, and she stayed long enough to ensure we left with no issues.
Vance TKiara was very professional and helpful. She did a great job getting me on the road.
Keith VKiara was excellent in providing my needs.
Larry GStore was excellent. In and out in 20 minutes.
Luke LCute agents.
Bill SWe rented an auto transport to move a vehicle from Huntsville to Birmingham. Uhaul isn't usually our first choice because of past issues with poorly maintained trucks and trailers. The auto transport we rented this weekend appeared to be maintained & had new/newer tires. We towed the trailer empty and with a 4400 lb vehicle without an issue. It did not sway or vibrate. Thank you Kira and Melissa for your assistance with a last minute rental.
Kenny HI'VE DONE BUSINESS WITH THIS LOCATION, SEVERAL TIMES OVER THE YEARS. IT HAS ALWAYS BEEN A GREAT EXPERIENCE, ESPECIALLY THIS TIME. THANK YOU!!! GOOD AND CLEAN AND HELPFUL STAFF.
Hal EThis location provided me the best service I have ever received at a U-Haul. A++++++
Jason DKiara was really helpful and professional during the pick up process. I took longer than expected to get my move done and she & Melissa worked with me on a later vehicle return. U-Haul's mobile return was easy to figure out, but I did it after I dropped keys in self return slot-a lesson for me for next time. I would definitely use this location in the future. It seems well managed & you have great employees. .
Judy TRob Davenport was my point of contact for my truck rental experience. Atrocious customer service combined with poor social skills equals a recipe for a terrible employee. My issue was not only dismissed as user error, but I was talked down to. I will never use this location again simply because of the lack of care that ole Bobby "CLEARLY" demonstrated.
Kyle HExcellent service! The ladies behind the counter were very helpful!!
carlette bIt’s was a great experience
Darren MRude and disrespectful staff. There was no need to be yelled at like a child from across a parking lot
Joseph BSafe Mini Storage are outstanding! Plus, since I already rent some storage units with them, I was able to turn the trailer I rented after hours without issues.
Thomas LThe agent that helped me was friendly, knowledgeable, and overall had a great sense about her.
Orrin CExcellent experience!
WILLIAM W