Évaluations des clients Safe Ship

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Safe Ship

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

kenneth A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Hannah M. le

Évaluation :

Rental return process was very frustrating due to miscommunication and lack of information provided. Additionally, when I received my receipt after returning the vehicle I was drastically over changed with my rental rate being shown as over 6x the initial rate I agreed to. Not a good experience!

Dalia I. le

Évaluation :

Lo mismo arreglar el medidor de la gasolina.

Rita H. le

Évaluation :

Le client n'a pas laissé de commentaire.

hoWARD A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Yadira P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Roy T. le

Évaluation :

Had reservation at location near Shaenfield & Loop 1604. Previous renter failed to return on time. Alternate location found--but adding miles and time to my task. I had trusted uhaul on the reservation, and coordinated schedules of 4 individuals to make the move in a short window of time. The truck that I did get appears on its "last legs". Very greedy on gas, engine missing when step on accelerator, while idling in stop-and-go traffic of 1604 the engine temperature pegged at "H" numerous times, and the suspension felt like riding in a wood-wheeled lumber wagon. Very disappointed in the entire experience.

JOE W. le

Évaluation :

Safe ship needs more room for their equipment

Conrad G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ryan A. le

Évaluation :

The blonde lady who helped me was amazing. Very nice. Very professional.

Nicholas C. le

Évaluation :

Le client n'a pas laissé de commentaire.

patrick B. le

Évaluation :

Always great to work with safeShip

Stephen M. le

Évaluation :

Nothing. Customer Service was excellent! It was a pleasant experience.

aaron M. le

Évaluation :

The guy was very polite and was fast and efficient.

Javier O. le

Évaluation :

The rental was fine but I was charged a cleaning fee and the truck wasn’t dirty when I left it. I guess that’s standard to charge a cleaning fee.

amber C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christopher L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jorge B. le

Évaluation :

Would not recommend the place at 6767 Culebra Rd. Service agent was very unprofessional, rude, late to arrived. Did not let me pick up a truck from his facility because I was upset with him for being late. Had to find another location to rent from.

Gregory R. le

Évaluation :

Please note that this location opens at 10 am on Saturdays. Appointments should not begin until 10:15 or later

Ricky H. le

Évaluation :

There where food crumbs in the cab of the truck. And I didn't have any food in the cab of that truck what so ever.

juan L. le

Évaluation :

Friendly staff

Jason P. le

Évaluation :

Make it easier to pick up /drop off Quicker customer support Better customer support

ana R. le

Évaluation :

Le client n'a pas laissé de commentaire.

marcia E. le

Évaluation :

Customer Service on the phone and in- store was very pleasant, fast and efficient on both ends of the process. Great to know that great level of professionalism, and kindness is a standard through the company.

Maria D. le

Évaluation :

Professional and courteous staff make this U Haul a business I will return to!

Kenneth R. le

Évaluation :

I got the impression that there had been some recent software changes that employees were still learning. This may just be a fact of business life these days.

Shelley K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Duane W. le

Évaluation :

Keep up the good work.

Jeremy S. le

Évaluation :

I don’t like the $1.09 service fee per mile. Whatever happened to a flat rate. Over-charged for just using it for 4/24 hours.

scott S. le

Évaluation :

Very fast and friendly service. I use this location for my rentals. Always a joy to work with them.

Cheyenne G. le

Évaluation :

Art at safe shop was very kind and helpful, I will use this location and recommend this location to all.

henry W. le

Évaluation :

Outstanding Customers support. Art has a real passion for his business. A very professional organized of taking care of business.