Le client n'a pas laissé de commentaire.
Alfred M.
Customer Reviews for Sammys Auto Parts
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Put a spear tire with trailer
James S.Good people! Good service and everything worked out just perfect
Laura P.Pick Up Location staff was awesome
Dale H.Everything was o.k.
BETTY H.Excellent service à la clientèle.
Arthur P.Sammy and his family and staff are very nice and accommodating. This is a very friendly, well run establishment.
Damon J.The people were so nice and helpful. With the Covid19 we needed to keep our distance, but they made me feel at ease and welcomed. I needed the trailer at a spur of the moment, I called into UHaul, and the woman was extremely helpful. I did not know the surrounding towns in TN and she checked everything out for me. THANKS !!
Merrilee T.Good helpful folks!????
CHRIS H.Vehicle was in tip top shape and did the job excellent. Highly recommended staff at Sammy's were helpful and friendly.
Joseph M.Sammy's is next to, or connected to, an convenience store and gas station. There was no one at Sammy's when I arrived, during normal business hours, so I went to the convenience store for help. I had to call U-Haul because I rented pads which were no one to be found and no one to help. I was directed to another U Haul location that was a 15 minute drive. Fortunately U Haul decided not to bill me for the use of the pads for my inconvenience. For the next customer, please be sure that the location operator is there during normal business hours to avoid the experience I sent through.
Daniel K.Hannah and Sammy were great! We will always call on them for our moves or trailer needs.
Lisa R.Hannah and Sammy were so great to work with and we plan to use them every time we need to move. Thank you for all your help. Lisa Reidy
Lisa R.Was treated very professionally
David M.Great customer service and quick. Will b going back.
Kimberly K.Easy to rent and return!!! Sammy's was great to work with and the staff was very friendly.
Lisa R.I suggest putting some rail road ties or something behind those trailers. The girl at the counter didn't know how to check the trailer in and said just park it anywhere. Well we parked it next to all the others, there were no tire chocks and damn near lost the trailer down the hill. Luckily we were able to hang on to it and the wife found a rock to put behind the tire before it went to rolling. Scared the hell out of us. Could have been a bad situation.
Michael E.We talked to Jake and he was super helpful! The girl that was there helped get us set up quickly and out on time
BRANDY L.Sammy was very nice with exceptional customer service!
BRYAN R.This was an absolutely terrible experience! I had to change locations at the last minute, which was an additional 10 miles away from where we lived/expected to pick up. I was reimbursed a slight amount for that. However, due to this the gas station was already closed when we returned and now I'm charged a 30 $fee for refueling. I was charged 48 $for a 45 mile rental. I guess U-Hauls are 1 mpg! Also, pick up was ridiculous with the mobile pick up. That took nearly an hour to get verified! When I called, I was transferred three times to speak to someone. Overall, a terrible experience! Outrageous charges, and not great customer service!
Josh S.I dropped off the trailer the day I was supposed to and it was at a gas station and they told me that the person from UHaul only came in on Wednesdays and I went back on Wednesday to make sure that I got a receipt for returning the trailer on time, and their printer wasn't working and all I could do was take a picture of it from his computer to verify that I had returned the trailer. However, the agent was very nice and apologetic.
Victor W.My experience was horrible. The car dolly was broken I'm surprised the car got down here. The truck driver door didn't close properly. There were cigarette butts in the ashtray. The truck didn't go over 60 miles an hour. The dandridge location gentlemen was an asshole. The whole trip was a nightmare. The truck was a death trap. If someone is really reading this can you please call me at 516-605-2070. I tried to call customer service and was passed around cause no one wanted to deal with my experience.
Sherri P.Pick up location changed from one 10 minutes from where I needed trailer to 45 minutes on the other-side of town. Cost me two hours of travel time in a Motor-home through Sevierville On the positive Sammy's place of business was very courteous and helpful.
Mark H.I had requested a 15 foot truck and was provided a 12 foot. I needed the larger truck for all of my belongings and they ended up not all fitting. I was also shorted two furniture pads.
Michael J.Jake was a great help and very accommodating.
Warren L.They were super helpful given all my unexpected schedule changes.
Patricia B.Bed of truck was roach infested at pickup. I couldn't have expected them to see that when the truck was returned a couple of days earlier. They helped ys spray for them,
JAMED D.Person was not on site when I arrived. I called the U-haul number and they checked me in and I was on my way.
Jerod B.Chyna and Sabrina are excellent! Higher more like them.
Charles S.The truck is beat. the oil and water light both came on. power strearing did not work at a stand still. needs shocks.
Jeanne H.Sammy and his team were very nice and helpful.
Stephanie B.Nice guys, nice big parking lot to turn around truck and trailer in
Michael M.Helpful
frank S.Sammie was extremely rude, didn't do what he said he would. Horrible experience and on top of all that overcharged us. Much higher than website detailed. Extremely unhappy with experience
Joseph S.Interior was dirty, windshield was hard to see out of at night due to needing cleaned.
JASON L.I dropped. Off the truck, trailer, and the hand Foley and the girl at the counter was very sweet!
Lisa P.Reserved online,even spoke with a representative and when we got there to pick up,the place wasn't opening for an hour.Had to pay more than I planned even after the inconvenience
Brittany A.The people At the place where I picked up was great.The truck was awful it rode worse than anything I have ever rode in could barely hold it in the road it shook so bad.The dash sounded like it was gonna fall out at any minute.I would have never expected a rental truck that is supposed to be kept in good mechanical shape to be that bad.The power steering went in and out the whole trip.I think 300,00 $ was a lot of money for something in that condition.
Donald B.Quick and easy pickup of truck and dolly.
David P.Went FAR above and beyond to be helpful and decent, really felt like a valued person instead of a sale.
DENNIS H.