Évaluations des clients Sams Food Mart #2

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Sams Food Mart #2

Cote générale :

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Mary A. le

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Le client n'a pas laissé de commentaire.

Tabitha W. le

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Because I got charged gas when I had over the mark not happy

LUZ D. le

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Thankfully

Rae W. le

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I will never rent from UHAUL again and will be advising everyone else I come in contact with not to either. After I rented and had a confirmed rental lined up in Killeen,TX about 15 minutes before we were were to leave I get notified that I had to go to Harker Heights to pick up. This location is a good 20-30 minutes from me vs. 5-10. I had people lined up to help and an hour drive in the other direction and it was Sunday and none of the Killeen locations was open I was forced to take it. Later I called to see if I could teturn it in Killeen and was informed that if I didn't take it back to where I picked it up I would be charged TWICE the cost if a one way rental. Talk about mad! What happened to guaranteed reservation or you get $50. Worst day ever!

Iris F. le

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Train personnel on how to look up a reservation or rental agreement. Also properly train personnel on how to properly and safely hook up a trailer. Customers should not be hooking up the trailers they rent themselves. For small gas stations or store locations it should be someone available to help uhaul customers. A customer should not have to wait for store customers are checked out before getting assistance or completing rental transaction. A uhaul customer should not have to be held up to wait for another employee to come from their home to hook up a trailer because the employee working doesnt know how.

Steve H. le

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Le client n'a pas laissé de commentaire.

Brian C. le

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Overall positive experience.

Samantha C. le

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Le client n'a pas laissé de commentaire.

lawrence M. le

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Le client n'a pas laissé de commentaire.

Karen H. le

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This location did not want to handle my in-person pickup .. he stated that haul REQUIRED online only .. then when I returned the truck at 3:30 pm he stated that he would charge me an additional 20.00 if he had to handle it and insisted I go online for return .. I called haul customer service and they had to intervene on my behalf and remind them that was not the rules and to take care of it for me .. 35 min later it still was not done .. I finally did it online and left

Mike C. le

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Owner was very helpful

marco G. le

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Inside the cab it smelled like cigarettes and the trailer was dirty

AArika W. le

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Great Experience working with Mike Gram

John B. le

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Le client n'a pas laissé de commentaire.

Jeffrey A. le

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There was a spilled cola that dried and was in the pocket by the floor on the console. everything I stuck in that pocket was sticky and even ruined an mp3 disk. The dealer was so charming and very thorough so I kind of give it a pass. But still, that shpuld have been cleaned better. I'd rent from him again just because of his customer service.

Don L. le

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Le client n'a pas laissé de commentaire.

Jerry C. le

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Le client n'a pas laissé de commentaire.

GABRIELLA P. le

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Le client n'a pas laissé de commentaire.

cloud S. le

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Le client n'a pas laissé de commentaire.

michael V. le

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Almost every step from pickup to delivery was a failure.

Darin M. le

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I am upset, due to the fact that I returned the Truck at approximately 10:06 a.m. and the receipt says 10:33 a.m. That is not the accurate time of return.

Aaron M. le

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Le client n'a pas laissé de commentaire.

mark S. le

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Hi

Patrick L. le

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I particularly was impressed by the mobile check-in process and would strongly encourage more customers to use it.

Maurice L. le

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Le client n'a pas laissé de commentaire.

BOBBI B. le

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Le client n'a pas laissé de commentaire.

maria O. le

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i used it from about 3:30 to 6:00 pm took me longer to try to get it rented than actually using it. it was great but the guy that is in the store probably would need some one else their helpint. i dint know the price he charged me till i received at night. i don't think he input i returned it till hours later if he did. i might just go to a different location if i ever decide to rent again.

Tareon T. le

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Worst experience ever