Le client n'a pas laissé de commentaire.
Eddie T.
Customer Reviews for Sams Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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No negative comments. Best place to rent uhauls.
LUIS V.Excellent service à la clientèle. Overall great environment. Highly recommend this location.
Nicolas V.The exact building location / office could be marked more clearly, but overall the service was great! Very friendly and helpful and the whole process was quick and easy!
Katrina J.Sam was absolutely amazing he took care of me after going to several other places to give us the run around Sam was the man
Shannon H.I would highly recommend Sam's. I have dropped off equipment there before and he has always been helpful and given excellent service. Great kid Sam!
David T.My mirror from the u haul was not stable was was very dangerous for me to drive this way.
Alonso P.Maybe the person that receives the key could identify himself or wear a Uhaul uniform so you would know that he's good to give the key to. ???? He could have been anybody.
George G.We were told to go here. It was closed. There was a location just down the street which was open.
David H.Awsome
RUBEN L.They had the trailer waiting. I was hooked up, paper work done and on my way within minutes. Very helpful and friendly. Would recommend them.
Skip R.The guy who helped me out was awesome, walked in and was able to take care of and get me everything I needed, awesome service.
Mac W.No signage as to where to drop off. I just chose an open area.
MICHAEL B.Está muy lejos la ubicación
Eduardo A.They were so nice. We were late to drop off and it was no big deal. Très sympathiques et professionnels.
Maison M.Very friendly. Easy transaction.
Todd R.The owners were amazing, very helpful, friendly, and professional... Highly recommend them to anyone.
John S.Awesome work
David S.The customer service at this location is by far the best service I have ever received from any Uhaul location! This place will always be my go to location for uhaul rentals
ARTURO E.Nothing I was well pleased with the help I got and the unit I rented. Two thumbs up.
ARNOLD B.The truck floor mats were not cleaned, but we needed the truck ASAP. Sam was awesome.
juanita K.Too expensive and lights not working.
Manuel G.Thus is the only place to get a Uhaul. Very friendly and determined to help in every way. Simply the best!
David M.Sam was awesome! He gave me a courtesy call when I was in route and asked if I needed anything. Sam was very courteous and professional. My son in law also had great service from Sam.
Kurt S.It was great and they were helpful.
Patrick M.Sam's is AWESOME!
Robert K.Grate service
Jorge L.Got a van that was not turn on, waste half of my day trying to get it work. Had a very bad experience. Not recommend this location to anybody, even I will tell friends and family to stay away from U-Haul.
Amero M.My Driver's door would not lock properly or not at all and then I would have to climb over the passenger side to unlock it. I let the place know but they had no repairman on set and ask me to driver to the next big city to get it fix but until then I would have to leave my vehicle unlocked each time I stopped at the rest area or to get a hotel at night since I can't drive for a long distance before I have to stop. It seems that I was brushed off and no one wanted to take any responsibility. How can my husband get his money back since this problem happen to me. I think that my husband my even have the txt stating to go to the next city to fix the problem.
Ananelia R.i want to complain because when i stopped on a gas station we relise the list were not right and some guy told us that it was rong connected
carmenrubi R.This is the second time I have used this location and it won't be the last. The owner is a good guy and has been friendly and informative both time I've been in. The only gripe I have isn't the locations fault more of a U-Haul big wig corporate kind of thing and that is the availability of the pick up trucks (F-150). I don't own a pick up and can't justify having one for the rare occasion I need to tow something small. The smallest vehicle around here is a 10ft box truck, the closest pick up trucks are over 100 miles away. The owner said they had one and rented it out quite frequently until someone above him decided not to send them back or have them available anymore. Again NOT THE LOCATIONS FAULT, U-Haul decision makers…fix yourselves and get some pick ups for rent at this location.
Tristan N.Great experience. The guys were very helpful. Highly recommend this location.
Jeffrey D.Excellent customer service
PATRICIA R.Awesome family business. I've been using SAMS for years.
James B.Sam was so professional and personable and so accommodating!!!! Your lucky to have Sam representing uhaul!!!
ECHO K.Nothing all good
Jose B.Sams Self Storage is great!
John G.Nothing. The owner was helpful and friendly. The equipment was just what I needed and ready when I arrived.
Tristan N.Walls very easy to returN
Elizabeth J.Sam is great people and always ready to offer his best. Thanks
cesar C.Sam is great people and always prepared to give his best.
cesar C.Used them before. Stellar service. Equipment always ready.
James P.Sam was very friendly and a great help. Definitely would recommend to anyone!
Megan H.Friendly and helpful gentleman assisting with the return. Definitely will use this location whenever possible.
Stephen T.The owner had the auto transport trailer ready to go and very friendly and supportive.
cesar C.Helpful staff and very friendly
Adriana A.Nothing, Everything went well
RUBEN C.Good job and professional follow through.
Johnny B.S.O.
JOHNNY S.Amazing service as always!!! This is the best place to rent a Uhaul in Texas! Keep doing what you do … thanks again for another wonderful experience!
SABRINA P.Great business!
JEANNIE S.Not a thing!
ARMANDO B.Need to check tire pressure before releasing a trailer. Drove 10 miles from pick up location to home. Checked pressure at home and one was 22 psi, other was 37 psi. Sidewall of tire said 65 psi cold.
Leslie S.Nice, friendly, courteous staff!
SHAWN W.Very friendly staff! Everything was smoothed and hassle free!
Shawn W.Sam was very helpful, accommodating, and made things easy for our rental. The only issue I had was that his place is out of town and with my rental being based on the miles that I used in addition to the daily rental I had to pay more just because I had to drive back and forth. So it added to the costs a little but ultimately not a great deal.
DEMPSEY W.Did pretty much 100 percent thanks again
Josue V.Excellent service à la clientèle. We arrived @440 and relished our hitch was too high for the trailer so needed to go back home to get another one the owner told me he would wait till we got back to make sure we were ready to go drop off our college student. Thank you Sir we really appreciate your help.
ECTOR C.No improvement at all ... Sam had the best customer service I've experienced in Del Rio besides chik-fil-a.
Janet E.