I originally needed a pickup truck and none was available, so U-Haul upgraded me to a 15' truck for free. Upon checkout, the location charged me the actual rate for the truck and double charged me for my mileage package. A call to U-Haul the next business day cleared everything up and I received a refund of the difference. Overall a great experience and even with the wrong billing that happened.Scott K.
Customer Reviews for San Lee Auto Sales
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Sanford, NC 27330
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Staff were friendly helpfulDANIELJOSEPH L.
Would be helpful to call customer in advance for notification of any unavailable equipment requested.Josette S.
Very good experience!Tim K.
Communication is everything and I appreciated their concern by informing me about the size rentals in advance before the day of my pick up. Merci.CARMEN C.
The online check-in was terrible. We did the mobile app and waited so long we had to call and wait some more. We waited over 45 minutes so we didn't actually get to use our 8:00 rental until 8:50.Jay M.
Le client n'a pas laissé de commentaire.TERRY D.
Website had trouble uploading photos. Also, did not ask for a Dolley nor was the hand truck locked in so basically it was in the way. Everything else was great.BELINDA W.
The car dolly's need to have a wench or a come along. It is not easy to get a vehicle that is not running on there without oneCrystal H.
Super rental experience. Thanks!John G.
Le client n'a pas laissé de commentaire.NEIL G.
Thanks for a great rental experience. We will be back. Thanks.John G.
Le client n'a pas laissé de commentaire.Brian F.
Le client n'a pas laissé de commentaire.Rebecca A.
Was sent two different texts asking us where the truck was after we dropped it off Teo days previously. At the correct location in our confirmation email.Dawn H.
Le client n'a pas laissé de commentaire.Rhonda P.
Le client n'a pas laissé de commentaire.Rita O.
Things were great even when the battery was messed up..we had roadside service quickly..Emma amendrius M.
Le client n'a pas laissé de commentaire.Tim G.
again not my chosen location to drop off. it was was out of the way. no staff to check rental in.BRIAN R.
Everyone was so polite there.. They walked me through the whole truck. So informative and great conversation.. Thank y'all so much for giving me a great Uhaul experience..Guillermo S.
The gasket for the windshield was loose on the truck. It flapped while driving with the distance recorded at 50 mi. Also, the rental location was changed at the last minute even though I had a reservation for a closer location. I was told at the original location that a mileage adjustment would be made since they did not have a truck but the bill reflects otherwise. It is the principle not the money.John G.
Will rent from them again.Manuel G.
Le client n'a pas laissé de commentaire.David P.
Nothing... Great customer service.sorrell S.
Le client n'a pas laissé de commentaire.Dinah J.
After all the mess updates with the previous reveal and the biking ave lack of communication with this. The lack of response. I may not ever use uhaul again.AARON C.
The truck and dolly were in well maintained shape and the dealer was easy to work with and we appreciate thatBernice H.
Le client n'a pas laissé de commentaire.JILL M.
Very friendly and helpful lady. A most enjoyable experience.Ward M.
Truck ready to go and returned easily.William S.
They were very helpful & went out of their way to make this a good experience for us. Would highly recommend them....JaniceJanice F.
Le client n'a pas laissé de commentaire.Brandon H.
Rental 24/7 was the worst experience. The location has bad internet service and it was impossible to check in on mobile. Thankfully the nice owners of the car lot there let me use their wifi. It took 30 minutes to get checked out because they want pics of renters and license, pics of drivers and their license and an additional contact they call to verify you. It was really overkill and it would have been easier to check in with a live person. Checking back in was just as difficult. Would not recommend!!Sam N.
Le client n'a pas laissé de commentaire.chad M.
Le client n'a pas laissé de commentaire.John Q.
Le client n'a pas laissé de commentaire.samuel M.
Next time you can ask the people at U-Haul where I picked up the trailer not to take a photograph of my son's license plate with their personal phone I did not appreciate that I'm not sure if I was charged for a run on his license tag or not it was not a good experience and you can also tell them as well to learn how to Hitch a trailer we had semi trucks blowing their horns at us on the way back to Anderson South Carolina to let us know that the trailer was throwing Sparks because it was improperly hitched up correctly neither myself or my son did this to U-Haul people did it not happy about this!!Cachemia S.
Le client n'a pas laissé de commentaire.Michael C.
The car carrier had a broken part when I went to pick it up. I had to drive the truck to the other Uhaul center in Sanford for a good one; wasted an hour of my time. This equipment should be properly inspected and ensure that it is in good working order before being left for customers.Daniel S.
Wonderful service. Pulled the trailer out and positioned for easy hook up. ghwGeorge W.
Le client n'a pas laissé de commentaire.Cory B.
Le client n'a pas laissé de commentaire.Marianna C.
Le client n'a pas laissé de commentaire.Heather J.
very friendly and helpful. I will highly recommend this to other peopleAlfred B.
Location lied about the condition of the truck and the gas levels. They also charged us for additional mileage than was granted to is free due to inconvenience we encountered attempting to pickup the uhaul.Michael B.
Le client n'a pas laissé de commentaire.Louis M.
Le client n'a pas laissé de commentaire.Terry P.
Le client n'a pas laissé de commentaire.RAY C.
Le client n'a pas laissé de commentaire.Pandora P.
Le client n'a pas laissé de commentaire.Richard Y.
Lower your prices.Linda G.
Le client n'a pas laissé de commentaire.Jennifer D.
Le client n'a pas laissé de commentaire.martha C.
Le client n'a pas laissé de commentaire.Stephanie F.
Le client n'a pas laissé de commentaire.charlie R.
The only thing I noted, which isn't due to the location, was that the tags were expired.Rhonda P.
Le client n'a pas laissé de commentaire.Roberto H.
Le client n'a pas laissé de commentaire.cintia W.
Le client n'a pas laissé de commentaire.SHAUN M.
Wonderful staff. Raises all around!maureen M.
Le client n'a pas laissé de commentaire.Joseph G.
Le client n'a pas laissé de commentaire.Oscar G.
Nothing that I can think of.James G.
Truck was fairly clean but did have to be swept out prior to use. Also I wish Uhaul would just fill up the trucks and expect them filled upon return! Trying to estimate gas to replace a specific amount that was in tank when picked up is a poorly thought out practice and very inconvenient and irritating to customers.Joseph G.
Le client n'a pas laissé de commentaire.Walter M.
Very easy and convientient.
Le client n'a pas laissé de commentaire.Katherine B.
Le client n'a pas laissé de commentaire.THERESA H.
Le client n'a pas laissé de commentaire.Jutta R.
Wonderful people. Needed a truck to move furniture at the last minute. They saved the day!! Would definitely rent here again!!!TAMMY S.
I did not know till after I got trailer loaded that the lights did not work.JAY C.
Don't lie to the people and false prices 142 for the use of a truck to move. Bullshit no deposit but you have to pay it any way so why lie and say you get the refund of your deposit back. I it's a bullshit hustle and will not use you again. Plus Facebook will be a good outreach for the lies you told.james C.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.Andy W.