I enjoyed an excellent experience with this rental. I saw nothing that needed improved upon. Customer service was great, the process was easy, and the overall experience was better than I expected. Merci.
Rebecca Forsyth
Customer Reviews for S&H Gas & Liquor Phillips 66
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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This place was the best place I've picked up a uhaul.
carmine romanoA+ rental experience!
Rob WestcottThe first location I went to did not have my truck. I had to spend over an hour getting ahold of and talking with customer service to get it all figured out. Then I had to drive to another location to get my truck. This is all after I rented the 10 foot and they called me a day later letting me know I had to drive the 15 foot with no gas reimbursement for the difference.
Julia COTIGUALAThe lot was covered in ice...the attendant didnt even tell me which truxk was fine..gave me keys and said figire it out. I fell on the ice hitting my head and attendant offeres no assistance and said oh wel not her problem she iant u haul. I am now sufdering headaches and swollen neck...i paid for gas and was barely off the mark and got charged for gas...didnt have reaervation full 48 hours and arill chargwd same amount..will never use this again
Stephanie HurtEverything was great
RICHARD YECKERINGVery smooth and friendly transaction
Larry ThompsonWill recommend to everyone we know
RICHARD YECKERINGThe rental was for 5 days and I'm being charged for 3 additional days instead of one. Also. It takes longer than 3 days to move contents in a 20 foot truck longer than the days you allow. Especially if you're older or single and have no help.
Charlie LatchQuick, friendly service. Blessings!
Jim WhittierThe customer service was okay need to be more than 1 person at the register
dylan BrantleyI asked for moving blankets and they said they had 6 available and there were none. It hadn't been swept out so I had to sweep it out before loading my things.
cathi mongomreThe cashier at this location was able to complete this contract.
KATHLEEN OGILVIEvery good
Levi BeachyMake sure the trucks are in working order. I sat on the side of the road in the pouring rain, with no wipers. After 3 hours of being cold and wet. finally, someone came to help. This trip was not the best experience for me and my grandson.
Jenny FiferAwesome customer service. Mrs. Good- Davis was excellent! Very engaging. Very helpful. We need more people like her in the workplace!
ANDREW DAVISThe place my truck was rented from was awesome. However, when I gave them my number, some other guy started texting me. I got 4 text in a few hours and ended up blocking the number. Now, I was tired, and a little irritable, but I thought he was being rude. Otherwise it was a great experience. The truck was fantastic, and I will highly recommend to friends in the future.
Scott StrohlNothing at this site. The folks are always very friendly and ready to help, if you have any questions regarding rental of their equipment.
WILLIAM ELLIOTTRien
Jeffrey ClappEverything worked great. Thank you.
Andy BakerS.O.
Leha Fordno problems at all! Would recommend!
Suzanne NewbyI was completely satisfied with the experience. Nice people to work with, the next time I need a rental I know where to go!
MICHAEL HUENEVery nice place and people!
Phillip MontgomeryAt pickup and drop-off everyone was super helpful and it was much appreciated. I'll definitely rent from here again.
Louise HararwalaI like how I was able to go at 9pm and pick this up. Everything worked out as needed
Shawna NewlanStaff was friendly and efficient. Equipment was clean and in good working order.
Dennis AntrumWe hired a driver and mover and he was excellent. We were pleased with the truck.
LARRY SIGLERThis was not my first choice of location. I was forced to go out of my way to drop off from Charleston. And incurred additional costs because I went over the allotted mileage. Not out of choice. :-(
Andrew HedbergExcellent customer service!
Jose LimaInside was dirty...someone had exploded a pop or something. There was rocks and dirt all over floor mats. The driver side door would barely close unless we slammed it. It was checked in with the milage a hundred miles off from what they were telling us.
Kathy AlbrittonAll good.
ERMA BROWNI will ABSOLUTELY use this location for any uhaul I might need in the future. They were extremely friendly, helpful and quick with the rental process. I highly appreciate them.
Jennifer SaucierBack tires were bald and had to pay a tow truck to get it out of the mud
Chris DrummondGreat location and everything was clean and maintained! Highly recommended this location to everyone!
NARENDRA DESAIFriendly and responsive customer service
Lisa HickmanWas ignored even after we talked to the casher. And took aver 45min to complete the checkout process. The reservation was done online, and all the info was submitted to make the process. They keep checking out customers that came in after we did. Will never use this location again. I would give 0 star if it was an option.
Donald Stuartvery easy return and great personnel.
KURT KARMAZINASIt was hard ti find
Corey FordWonderful service and was there and available when I needed it. Definitely recommend
autumn fasigScheduled a pickup for a van about a month ago. Showed up and lady at counter said they didn't have a booking for me. I replied yes, I even showed her my phone for a 2:00 P.M. pickup at their address. Then she tried to say I just picked the location and I didn't book No, that is not true. I showed her my phone showing the booking. She. then stated that the van was going to be a little late. So I waited about 5 minutes and then was told it wasn't going to be available and can offer me a 10 foot truck. I was ok, BUT I ordered the van for a reason. And on top of it I ordered this van a MONTH ago, Never should of happened!!!
Christopher DavisI had an older truck but still in pretty good shape
Jeff PenceEverything was great. Keep doing what your doing
David ReynoldsThe lady that set me up was very friendly.
Amy Turnervery very nice people to deal with
David johnson