Évaluations des clients Sandersons Trailers & Hitch

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Sandersons Trailers & Hitch

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Victor M. le

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Le client n'a pas laissé de commentaire.

ROBERT M. le

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Le client n'a pas laissé de commentaire.

John C. le

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Le client n'a pas laissé de commentaire.

Mark H. le

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The after hours check in process is ridiculous and long. The last thing someone wants to do after moving all day is take a bunch off pictures and fill out a form. You should be able to drop it off and put the keys in the box and then have the person working at the office complete the needed documents. I do not work for Uhaul. Either offer a discount for doing the checkin or have the employee do it. To charge $20 to return a truck if I don't do it myself is insane!

Thomas M. le

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First 5x8 trailer I hooked up to my vehicle had a bad turn signal although trailer was in good repair I doubt it had just had this issue. However the company that made the trailer left no way to access light fixture . It is riveted into the trailer so go figure. When I informed the attendant of the problem was instructed to go to the next trailer. What do u know this 5x8 was up to speed am I being to critical ?? I guess the morale of the story is do a good inspection before leaving the yard.

Tim S. le

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Le client n'a pas laissé de commentaire.

Addison P. le

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Le client n'a pas laissé de commentaire.

MICHAEL J. le

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I can't think of a thing. The gal that assisted me was very nice and knew her stuff. She made double sure the hitch was safely connected and secured.

Roger N. le

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This location always has a wide range of rental trucks and trailers. The staff is very helpful and always ensures equipment is hooked up or installed correctly??

William C. le

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Erin was very friendly and helpful. Will utilize the services again

carrie K. le

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Be open

ROBERT W. le

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They had a note on door will return when safe and the phone didn’t have an answering machine to leave a message per the paperwork which asked you to call dropped off at 9 in morning and when I did a follow up call they said I would be charged 20 dollars for after hours drop off I dropped it off in there operating hours not my fault no one there also called after not get a final invoice and it was still opened I have a brother who lives 10 miles from this location and we were able to drive to truck to their location with no trouble the weather was not that bad per my brother who lives in Swansboro address is on contract to confirm where and as of today 4 days later still have not received a call from are manager of received final invoice this a problem for me

Chris H. le

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Sanderson Uhaul was very helpful

paul R. le

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Le client n'a pas laissé de commentaire.

william S. le

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The staff here were very helpful and friendly.

John C. le

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Great service and overall experience! Thank you.

Michael B. le

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The rental location was easy to find and employee (Erin) was very helpful. The yard was also organized which made it easy to secure the trailer. I would go back to rent from her facility again.

Edwin S. le

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There are no choices in uhaul locations. The customer can make a request, but the customer is directed to any other location with the proper equipment that Uhaul chooses. I requested 4:pm pickup while making a phone reservation. I was directed to 12:noon pickup at a location 10 miles away. When I called the actual location, to change to 4:pm, I was told by Erin I “had better arrive before 4:15”, or she would not be there when I arrived. I apologized for putting her out and inconveniencing her with my business. She thanked me. I arrived at 3:30pm and she did all the heavy lifting. I was out of her hair before 4:pm. Uhaul has no customer service skills, and I am just lucky I guess to receive the item I paid to rent when I needed it. The sign on the front of Erin’s building says deposit the contract in the box and drop trailer in rear of building. The website told me to keep the contract. I left the contract because I don’t want to make Erin upset with me.

Chris B. le

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Erin was amazing, friendly and courteous.

john L. le

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Le client n'a pas laissé de commentaire.

Seth B. le

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The heat shield on the inside of the cab of my truck was not installed properly and blew hot exhaust/engine air on my legs for the entire 500 mile drive. It was unbearably hot. A claim has been filed for a refund, I’m waiting a response.

Robert D. le

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Le client n'a pas laissé de commentaire.

James P. le

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Courteous, prompt overall great experience.

Carl H. le

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Erin Sanderson was very friendly and made this process easy for me to pick up and return.

george A. le

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I have used this dealer for years. Their service is consistently excellent.

GEORGE W. le

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Very helpful and polite.

Dan L. le

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Great customer service at this location. Thank you!

Robert H. le

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Nothing specific. Good crew.

Christopher H. le

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Le client n'a pas laissé de commentaire.

david byron W. le

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Le client n'a pas laissé de commentaire.

Karen J. le

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Customer service was absolutely wonderful. The owner was friendly and very helpful. She made the experience very easy and fast.