Évaluations des clients S&M Business Park & Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de S&M Business Park & Storage

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Charles J. le

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Le client n'a pas laissé de commentaire.

PAVAN B. le

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Le client n'a pas laissé de commentaire.

Laverne G. le

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Le client n'a pas laissé de commentaire.

RUFUS D. le

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Le client n'a pas laissé de commentaire.

Sheryl Lynne S. le

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Friendly staff professional and very helpful

Michael R. le

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I reserved a 17 ft truck 2 weeks in advance. Called and confirmed it a week prior. When i got it today they didn't have my 17ft truck. I had to settle for a 15ft truck that was filthy inside, and it blew white smoke out the tail pipes, very loud truck! I didn't even get a discount! So disappointed! Next time I'll get a budget truck!

DUANE U. le

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Le client n'a pas laissé de commentaire.

Herbie H. le

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Le client n'a pas laissé de commentaire.

ROBERT P. le

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Le client n'a pas laissé de commentaire.

nellie M. le

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Le client n'a pas laissé de commentaire.

Steven T. le

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The only problem at this location is that it is hard to get in and out of. The staff was polite and friendly, the young lady that called me on the phone to remind me of my appointment was nice and helpful, If I have moving needs again I will return here.

Linda M. le

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Le client n'a pas laissé de commentaire.

Marvin H. le

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Le client n'a pas laissé de commentaire.

Christopher W. le

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Le client n'a pas laissé de commentaire.

Gary B. le

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Maybe offer a military or AAA discount to ease the stinging price for this old retired guy. My first rental from U-Haul was. 46 years ago. It was a 4x6 trailer that I pulled 750 miles behind a VolkswagenBettle when the Marine Corp transferred me from Quantico to Kansas City. Everything went smooth then and everything went smooth last week. Glad to see U-Haul is still around.

Patrick V. le

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Excellent customer service.

Deana V. le

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I was very upset. When I booked this U-Haul I went over item by item what we would be hauling and I was assured it was large enough. When they confirmed the rental and pick-up time I again expressed my concerns about the size. Again went over item by item what I was hauling and again I was assured it was large enough! Well we ended up have to load two additional vehicles because there was not enough room!! Very dissatisfied!!!!

Terry B. le

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Manager on duty the morning I picked up my uhaul was great and i will definitely do business there again and recommend to others that need a uhaul. Thank you

Heather R. le

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I had reserved a dolly but this location did not have a dolly. Also, my contract was not adjusted and when I dropped the truck off at the drop-off location, they contacted me to ask me to return the dolly that I did not receive. In the future, make sure the contract is accurate before the customer leaves to prevent problems later.

alex B. le

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Le client n'a pas laissé de commentaire.

MIKE T. le

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respect reservation and speed up service

Edward P. le

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I have been a long-term customer of U-Haul (12 plus rentals) in past couple of years. The online confirmed order had changes at the pickup location. New Drop-off location was in system. Had to provide U-haul individual entire new input to rent truck including credit card. In addition, had to provide verification to rental truck by giving a name & number of an individual to call. U-Haul should know my history and loyalty, you had my credit card and Photo ID. This is a turn-off to continue to use U-Haul if required every-time I rental a truck.

Taylor B. le

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The truck was extremely unreliable. There were constant engine noises and it was not easy to maintain on the road. The lady was nice, however, and was able to cut a deal on the truck because they didn't have the size I wanted. But, I would not use this location again.

SANDRA P. le

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The gentleman that checked us in was very kind and informative.

Norma A. le

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Le client n'a pas laissé de commentaire.

Asma N. le

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I think if you have member like her you don't have to do any thing that is what customer coming (best customer service,polite,good attitude)tx

ELIZABETH S. le

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Le client n'a pas laissé de commentaire.

jagruti P. le

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Excellent service and customer service is best of the best

NATE L. le

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The receptionist was quite friendly and engaging...

LELAND K. le

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Le client n'a pas laissé de commentaire.

Elvira V. le

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I keep going back because your associates are EXCELLENT to deal with I recommend this location to everyone I know. keep it up. Thank you all.

LOREN B. le

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It was perfect! Thank you.

Johanna R. le

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Update your customer service. I work in the hospitality industry and Uhaul's customer service (if you can even call it that) is a joke.

Anson D. le

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This place is great. Even had a courtesy call to make sure we had the right place based on previous customer experience.

N. NICOLE P. le

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The office was very small and cramped. But the woman who helped was nice and competent.

ANDREW Y. le

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Le client n'a pas laissé de commentaire.

Michael A. le

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The location representative was late opening the location. The online check-in doesn't work at this location. I was required to check my own truck.

Denise P. le

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Very friendly and Truck was clean and warm and free of snow

Lowell T. le

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Le client n'a pas laissé de commentaire.

Anthony G. le

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Le client n'a pas laissé de commentaire.

Emma P. le

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Le client n'a pas laissé de commentaire.

DALTON D. le

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Le client n'a pas laissé de commentaire.

THOMAS S. le

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Newer vehicles maybe instruct drivers of lights in bed and mirror adjustments and tilt on steering wheel.

Bob D. le

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Le client n'a pas laissé de commentaire.

PAUL B. le

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Le client n'a pas laissé de commentaire.

CAROL L. le

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The overall customer service was "outstanding" !

KEVENS D. le

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Le client n'a pas laissé de commentaire.

ROBERT D. le

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Extremely courteous. I was in and out in a few minutes. Very nice.

MARIO M. le

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Le client n'a pas laissé de commentaire.

EVANS S. le

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Friendly staff at location. 100% service delivery. Thanks all

Angela L. le

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Closed when I dropped off.

ATUL S. le

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Le client n'a pas laissé de commentaire.

Larrisa W. le

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Le client n'a pas laissé de commentaire.

Mayank R. le

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1. We were not able to E15 fuel nearby - no instructions about this from the office 2. They did not allow me to drop off the van at any other location and asked us to return it their office at morse road only. I will definitely not recommend this location to anyone

Sara J. le

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Le client n'a pas laissé de commentaire.

emily E. le

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Le client n'a pas laissé de commentaire.

David G. le

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Le client n'a pas laissé de commentaire.

sharon P. le

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Le client n'a pas laissé de commentaire.

Valerie O. le

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Le client n'a pas laissé de commentaire.

Mariah D. le

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Le client n'a pas laissé de commentaire.

Michael R. le

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Was charged for extra dollies that were already in the truck. I didn't even use them... or ask for them. Thought I would get a little money back from gas since I filled it more than it was suppose to be.

Alaina W. le

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Le client n'a pas laissé de commentaire.

VICTORIA C. le

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Employee in office did not know how to work computer.

Charles F. le

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Le client n'a pas laissé de commentaire.

CARL M. le

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I had a good experience. Thank you.

MIKE T. le

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Le client n'a pas laissé de commentaire.

PRISCILLA W. le

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Le client n'a pas laissé de commentaire.

TIM S. le

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Le client n'a pas laissé de commentaire.

EDNA R. le

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Thanks for the wonderful available size. Great!!!!

jenifer T. le

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I cannot express enough how grateful I am to U-haul. I had reserved a truck with another company. The company called me 20 minutes prior to closing the night before I was to pick up my truck to inform me they wouldn't have a truck. I called one U-haul location who didn't have any available but gave me a number to call for them to look at all U-haul dealers to see what was available. Within 10 minutes I had a truck reserved for pick up the next morning. Pick-up and drop off at S&M was super easy. The gentlemen working in the office were very nice and helpful. If I ever need to rent a moving truck again I will call S&M.

WILLIAM V. le

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Sandy was very nice

Penny C. le

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Le client n'a pas laissé de commentaire.

Brian Z. le

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Le client n'a pas laissé de commentaire.

TIM O. le

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Parking area is very tight but everything else was great

CATHY U. le

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Wonder service and friendly staff!! I'll be recommending this location to all my friends!! Thanks!!

GEORGE Z. le

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Le client n'a pas laissé de commentaire.

Phyllis O. le

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Le client n'a pas laissé de commentaire.

abhineet J. le

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Le client n'a pas laissé de commentaire.

JON P. le

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Le client n'a pas laissé de commentaire.

JASON C. le

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Great experience. Hands down best experience with renting a vehicle. Staff was very courteous, vehicle was exceptional and price was right. I would rent from here again without a doubt.

Judith K. le

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Le client n'a pas laissé de commentaire.

Alex S. le

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All went as scheduled, smoothly and had good experience. Thanks!

JAMES L. le

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Super friendly

BILL H. le

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Judy was extremely helpful and efficient. She took great care of us and the truck worked perfectly. The only issue was my daughter thought she left her wallet in the truck when we dropped it off (store closed and truck locked). We tried to call the office AND the EMERGENCY phone number at least (3) times to find out if we could go look, and NOBODY EVER called us back. She went to the store today and got the wallet when the store opened, but she was pretty worried ALL weekend without knowing for sure.... Not sure what value your "emergency phone number" is..

ALLEN L. le

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well the green tie that holds the dolly in place tends to comes undone easily, so installing a thicker tie would keep customers from pleading their case that they didn't use the equipment. that has never happened in my rental usage of U-Haul, but as a corporate thinker, I feel that would help to reduce any future disputes with the great company of U-Haul.

KRISTIN R. le

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Le client n'a pas laissé de commentaire.

PETER B. le

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Le client n'a pas laissé de commentaire.

Brad B. le

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Le client n'a pas laissé de commentaire.

Natasha Y. le

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Le client n'a pas laissé de commentaire.

Frank C. le

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The office took care of a mileage problem that I had very quickly and made a return call to me to inform me that all was good.. Great service.

Sandy M. le

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Le client n'a pas laissé de commentaire.

DENISE G. le

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Staff was courteous and friendly. There was no waiting line. I will definitely use them again.

DUSTIN S. le

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Multiple issues, including incorrect renewal options and rates, problems contacting management, limited weekend hours, rude Uhaul phone represenatives, etc.

GREGORY S. le

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Le client n'a pas laissé de commentaire.

Chris B. le

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This was a great experience and I would definitely rent from them again.

JIM S. le

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Great! No wait time. Really easy to work with Sandy.

WILL S. le

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Le client n'a pas laissé de commentaire.

Lance E. le

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the person who is working the desk needs to learn her job better. she didn't know something and cost me alot of money due to her not knowing i could get better insurance.

CHUCK W. le

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Le client n'a pas laissé de commentaire.

DAVID K. le

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some minor issues getting the paperwork in order, some confusion over who we intended to be the primary driver - but we adjusted our plans.