Great customer service!
DAVID S.
Customer Reviews for S&S Bait & Tackle
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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A bit confusing on the return process. The website said the store was closed, so I began working on-line. Fortunately, there was someone e working, so I didn't have to do the on-line process.
Douglas R.I didn't rent this uhaul stop sending me messages about this!!!
Kevin W.the building was back off the street hard to see. It was out of the ordinary to see ducks and chickens out, but they made the place seem quite comfortable to be at. Gentleman who helped, i think his name was Bud, was very courteous and very helpful. fun to be around
NORMA W.Nothing . It all went very smoothly.
thomas F.Excellent customer service! Can get ice for 99cents a bag here also!
VANESSA H.I've used S&S Bait & Tackle twice now, and every time they're extremely friendly and easy to get along with. I don't recall the gentleman's name, but he is very helpful each time and makes for a great experience. Would recommend using this location to others.
AARON TAYLOR K.Proceed with the good customer service they give, alone with keeping the rental equipment in good condition, ready for service. Best in SENM.
Marvin W.Best uhaul location and customer service to date!
Jessica K.Awesome service by Kevin at S&S! I moved to Artesia in a Uhaul 4 years ago, and have done 2 in town rentals since. Always, always, ALWAYS terrific customer service!
Sarah M.Good customer service.
MARVIN W.Very good location with selection of services and equipment. Owner goes above and beyond to satisfy the customer.
MICHAEL D S.Auto transport had a blowout on I40 at 330 am. Dash warning lights for brake system kept coming on. Not their fault I understand. My original contract was modified and I was charged for trailer insurancethat I did not request. I will use this location again they have been there a long time and provide good service.
ERNIE D.Was very helpful & all equipment was ready to pick up
John B.Above ans beyond helpful!
SARAH T.No clear store front or place to find personnel/staff. However, once I found him process was smooth.
Mark N.it was basically a junk yard and very little signage. I had to call to get help. It all went fine just a little worried when I pulled in
DARIN W.These guys do it right. Instead of screwing people over they help you out. They go above and beyond.
PAUL L.great people always willing to help
RAMON P.I really think the location at artesia could have been at a better location.
JOHN F.Nothing. Great place and people.
George B.Great as is. The employees were helpful and they answered any questions I had. They are respectful and professional. I will go here if I ever need to rent a truck again
Jessyca H.Perfect!
RICKEY JOE L.Maintain a cleaner environment and truck. Trucks doors did not shut correctly. It was also dirty.
Abigail R.This location was VERY hard to find particularly at night. No lighting, and way out in the boonies. Unless you are on top of this location you wouldn't have found it, lucky I had a GPS system. I couldn't get my contract as their printer was not working. The dispatcher was friendly enough, but he had a LARGE dog walking around that started barking and coming at me which scared the crap out of me. Wouldn't want to go there again neither in the day or night. I had a VERY HARD TIME finding this places' phone number to get an idea as to when the truck would be available. your 800 number staff are very STUPID PEOPLE, AND HAVE NO IDEA WHAT THEY ARE DOING NOR THEY SEEMED AS THEY GAVE A DAMN ABOUT THE INFORMATION THEY WERE GIVING ME. They kept giving me a phone number that would lead me to the original 800 number, and it took me over an hour of FRUSTRATION, bordering ANGER by the time someone there gave me the correct number to that particular location. AND of course I had to travel almost 30 miles ONE WAY north of where I lived to pick up this truck which had less than a quarter tank of fuel to be greeted by a man that didn't appear that he had showered, or shaved in a month.. I WILL NEVER RECOMMEND, LET ALONE USE THIS COMPANY AGAIN. I was always under the impression that your representative inspected the truck with the new renter, but this DID NOT HAPPEN, so I had better not be held responsible for the broken passenger rear view mirror or missing thing where there was a hole where something fell or taken out. Of course, DON'T get me started on the OUTRAGIOUS fees that you are charging. I understand these locations are subcontractors of your company, but you really should be more selective as to where and to whom you choose to represent your company.
roberto L.I was over charged by over 109 $and I have not been able to get them to get them to give me my money back! So disappointed.
Paula S.Nothing, you guys were excellent
Eduardo R.Personnel at pickup were very friendly and helpful.
Amy P.My ride was late so the managers wife gave me a ride I'm so thankful because its freezing
MELANIE V.The only thing I can think of is that the truck was on flat empty. The minute I started up the truck the gas light was on. So a little gas would have been nice.
ELIZABETH N.Everything was perfect to my knowledge I am a happy customer.
daniel N.Easy to work with, keeps hours every day for customers convenience.
Michael P.Fast and friendly. I loved the intranet early check in and drop off check in.
Javier B.Customer service was excellent!
richard S.The guy at s&s bait and tackle really went out of his way to locate a truck for me. My motorcycle broke and I needed to get back home and he got a truck when there was little availability. Got me out of a jam. Thank you s&s bait and tackle.
JASON S.Location was a little sketchy, but the owner was real nice.
THEODORE J.Online services was simple and great
RICHARD E.Customer service at this location is great. The staff members were very helpful and knowledgeable.
Gabriel S.I had a very quick and easy experience dropping off the trailer. Everybody was so friendly and eager to help. Merci.
Aaron R.Kevin was extremely helpful best service so far from any truck rental service I've had.
BARBARA H.Thank you for all your help
Russell T.This place is disgusting!
James M.