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Angie was awesome, she is always very helpful.
Angie is great, always kind and helpful!
Would absolutely refer friends to this storage!!!
The staff lady was wonderful helpful and very kind if I need storage again I would use Sanger storage just because of her
The people were very friendly I will definitely be back next time i need a truck
There was no dolly in the equipment, had to go back the next day to pick it up. The back of truck had black trash in it.
When you call the listed phone #, they don't answer as U-Haul, they just say "Hello"! I was instructed to return the trailer to a different city than where I rented one for the trip north in October 2020 and not where I live!
Angie is an amazing, helpful person! She should be commended for her dedicated customer service!
Angie was friendly, helpful and professional. I felt safe going to my storage unit no matter what time I was there.
No people at drop off location. Very confusing
This dealership could have easily informed me I really need a couple of extra gallons to keep from paying the tip off fee of uhauls which makes me pay an extra 30.00 because it went below the 1/4 tank limit which is what the renting dealer gave me. That is a TOTAL RIP-OFF ON UHAULS PART AND ALLOWS THE RECIEVING OUTLET TO MAKE AN ADDITIONAL 30.00!!
Have diff sized vehicles available.
Mgr Angela was very knowledgeable, personable and helpful in the rental process. LED lights on the car dolly were bright and safe. Easy access in Sanger Texas.
The facility location was easy to access and my unit was neat and dry and clean. The units are fair priced and the staff is very knowledgeable and answered all my questions.
Nothing I was very pleased with this location super friendly staff
The staff were amazing and very helpful.
Attempted to use the 24/7 app and it didn't work. Ended up losing almost 2 hours of moving time, not to mention, people who were helping us, were waiting! Hoping to get some sort of financial restitution for all the issues I had!
You have to call to have someone meet you at the location even when you set up an appointment. I stood in the rain waiting. The uhaul I ordered wasn't even available when my appointment was scheduled. I had to come back 3 hours later to pick it up. The overall attitude of the manager was friendly but I set up an appointment for a reason.
Angie was wonderful and a great representative.
Lady took care of business. However, she was cold as ice. I was a little late and worried about being charged an extra day. I totally forgot to discuss my business with her.
Get a 15 truck.
Clean and organized facility
Very friendly and helpful
I like being able to access 24/7
Everything went well the truck was in great condition and ran very well.
No comment
I think the drive in can afford to be improved to eliminate mud holes when it rains. Also there were times the person in the office was gone working on something else. Otherwise very helpful. Thanks
This is the 2nd time that I have used this facility, both times dealing w/ having been displaced to a home fire. The service was consistently polite and helpful;good experience during a trying time.
The storage unit met our needs and our items were safe and secure. Would not hesitate to use this storage facility if the need arises in the future.
👍👍👍👍👍
Good experience
Staff has been very helpful and friendly
Convenient and Angie was so great!
The sisters before and now Angela has made our rental experience awesome. Thank you Ladies for all your help and understanding.
Very helpful, energetic, and personable staff! I was very pleased to do business with folks who don’t act like they hate their job or are bothered by their customers. Fantastic place! Thanks!
👍
The lady in the office was very professional and helpful. Was a pleasure meeting her and having her help us get the shed.
Thank you
Staff is absolutely wonderful!
Excellent service all the way in getting the unit.
Not anything, Angie at the Sanger location is the sweetest person!
The customer service was excellent. The representative was leaving when i returned the truck and she came back and accepted the keys. I will definitely rent there again.
They were very pleasant and it was quick to take care of the paperwork.
Great! Perfect location Truck was very clean and ready to go.
Very pleasant people
Staff is very friendly and helpful
Very satisfied. Good value.
No improvements. I was very satisfied with the customer service given by Lisa and the owner of Sanger Storage. I wouldn't hesitate to contact them for other services they provide as well.
It was my 1st experience with truck rental.later I found they cheated on gas (it was not full, it was 3/4 and they had printed full); also they cheated on mileage... they had printed 56 miles less than the actual mileage at the time of pick up. the worst thing is that the night before required date they informed me there is no truck available...if so they should let customers know that some day prior to required date to let them find a truck somewhere else...finally they assigned a truck 50 miles away from where I had applied!!!!....I will never ever try U-Haul again and I will tell anybody who wants to rent a truck about how U-Haul treats its customers!
