24/7 enjoyed the stay there.EDGAR L. | Expérience générale
Customer Reviews for Sanger Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Sanger, TX 76266
(On the Southbound I-35 access road South of FM455)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 4h pm
- Sam : 10h am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Yes l was very satisfied wit everything. Thanks to Angie everything went great. She was always very helpful and answer all my questions. I would definitely use them againPaul N. | Expérience générale
All good. Prompt service. Easy in and out.Ray M.
It was wonderful to have a storage facility available so close to my home in Sanger!Sharon G. | Expérience générale
Le client n'a pas laissé de commentaire.Jacob F.
Le client n'a pas laissé de commentaire.Frank H.
Le client n'a pas laissé de commentaire.Scott T. | Expérience générale
I was the only person in the store at the time of check-in and I had to stand around and wait for someone to come to the office (which never happened) and finally a second person simply opened the gate and let me drop off the car hauler. It just shouldn't be so difficult to get service at the U-Haul centers. Always have to wait for help. Someone needs to figure out how to streamline your service and get customers in and out fast.Gary S.
Le client n'a pas laissé de commentaire.Andrew N.
not very professional.Jay E.
Y'all have are great keep it upMARIO J.
Le client n'a pas laissé de commentaire.Reid M.
Angie is a jewel!!! I will only use this facility in the future.CAROL P.
Althoght no fault of the facility I rented from, The rental vehicles needs to be inspected for mechanical safety. Especially a big truck like the one I rented. It was unsafe to drive & I would have returned the truck if I had extra time to move. It was unsafe to drive at night & the steering was loose & the truck kept wandering the lanes. Also exhaust fumes were entering the cabin due to exhaust leak.Adam K.
Great service would always go back if needed and would recommend to anyone.Chad K. | Expérience générale
Sticky spill in cab when i got my rental. No big deal tho. I had a great experienceMARISSA H.
The staff have always been extremely nice and helpful. I have never had any issues. I would recommend to my friends and familyCindy W. | Expérience générale
Le client n'a pas laissé de commentaire.Sebastian F.
Le client n'a pas laissé de commentaire.ROBERT S.
1. I was phones the night prior to pick up, informing me I could not get a 20ft - but rather only a 15ft. Reserved for nearly a month. Because I was on foot to pick up I was unable to drive 30 minutes to another town. I left thousands of dollars worth of home goods/ furnishings / outside furnishings and a grill behind. 2. The cab was filthy with dirt covering the floorboards. 3. I literally drove around the corner to my home and the car transporter had a half flat tire.Tamara P.
Le client n'a pas laissé de commentaire.Roger C.
Le client n'a pas laissé de commentaire.Mika S. | Expérience générale
my trailer caught on fire and could not get a hold of anyone from uhaul to help me i finally got it fixed on my own and was only refunded the cost of the tire and wheel i had my brother bring me the trailer hasn't been serviced in years I will never recommend them to any one just Lucky i had the tools on my truck to take all the guts out of the brake drum ! Not happy at all !!!!!!!!!!!Pro Summet H.
Le client n'a pas laissé de commentaire.david H.
Le client n'a pas laissé de commentaire.Tory B. | Expérience générale
Le client n'a pas laissé de commentaire.Joe P. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin K. | Expérience générale
Le client n'a pas laissé de commentaire.Joshua S.
Don't remember how long I stayed, but it was all good. I saw Angie every time I was there. We got along just fine !JACKIE S. | Expérience générale
Supplies were limited at this place, what I definitely didn't considered ethical was the fact that the truck had less fuel than stated. Once I begin driving the fuel gauge fell down a little over half a tank and it supposed to be 3/4. Not too happy about that, gas prices are getting high lately.Nelson C.
Angie was amazing. Always kind thoughtful and helped me so much. They are great.Kasie V. | Expérience générale
Very good place convenient clean and no problem with rodents or bugsDaniel C. | Expérience générale
Le client n'a pas laissé de commentaire.Cora S. | Expérience générale
Le client n'a pas laissé de commentaire.DANNY R. | Expérience générale
Angie is always very helpfulMichael A.
Very polite and helpful.David C.
Just want to say that Angie was always very nice and very helpful.ANGELA S. | Expérience générale
Le client n'a pas laissé de commentaire.BETH A.
The quality of service was awesome, from the very start of renting a storage unit, to storing our RV. A very Special Thank you to Ms. Angie for assisting us with everything!Pamela M. | Expérience générale
I don't really mind that the equipment was not perfectly clean it did the job just fineTROY WAYNE T.
I was really disappointed to find that after our things only being stored for 6 months that rats had eaten and destroyed a two month old mattress and mattress topper.Courtney L. | Expérience générale
Le client n'a pas laissé de commentaire.Matthew B.
Le client n'a pas laissé de commentaire.Uriel Q.
Le client n'a pas laissé de commentaire.DONALD W.
Penny and her new hire were very helpful and friendly. They hooked up the trailer for me, no problem, and made it all easy. Merci!ALICE D.
Le client n'a pas laissé de commentaire.David P.
Plz call me for detailed information pertaining to the situationJennifer B. | Expérience générale
Le client n'a pas laissé de commentaire.JEFFERY M.
Get a new lock at the pick up location.Teresa G.
Everything about our experience with the storage, including u-haul rental, was very exceptional. Angie was always helpful and pleasant. We definitely recommend this company.DIANE V. | Expérience générale
Le client n'a pas laissé de commentaire.Sally Ann Y.
I picked up the truck from Sanger storage and it was dirty. I didn't think anything of it because the only thing they talked about was making sure I returned the truck with a full tank of gas. The contract also said nothing about cleaning. I used it for one 15 min trip. The location I returned it to charged me a $25 cleaning fee when I returned the truck in the same condition I got it in. The man at LW's told me he would refund me the money and charge the Sanger storage but I was not refunded. Not very happy that I'm being charged for something that I didn't do and was never discussed.Stephanie H.
Le client n'a pas laissé de commentaire.Douglas B.
Angie was awesome, she is always very helpful.Kim G. | Expérience générale
Angie is great, always kind and helpful!Kerry M. | Expérience générale
Le client n'a pas laissé de commentaire.LEMUEL N. | Expérience générale
Would absolutely refer friends to this storage!!!Darrel L. | Expérience générale
The staff lady was wonderful helpful and very kind if I need storage again I would use Sanger storage just because of herPaula M. | Expérience générale
The people were very friendly I will definitely be back next time i need a truckCharles M.
There was no dolly in the equipment, had to go back the next day to pick it up. The back of truck had black trash in it.Jennifer H.
When you call the listed phone #, they don't answer as U-Haul, they just say "Hello"! I was instructed to return the trailer to a different city than where I rented one for the trip north in October 2020 and not where I live!C DANIEL JR P.
Angie is an amazing, helpful person! She should be commended for her dedicated customer service!NICOLE H. | Expérience générale
Le client n'a pas laissé de commentaire.Tracy M.
Angie was friendly, helpful and professional. I felt safe going to my storage unit no matter what time I was there.Joann T. | Expérience générale
No people at drop off location. Very confusingDANIEL T.
Le client n'a pas laissé de commentaire.Jeffery V.
Le client n'a pas laissé de commentaire.Patrick N.
Le client n'a pas laissé de commentaire.Brittney R.
This dealership could have easily informed me I really need a couple of extra gallons to keep from paying the tip off fee of uhauls which makes me pay an extra 30 because it went below the 1/4 tank limit which is what the renting dealer gave me. That is a TOTAL RIP-OFF ON UHAULS PART AND ALLOWS THE RECIEVING OUTLET TO MAKE AN ADDITIONAL 30!!George T.
Le client n'a pas laissé de commentaire.Tiffane V.
Le client n'a pas laissé de commentaire.KELLY D.
Le client n'a pas laissé de commentaire.Terry R.
Have diff sized vehicles available.Doris W.
Mgr Angela was very knowledgeable, personable and helpful in the rental process. LED lights on the car dolly were bright and safe. Easy access in Sanger Texas.Steven L.
Le client n'a pas laissé de commentaire.Ronnie R.
The facility location was easy to access and my unit was neat and dry and clean. The units are fair priced and the staff is very knowledgeable and answered all my questions.Jessica F. | Réservation
Le client n'a pas laissé de commentaire.Robert H.
Nothing I was very pleased with this location super friendly staffJames S.
Le client n'a pas laissé de commentaire.Alicia B.
The staff were amazing and very helpful.Natasha M. | Réservation
Le client n'a pas laissé de commentaire.Linda C.
Le client n'a pas laissé de commentaire.Phil L.
Attempted to use the 24/7 app and it didn't work. Ended up losing almost 2 hours of moving time, not to mention, people who were helping us, were waiting! Hoping to get some sort of financial restitution for all the issues I had!Regina P.
You have to call to have someone meet you at the location even when you set up an appointment. I stood in the rain waiting. The uhaul I ordered wasn't even available when my appointment was scheduled. I had to come back 3 hours later to pick it up. The overall attitude of the manager was friendly but I set up an appointment for a reason.JESSICA N.
Angie was wonderful and a great representative.Carrie T.
Lady took care of business. However, she was cold as ice. I was a little late and worried about being charged an extra day. I totally forgot to discuss my business with her.Cynthia K.
Get a 15 truck.Betsy T.
Clean and organized facilityTom S. | Réservation
Very friendly and helpfulAngela C. | Réservation
I like being able to access 24/7Christopher C. | Réservation
Le client n'a pas laissé de commentaire.Michael H.
Everything went well the truck was in great condition and ran very well.Daniel T.
No commentKim B. | Réservation
I think the drive in can afford to be improved to eliminate mud holes when it rains. Also there were times the person in the office was gone working on something else. Otherwise very helpful. ThanksABEL H. | Expérience générale
This is the 2nd time that I have used this facility, both times dealing w/ having been displaced to a home fire. The service was consistently polite and helpful;good experience during a trying time.Marium P. | Expérience générale
The storage unit met our needs and our items were safe and secure. Would not hesitate to use this storage facility if the need arises in the future.PHYLLIS R. | Expérience générale
👍👍👍👍👍ERIKA S. | Expérience générale
Good experienceTerry G. | Expérience générale
Staff has been very helpful and friendlyTony G. | Réservation
Convenient and Angie was so great!AMY S. | Expérience générale
The sisters before and now Angela has made our rental experience awesome. Thank you Ladies for all your help and understanding.PAMELA L. | Expérience générale
Very helpful, energetic, and personable staff! I was very pleased to do business with folks who don't act like they hate their job or are bothered by their customers. Fantastic place! Thanks!TANNER G. | Expérience générale
Le client n'a pas laissé de commentaire.ROBIN M.
👍PATRICK W. | Expérience générale
The lady in the office was very professional and helpful. Was a pleasure meeting her and having her help us get the shed.Karen H. | Réservation
MerciTAMMY R. | Expérience générale
Staff is absolutely wonderful!Rebekah I. | Réservation
Excellent service all the way in getting the unit.David M. | Réservation
Not anything, Angie at the Sanger location is the sweetest person!Tammy S.
Le client n'a pas laissé de commentaire.Angie S.
The customer service was excellent. The representative was leaving when i returned the truck and she came back and accepted the keys. I will definitely rent there again.Linda C.
Le client n'a pas laissé de commentaire.Matthew W.
They were very pleasant and it was quick to take care of the paperwork.GAIL M. | Premières impressions
Le client n'a pas laissé de commentaire.Laura P.
Great! Perfect location Truck was very clean and ready to go.John B.
Very pleasant peopleBRIAN H. | Premières impressions
Helpful and friendlyPrivacy R. | Premières impressions
Friendly staff. The unit was very well kept. I would highly recommend this facility.Privacy R. | Premières impressions
Le client n'a pas laissé de commentaire.ysidra D.
Staff is very friendly and helpfulAUDRA P. | Premières impressions
The unit I rented was exactly as advertised. The customer service at the facility is excellent and I am feel confident storing my belongings at Sanger Storage.Privacy R. | Premières impressions
Le client n'a pas laissé de commentaire.Ronnie R.
Staff was very friendly and informative. Facility is well maintained and clean.Privacy R. | Premières impressions
Very satisfied. Good value.LISA G. | Premières impressions
good servicePrivacy R. | Premières impressions
It was easy to make reservationPrivacy R. | Premières impressions
Good customer servicePrivacy R. | Premières impressions
Good locationPrivacy R. | Premières impressions
Very professional and excellent customer servicePrivacy R. | Premières impressions
Very good customer servicePrivacy R. | Premières impressions
Excellent service à la clientèlePrivacy R. | Premières impressions
No improvements. I was very satisfied with the customer service given by Lisa and the owner of Sanger Storage. I wouldn't hesitate to contact them for other services they provide as well.JEAN R.
Excellent service à la clientèlePrivacy R. | Premières impressions
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