Le client n'a pas laissé de commentaire.
DANNY R. | Expérience générale
Customer Reviews for Sanger Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Angie is always very helpful
Michael A.Very polite and helpful.
David C.Just want to say that Angie was always very nice and very helpful.
ANGELA S. | Expérience généraleThe quality of service was awesome, from the very start of renting a storage unit, to storing our RV. A very Special Thank you to Ms. Angie for assisting us with everything!
Pamela M. | Expérience généraleI don't really mind that the equipment was not perfectly clean it did the job just fine
TROY WAYNE T.I was really disappointed to find that after our things only being stored for 6 months that rats had eaten and destroyed a two month old mattress and mattress topper.
Courtney L. | Expérience généralePenny and her new hire were very helpful and friendly. They hooked up the trailer for me, no problem, and made it all easy. Merci!
ALICE D.Plz call me for detailed information pertaining to the situation
Jennifer B. | Expérience généraleGet a new lock at the pick up location.
Teresa G.Everything about our experience with the storage, including u-haul rental, was very exceptional. Angie was always helpful and pleasant. We definitely recommend this company.
DIANE V. | Expérience généraleI picked up the truck from Sanger storage and it was dirty. I didn't think anything of it because the only thing they talked about was making sure I returned the truck with a full tank of gas. The contract also said nothing about cleaning. I used it for one 15 min trip. The location I returned it to charged me a 25 $cleaning fee when I returned the truck in the same condition I got it in. The man at LW's told me he would refund me the money and charge the Sanger storage but I was not refunded. Not very happy that I'm being charged for something that I didn't do and was never discussed.
Stephanie H.Angie was awesome, she is always very helpful.
Kim G. | Expérience généraleAngie is great, always kind and helpful!
Kerry M. | Expérience généraleWould absolutely refer friends to this storage!!!
Darrel L. | Expérience généraleThe staff lady was wonderful helpful and very kind if I need storage again I would use Sanger storage just because of her
Paula M. | Expérience généraleThe people were very friendly I will definitely be back next time i need a truck
Charles M.There was no dolly in the equipment, had to go back the next day to pick it up. The back of truck had black trash in it.
Jennifer H.When you call the listed phone #, they don't answer as U-Haul, they just say "Hello"! I was instructed to return the trailer to a different city than where I rented one for the trip north in October 2020 and not where I live!
C DANIEL JR P.Angie is an amazing, helpful person! She should be commended for her dedicated customer service!
NICOLE H. | Expérience généraleAngie was friendly, helpful and professional. I felt safe going to my storage unit no matter what time I was there.
Joann T. | Expérience généraleNo people at drop off location. Very confusing
DANIEL T.This dealership could have easily informed me I really need a couple of extra gallons to keep from paying the tip off fee of uhauls which makes me pay an extra 30 because it went below the 1/4 tank limit which is what the renting dealer gave me. That is a TOTAL RIP-OFF ON UHAULS PART AND ALLOWS THE RECIEVING OUTLET TO MAKE AN ADDITIONAL 30!!
George T.Have diff sized vehicles available.
Doris W.Mgr Angela was very knowledgeable, personable and helpful in the rental process. LED lights on the car dolly were bright and safe. Easy access in Sanger Texas.
Steven L.Nothing I was very pleased with this location super friendly staff
James S.Attempted to use the 24/7 app and it didn't work. Ended up losing almost 2 hours of moving time, not to mention, people who were helping us, were waiting! Hoping to get some sort of financial restitution for all the issues I had!
Regina P.You have to call to have someone meet you at the location even when you set up an appointment. I stood in the rain waiting. The uhaul I ordered wasn't even available when my appointment was scheduled. I had to come back 3 hours later to pick it up. The overall attitude of the manager was friendly but I set up an appointment for a reason.
JESSICA N.Angie was wonderful and a great representative.
Carrie T.Lady took care of business. However, she was cold as ice. I was a little late and worried about being charged an extra day. I totally forgot to discuss my business with her.
Cynthia K.Get a 15 truck.
Betsy T.Everything went well the truck was in great condition and ran very well.
Daniel T.The lady in the office was very professional and helpful. Was a pleasure meeting her and having her help us get the shed.
Karen H. | RéservationExcellent service all the way in getting the unit.
David M. | RéservationNot anything, Angie at the Sanger location is the sweetest person!
Tammy S.The customer service was excellent. The representative was leaving when i returned the truck and she came back and accepted the keys. I will definitely rent there again.
Linda C.Great! Perfect location Truck was very clean and ready to go.
John B.Very satisfied. Good value.
LISA G. | Premières impressionsNo improvements. I was very satisfied with the customer service given by Lisa and the owner of Sanger Storage. I wouldn't hesitate to contact them for other services they provide as well.
JEAN R.It was my 1st experience with truck rental.later I found they cheated on gas (it was not full, it was 3/4 and they had printed full); also they cheated on mileage... they had printed 56 miles less than the actual mileage at the time of pick up. the worst thing is that the night before required date they informed me there is no truck available...if so they should let customers know that some day prior to required date to let them find a truck somewhere else...finally they assigned a truck 50 miles away from where I had applied!!!!....I will never ever try U-Haul again and I will tell anybody who wants to rent a truck about how U-Haul treats its customers!