Le client n'a pas laissé de commentaire.
Frank H.
Customer Reviews for Sanger Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I was the only person in the store at the time of check-in and I had to stand around and wait for someone to come to the office (which never happened) and finally a second person simply opened the gate and let me drop off the car hauler. It just shouldn't be so difficult to get service at the U-Haul centers. Always have to wait for help. Someone needs to figure out how to streamline your service and get customers in and out fast.
Gary S.Merci
Valerie R.not very professional.
Jay E.Y'all have are great keep it up
MARIO J.Angie is a jewel!!! I will only use this facility in the future.
CAROL P.Althoght no fault of the facility I rented from, The rental vehicles needs to be inspected for mechanical safety. Especially a big truck like the one I rented. It was unsafe to drive & I would have returned the truck if I had extra time to move. It was unsafe to drive at night & the steering was loose & the truck kept wandering the lanes. Also exhaust fumes were entering the cabin due to exhaust leak.
Adam K.Great service would always go back if needed and would recommend to anyone.
Chad K. | Expérience généraleSticky spill in cab when i got my rental. No big deal tho. I had a great experience
MARISSA H.The staff have always been extremely nice and helpful. I have never had any issues. I would recommend to my friends and family
Cindy W. | Expérience générale1. I was phones the night prior to pick up, informing me I could not get a 20ft - but rather only a 15ft. Reserved for nearly a month. Because I was on foot to pick up I was unable to drive 30 minutes to another town. I left thousands of dollars worth of home goods/ furnishings / outside furnishings and a grill behind. 2. The cab was filthy with dirt covering the floorboards. 3. I literally drove around the corner to my home and the car transporter had a half flat tire.
Tamara P.my trailer caught on fire and could not get a hold of anyone from uhaul to help me i finally got it fixed on my own and was only refunded the cost of the tire and wheel i had my brother bring me the trailer hasn't been serviced in years I will never recommend them to any one just Lucky i had the tools on my truck to take all the guts out of the brake drum ! Not happy at all !!!!!!!!!!!
Pro Summet H.Don't remember how long I stayed, but it was all good. I saw Angie every time I was there. We got along just fine !
JACKIE S. | Expérience généraleSupplies were limited at this place, what I definitely didn't considered ethical was the fact that the truck had less fuel than stated. Once I begin driving the fuel gauge fell down a little over half a tank and it supposed to be 3/4. Not too happy about that, gas prices are getting high lately.
Nelson C.Angie was amazing. Always kind thoughtful and helped me so much. They are great.
Kasie V. | Expérience généraleVery good place convenient clean and no problem with rodents or bugs
Daniel C. | Expérience généraleAngie is always very helpful
Michael A.Very polite and helpful.
David C.Just want to say that Angie was always very nice and very helpful.
ANGELA S. | Expérience généraleThe quality of service was awesome, from the very start of renting a storage unit, to storing our RV. A very Special Thank you to Ms. Angie for assisting us with everything!
Pamela M. | Expérience généraleI don't really mind that the equipment was not perfectly clean it did the job just fine
TROY WAYNE T.I was really disappointed to find that after our things only being stored for 6 months that rats had eaten and destroyed a two month old mattress and mattress topper.
Courtney L. | Expérience généralePenny and her new hire were very helpful and friendly. They hooked up the trailer for me, no problem, and made it all easy. Merci!
ALICE D.Plz call me for detailed information pertaining to the situation
Jennifer B. | Expérience généraleGet a new lock at the pick up location.
Teresa G.Everything about our experience with the storage, including u-haul rental, was very exceptional. Angie was always helpful and pleasant. We definitely recommend this company.
DIANE V. | Expérience généraleI picked up the truck from Sanger storage and it was dirty. I didn't think anything of it because the only thing they talked about was making sure I returned the truck with a full tank of gas. The contract also said nothing about cleaning. I used it for one 15 min trip. The location I returned it to charged me a $25 cleaning fee when I returned the truck in the same condition I got it in. The man at LW's told me he would refund me the money and charge the Sanger storage but I was not refunded. Not very happy that I'm being charged for something that I didn't do and was never discussed.
Stephanie H.Angie was awesome, she is always very helpful.
Kim G. | Expérience généraleAngie is great, always kind and helpful!
Kerry M. | Expérience généraleWould absolutely refer friends to this storage!!!
Darrel L. | Expérience généraleThe staff lady was wonderful helpful and very kind if I need storage again I would use Sanger storage just because of her
Paula M. | Expérience généraleThe people were very friendly I will definitely be back next time i need a truck
Charles M.There was no dolly in the equipment, had to go back the next day to pick it up. The back of truck had black trash in it.
Jennifer H.When you call the listed phone #, they don't answer as U-Haul, they just say "Hello"! I was instructed to return the trailer to a different city than where I rented one for the trip north in October 2020 and not where I live!
C DANIEL JR P.Angie is an amazing, helpful person! She should be commended for her dedicated customer service!
NICOLE H. | Expérience généraleAngie was friendly, helpful and professional. I felt safe going to my storage unit no matter what time I was there.
Joann T. | Expérience généraleNo people at drop off location. Very confusing
DANIEL T.This dealership could have easily informed me I really need a couple of extra gallons to keep from paying the tip off fee of uhauls which makes me pay an extra 30 because it went below the 1/4 tank limit which is what the renting dealer gave me. That is a TOTAL RIP-OFF ON UHAULS PART AND ALLOWS THE RECIEVING OUTLET TO MAKE AN ADDITIONAL 30!!
George T.Have diff sized vehicles available.
Doris W.Mgr Angela was very knowledgeable, personable and helpful in the rental process. LED lights on the car dolly were bright and safe. Easy access in Sanger Texas.
Steven L.The facility location was easy to access and my unit was neat and dry and clean. The units are fair priced and the staff is very knowledgeable and answered all my questions.
Jessica F. | RéservationNothing I was very pleased with this location super friendly staff
James S.The staff were amazing and very helpful.
Natasha M. | RéservationAttempted to use the 24/7 app and it didn't work. Ended up losing almost 2 hours of moving time, not to mention, people who were helping us, were waiting! Hoping to get some sort of financial restitution for all the issues I had!
Regina P.You have to call to have someone meet you at the location even when you set up an appointment. I stood in the rain waiting. The uhaul I ordered wasn't even available when my appointment was scheduled. I had to come back 3 hours later to pick it up. The overall attitude of the manager was friendly but I set up an appointment for a reason.
JESSICA N.Angie was wonderful and a great representative.
Carrie T.Lady took care of business. However, she was cold as ice. I was a little late and worried about being charged an extra day. I totally forgot to discuss my business with her.
Cynthia K.Get a 15 truck.
Betsy T.Clean and organized facility
Tom S. | RéservationVery friendly and helpful
Angela C. | RéservationI like being able to access 24/7
Christopher C. | RéservationEverything went well the truck was in great condition and ran very well.
Daniel T.No comment
Kim B. | RéservationI think the drive in can afford to be improved to eliminate mud holes when it rains. Also there were times the person in the office was gone working on something else. Otherwise very helpful. Thanks
ABEL H. | Expérience généraleThis is the 2nd time that I have used this facility, both times dealing w/ having been displaced to a home fire. The service was consistently polite and helpful;good experience during a trying time.
Marium P. | Expérience généraleThe storage unit met our needs and our items were safe and secure. Would not hesitate to use this storage facility if the need arises in the future.
PHYLLIS R. | Expérience générale👍👍👍👍👍
ERIKA S. | Expérience généraleGood experience
Terry G. | Expérience généraleStaff has been very helpful and friendly
Tony G. | RéservationConvenient and Angie was so great!
AMY S. | Expérience généraleThe sisters before and now Angela has made our rental experience awesome. Thank you Ladies for all your help and understanding.
PAMELA L. | Expérience généraleVery helpful, energetic, and personable staff! I was very pleased to do business with folks who don't act like they hate their job or are bothered by their customers. Fantastic place! Thanks!
TANNER G. | Expérience générale👍
PATRICK W. | Expérience généraleThe lady in the office was very professional and helpful. Was a pleasure meeting her and having her help us get the shed.
Karen H. | RéservationMerci
TAMMY R. | Expérience généraleStaff is absolutely wonderful!
Rebekah I. | RéservationExcellent service all the way in getting the unit.
David M. | RéservationNot anything, Angie at the Sanger location is the sweetest person!
Tammy S.The customer service was excellent. The representative was leaving when i returned the truck and she came back and accepted the keys. I will definitely rent there again.
Linda C.They were very pleasant and it was quick to take care of the paperwork.
GAIL M. | Premières impressionsGreat! Perfect location Truck was very clean and ready to go.
John B.Very pleasant people
BRIAN H. | Premières impressionsHelpful and friendly
Privacy R. | Premières impressionsFriendly staff. The unit was very well kept. I would highly recommend this facility.
Privacy R. | Premières impressionsStaff is very friendly and helpful
AUDRA P. | Premières impressionsThe unit I rented was exactly as advertised. The customer service at the facility is excellent and I am feel confident storing my belongings at Sanger Storage.
Privacy R. | Premières impressionsStaff was very friendly and informative. Facility is well maintained and clean.
Privacy R. | Premières impressionsVery satisfied. Good value.
LISA G. | Premières impressionsgood service
Privacy R. | Premières impressionsIt was easy to make reservation
Privacy R. | Premières impressionsGood customer service
Privacy R. | Premières impressionsGood location
Privacy R. | Premières impressionsVery professional and excellent customer service
Privacy R. | Premières impressionsVery good customer service
Privacy R. | Premières impressionsExcellent service à la clientèle
Privacy R. | Premières impressionsNo improvements. I was very satisfied with the customer service given by Lisa and the owner of Sanger Storage. I wouldn't hesitate to contact them for other services they provide as well.
JEAN R.Excellent service à la clientèle
Privacy R. | Premières impressions