Kevin was very helpful. Highly recommend his operation.
Chris R.
Customer Reviews for Sathers Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Easy location to pick up from and very friendly service.
John R.Excellent to work with, very helpful
Tom B.Great guy - informative and clean.
Steven L.Great product, great location, and great service.
james W.Great person to work with at Orfordville, WI.
Jerry B.Excellent Customer Service Highly Recommend !!!
William D.Guy at sathers was A++ and super nice!!!
Jasmine P.Very helpful and friendly
Garrett J.Owner of location was super helpful. He had the trailer hooked up in the blink of an eye. Also the unhooking.
Keith F.Casey was extremely helpful
Christian E.Nothing he did amazing!
Dakota K.The owner Kevin takes excellent care of the trucks and trailers and his level of integrity is very rare in todays world. Outstanding experience. Very good value and the ramp on the truck made unloading easy. I would recommend U Haul to anyone who needs a larger than a personal car or truck to move or bring home furniture or appliances.
Greg M.This was by far the best U-haul experience we have ever had! He was so helpful, so friendly and so nice! I could not be happier with the experience! Wonderful:)
Alyssa E.This location is excellent!!
Bill D.Great service
Diane C.Very accommodating and will use again
Maple Lane W.Nothing at this location needs improvement
Bill D.Very friendly owner.
Matthew W.This truck was awful and I can't believe Uhaul would continue renting trucks with over 150 000 miles on odometer for cross country moves. We spent the entire 20 hour drive praying we wouldn't end up on the side of the road. We could barely accelerate past 45 mph, the truck shook and was so loud we couldn't even talk or listen to the radio. The drive took 6 hours longer because the oil light was on and the truck sounded like the exhaust was falling apart. Our movers charged extra because our arrival time was after business hours due to this awful truck.
Terese M C.Great experience at a great price. Thumbs up!
james W.Excellent service à la clientèle. Ke in called me up the day before to inform me that the pickup location had been changed to his place I really appreciated that phone call. Thank you again.
Lawrence W.Keep up the good work!
Cindy L.Very easy to rent... friendly staff.... close to home.
TJ V.Excellent experience, everything worked out great
Dale T.Kevin the owner was heaven sent. He went above and beyond to get my trailer installed and working for me.
Anteisha W.Highly recommend Sathers Service. I have rented car trailers numerous times from different U-Haul offices and this was the best and friendliest experience.
ROBERT C.Owner/operator of the U-Haul location was very personable and helpful. If I need another rental I'll go to Sather's ion Orfordville.
Gene P.Excellent in all respects. I don't see any way or need to improve.
James S.Customer service goes above and beyond! I'm so glad to know we have such a great dealer so close to home!
Hellen M.I am increasingly frustrated at Uhaul and it's picking up of rentals without a full tank of gas. It's ridiculous to expect someone needing a moving vehicle to gas up before and then again afterwards. I'm told the leaser has no way to be reimbursed for filling the tank. That's just unacceptable and this has been the standard of my last couple of rentals. Previously another leaser called and yelled at me for not putting gas in afterwards yet expected me to fill up prior to moving. Again with this rental I had less than a half tank of gas and several miles to move. Twice I added gas. I don't have time for this in the middle of moving especially when trying to make as few trips as possible. Basically I'm paying for a box on wheels and no service. This has not always been your standard. If you have leasers taking advantage of free gassing up in their own vehicle than that's Uhaul's problem to address.
Laurie M.None. It was an excellent experience.
Marc V.The staff was very helpful, friendly and quick to get me rolling!
Kobussen B.Kevin did a fantastic job thanks again.
Timothy S.Awesome service! Last minute need for a moving truck, Kevin made it too easy for us!
Shannon P.Always get good service from this location. Friendly and helpful.
Walter S.Have the truck pulled out, but it was warmed up and ready to go. Overall this was a very good experience.
Tracy L.amazingly friendly, runs a nice shop, great customer service. honestly will be going back for any future needs for renting any trailer and will recommend friends and family members to go. i want to say thank you again for the all time amazing experience
Jason R.Very friendly service
Bambi P.Excellent service. I would recommend taking the short drive here before going to Janesville. Friendly, helpful, and made me feel confident when I left, knowing that my truck and towed car were safe to travel a long distance.
Brad Y.Had a great experience, Kevin did an awesome job getting me setup and inspected. Thanks much
Michael L.Kevin, the employee at the center, gave outstanding service!
Frank C.Sathers is awesome! A true gentleman in every sense of the word.
Clare W.Excellent customer service. Kevin is top notch. Very courteous and professional. I had to make a change to my reservation and it was done without issue.
Christopher B.Kevin is very friendly and helpful.
randy S.Nothing, service was EXCELLENT and I will go out of my way to recommend Kevin and Sathers to everyone I know.
Craig Z.Excellent service. Best Uhaul service ever!
Juan Carlos A.Your representative was very helpful, friendly, and courteous. He explained everything thoroughly so that there were no surprises.
Beth S.Kevin at Sathers was great after U-Haul did not inform me that the reservation I made online at this location 1 week before the move date was changed to a different location. Went to pick up truck at Sathers at 7:00 AM and Kevin knew nothing about our reservation. As we were giving him our online reservation# I received a text message at 7:13 that our truck was to be picked up down in Illinois 45 minutes south of there!!! Kevin was great and had a different size truck we could use and made adjustments that worked for our 1 day move and prevented a disaster. Will never rent a truck online again!!
Donna F.Nothing -Kevin is excellent
Bill D.Kevin does a great job, very friendly and helpful.
Clay H.Everything was perfect. easy checkout. They hooked up the trailer and were able to sell me the adapter I need for the trailer lights. Definitely recommend this dealer
Craig K.Excellent service à la clientèle.
STEVE C.Very nice pickup location with excellent personal experience
Helen G.Was after hours when I was going to drop and the representative was there doing other things and came to help and took time to do the return.
Brandon H.Outstanding customer service.
STEVE C.