Customer Reviews for Schertz Express 120
(U-Haul Neighborhood Dealer)

33 évaluations

14462 I-10 E   Marion, TX 78124

(210) 774-4583

Heures

  • Mon–Sun
    De 10 h am à 7 h pm

Services dans cet établissement :

Pour nous contacter

(210) 774-4583

14462 I-10 E
Marion, TX 78124

Services dans cet établissement :

Heures

  • Mon–Sun
    De 10 h am à 7 h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

Le client n'a pas laissé de commentaire.

Paul C. 
Évaluation :
3

No body their to check me in. One person behind the counter.

Robert G. 
Évaluation :
5

fast and friendly the person helping us was very patiently trying to help us out

Trachonitis I. 
Évaluation :
5

I HAVE CALLED TO LOCATE A DROPP OFF LOCATION I WAS SUGGESTED I COULD DROPP IT THERE BUT I WAS KEEP GETTING CHARGDED FOR THE MINIMUM CHANGES. I WAS HELPED BUT I WISH I COULD HAVE KNOW WHAT I WAS GETTING INTO

ISAIAH L. 
Évaluation :
5

The road was extremely confusing but I guess that's everywhere the location is okay

Annabelle B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott G. 
Évaluation :
5

fast and easy process once they gather all the requirements. clean and fast atmosphere

rashaan P. 
Évaluation :
5

we called in advance to reserved a dropped off time came to find out its a store gas station open 24 hrs. it was hard to get there... the construction is really messing with the new arrivers. great locations.

Jonathon H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

REBECCA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dustin R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jaime H. 
Évaluation :
5

I will DEFINITELY recommend this location to family and friends for truck rental. Thanks for being PROFESSIONAL, efficient with paperwork, and customer service friendly!!! 10 star rating if I could.

Darlene M. 
Évaluation :
4

It was basically a gas station on a busy highway currently under construction (thus the downgrade in clean and inviting, as it was out of the owner's control). I might recommend the location as the 24 hour service is very beneficial, but with the current highway construction I would avoid.

John D. 
Évaluation :
1

Picking up they didn't have my truck assigned to the reservation. It took over an hour and a half for the person who does uhaul at this location to show up and get me the truck. The truck I received was dirty and had the check engine light on. I will be moving where I receive my trucks going forward. When calling customer service after waiting 30 mins on hold I was told ok what do you want me to do about that?

Michael R. 
Évaluation :
1

I cannot even begin to explain what a terrible experience we had. I'll say this, the day we had to move we were told our vehicle size was not available. We asked what our options were and were told we would have to drive two hours away to get our size truck. I told the girl that was not acceptable since we reserved that size and would not be able to drive over two hours to get a vehicle we reserved three weeks ago. She told me (her name was Julie), that they would not be able to help me, hung up and canceled our reservation. My husband and two children (who under five) ended up driving all over for five hours to get the correct size. Nightmare nightmare nightmare. Never again. Also, never told about the agreement portion that if a location doEs not have size vehicle they are supposed to offer $50. Nope, just told would t be helped hung up on and canceled. Insanity

Callie S. 
Évaluation :
5

The individual was professional, kind, and proficient.

DAVID B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel O. 
Évaluation :
5

MULTIPLE SERVICES. DONE AT THE SAME TIME GREAT WORKING EXPERIENCE FROM THE HELPING PERSON

Keaman F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Naybu F. 
Évaluation :
5

Much better as previous experience

Gabrielle H. 
Évaluation :
5

I'm very satisfied with the equipment and the service in both places dropping off the equipment was easy

Darryl B. 
Évaluation :
5

Bien

Daniel W. 
Évaluation :
5

fast and friendly acceptable for dropping off location cheapest gas in the area.

GARRYLEE M. 
Évaluation :
5

Convenient open 24/7

SAMANTHA H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Stacy P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Nancy V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MOLLY VIRGINIA L. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

BRANDON E. 
Évaluation :
1

Understaffed. One person to run thr store, cash registers, lotto tickets, and try to rent U-Haul. No one did a walk through. I did not receive the dolly I requested. I requested a furniture mover I received an appliance dolly. The truck was not full. I has to travel to a different town to get the truck. The truck leaked inside on the driver and passenger during the rain. The leak was from the safety belt attachment. They were soaked down the back by the time we reached our destination. No refund for early returns.

Mary Kathryn N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHRISTOPHER G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Christopher E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lynn L. 
Non les évaluations ont été soumises pour cet établissement.

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