Évaluations des clients Schultz Power Equipment

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Schultz Power Equipment

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Travelle T.
Évaluation :

Le client n'a pas laissé de commentaire.

Jane E.
Évaluation :

Honestly after dealing with the pick up taking 45 min to complete because no one bothered telling me it was gonna ask for my lease, a passport and a lot of other non applicable things to rent a truck, then the mileage cost on top of it.. I will check out Budget for the next time before using uhaul again. This isn't the Schultz people, its how uhaul is set up. Not very user friendly. The drop off was easier

KENNETH C.
Évaluation :

Le client n'a pas laissé de commentaire.

Matthew K.
Évaluation :

Le client n'a pas laissé de commentaire.

Stephen C.
Évaluation :

The only reason I didn't give this location an excellent is that I already had a receiver and ball from U-haul but I needed the ball removed and flipped to the other sided of the receiver. I was told that this location doesn't have a wrench big enough to remove the ball from the receiver. I had to purchase the last receiver and ball that they had on the shelf now I have two U-haul receivers. Otherwise everything else went really smooth.

Angela M.
Évaluation :

Le client n'a pas laissé de commentaire.

Nenad T.
Évaluation :

Le client n'a pas laissé de commentaire.

BRUCE B.
Évaluation :

Le client n'a pas laissé de commentaire.

Heidi N.
Évaluation :

Unmanned location so if you run into problems, you're stuck. Two of us sat on hold with the UHaul service number for over an HOUR with no help. We couldn't reach anyone on Chat either. We had to drive all the way to Loves Park, IL to find a staffed office with someone who could help. Then we had to turn around and drive back to Beloit to pick up the truck. The UHaul website is NO HELP if you run into same-day problems. Also, the UHaul service number is NO HELP if you run into same-day problems.

DEBORAH S.
Évaluation :

Le client n'a pas laissé de commentaire.

DEBORAH S.
Évaluation :

Le client n'a pas laissé de commentaire.

MELISSA S.
Évaluation :

Very slow, but the people were helpful

teresa H.
Évaluation :

Le client n'a pas laissé de commentaire.

JAMES W.
Évaluation :

Inwas told the gas tank was full. After I drove it 16 miles total, I refueled and it ended up taking 8 gallons of gas. If that truck really does get a 2 miles to the gallon, it has a problem.

William K.
Évaluation :

Le client n'a pas laissé de commentaire.

ROBERT S.
Évaluation :

They were great people to work with!

ROBERT S.
Évaluation :

I appreciated that I could get a trailer at the last minute!

Richard P.
Évaluation :

Schultz Power Equipment was great. The serviceman was outstanding and made the transaction easy.... Getting through to uhaul online and on the phone was terrible. I spent 3 hours on the phone trying to resolve my reservation that Uhaul cancelled. (I had a reservation made in advance and then was told there was no trailer available within an hour of me). Each person I talked to had a different answer and couldn't seem to help me. It was only after I called for a new reservation did I get directed to this station. There seemed to be no way to reach a local representative. The agents were nice. They just couldn't seem to help. Again. This location was great. The man in charge was extremely helpful... but the phone service of Uhaul will have me questioning whether I ever try to rent from Uhaul again.

Kyle A.
Évaluation :

Le client n'a pas laissé de commentaire.

Christopher Z.
Évaluation :

Easy to return and rent,really easy going business

Gregory B.
Évaluation :

Le client n'a pas laissé de commentaire.

Daniel L.
Évaluation :

Great service

PHYLLIS P.
Évaluation :

Le client n'a pas laissé de commentaire.

Joey R.
Évaluation :

Le client n'a pas laissé de commentaire.

Christopher M.
Évaluation :

Pickup location changed from what I selected during online registration, and was given a smaller truck than requested at check-in time.

JEFFREY R.
Évaluation :

Le client n'a pas laissé de commentaire.

ANDREW B.
Évaluation :

Le client n'a pas laissé de commentaire.

Nicholas M.
Évaluation :

Le client n'a pas laissé de commentaire.

CARLOS G.
Évaluation :

Le client n'a pas laissé de commentaire.

John W.
Évaluation :

Le client n'a pas laissé de commentaire.

SCOTT W.
Évaluation :

Le client n'a pas laissé de commentaire.

Stacey M.
Évaluation :

My only complaint is is booked at another location closer to my house. I never go a notification or call from Uhaul that my pick up location changed. I called he day before just to confirm, and found out it had changed to another town& state. Had I not called, I would have never known. What's the point in choosing my pick up location, if you don't have the trailer there??

Dale P.
Évaluation :

Le client n'a pas laissé de commentaire.

Carsom B.
Évaluation :

The facility was extremely un- helpful and we had sooo many issues Wiff the online no contact server , sat in the facility parking lot for over an hour trying to get the keys to simply leave . The uhaul was in ok shape And obviously well maintained but floor was quite dirty . Ruined our morning, will never return to this facility again . When we tried calling uhaul customer service , we waited in a queue for ten minutes then was disconnected. What a horrific experience!

Lawrence B.
Évaluation :

Don't lie to the customer about what the rate is and don't add features not requested to the final bill. This is still in dispute.

Felicia K.
Évaluation :

The business as a whole is the relationship provider with UHaul. The front counter lady was way less than helpful. I would never shop at Schultz. It was conveyed to me that she has no idea about anything UHaul. Only one person there knew anything what to do. I had to go chase down the one guy and find out the situation from him when everything that I needed was actually inside the store. Collectively their incompetence wasted another 20 minutes of my time when I should have been able to simply get moving pads and a key and be on my way. Instead I waited in line only to be told that counter lady had no clue what was going on and I needed to go find their one and only employee who deals with UHaul.

john M.
Évaluation :

The crank on the trailer barely worked.

Jason E.
Évaluation :

Le client n'a pas laissé de commentaire.

Stephanie T.
Évaluation :

Le client n'a pas laissé de commentaire.

Wayne A.
Évaluation :

They were very accommodating to my needs and helpful. They were closed when I arrived but reopened to help me out. You don't find nice people like that around too much these days.

Dan S.
Évaluation :

Great customer service

Kelly D.
Évaluation :

Le client n'a pas laissé de commentaire.

Phylis J.
Évaluation :

Very helpful.

Jason W.
Évaluation :

I would have preferred to have an option for paper check in and check out. I was not completely comfortable with the on-line process for drop off.

Mike K.
Évaluation :

The owner aimed to please and nailed it.

Mark S.
Évaluation :

Le client n'a pas laissé de commentaire.

Jeffrey C.
Évaluation :

Very friendly and helpful

Nick W.
Évaluation :

Originally I reserved a vehicle transport at the Cranston Blvd location, but the day I went to pick it up they told me they had rented it to someone else. Thankfully they were able to find another one at the Madison Rd location so I could still make my trip, but it would have been a major inconvenience had that not been possible.

Dale P.
Évaluation :

Le client n'a pas laissé de commentaire.

Dustin F.
Évaluation :

Le client n'a pas laissé de commentaire.

Dale P.
Évaluation :

Nothing great service

Alradzmin S.
Évaluation :

Le client n'a pas laissé de commentaire.

Raven D.
Évaluation :

If the customer only needs the truck for a few extra hours there should be a cheaper option or prorate the amount. Because charging for almost full day's use for an extra 3 hours doesn't seem right. I paid $56 initially & for an extra 3 hours it was another $47. That doesn't even add up.

phil Y.
Évaluation :

Le client n'a pas laissé de commentaire.

Chris T.
Évaluation :

none

Maranda T.
Évaluation :

Le client n'a pas laissé de commentaire.

Diane A.
Évaluation :

Le client n'a pas laissé de commentaire.

Abigail S.
Évaluation :

My confirmation email sent us to the wrong location. I reserved a pick up on Prairie Hill Rd but there are no vehicles there . Because we were late to pick up, they cancelled our reservation. When new rental was made , they didn't give us a full 24 hours. They told us to fill it up with gas. It took over 11 gallons, but we'd only driven 25 miles. They then said to only replace the gas we'd used. They should have rented it out with a full tank. No customer friendly. Hard to manage exactly how much gas we used and how much to replace. They would not reimburse us for the additional gas. Seems like a great way to get free gas. Not a happy customer. The entire process was difficult and a pain in the ass.

Tammy S.
Évaluation :

The price was alot more expensive then what was advertised the $29.95 a day added up to almost 140 for 2 days after adding on all of the extras. Last year I rented and for 2 days cost less then $50.00, what a year makes.

Jeffrey H.
Évaluation :

Le client n'a pas laissé de commentaire.

Olivia W.
Évaluation :

Le client n'a pas laissé de commentaire.

Rajkumar G.
Évaluation :

He took care of my onboarding process so well. Extremely polite and welcoming.

Richard K.
Évaluation :

Le client n'a pas laissé de commentaire.

Alvin O.
Évaluation :

Le client n'a pas laissé de commentaire.

Michelle W.
Évaluation :

Le client n'a pas laissé de commentaire.

John B.
Évaluation :

Service was fast excellent. would rent from this location again. John

Nicholas C.
Évaluation :

No customer service. Tried to use scare tactics to get me to take the insurance. I will not be going back.

Steve S.
Évaluation :

Le client n'a pas laissé de commentaire.

Mariusz L.
Évaluation :

Le client n'a pas laissé de commentaire.

Raymond P.
Évaluation :

Nothing, except have a appliance dolly on site.When I reserved the Van I also reserved appliance dolly which it said was there. He told me they don't have one at all on site

Susie G.
Évaluation :

Le client n'a pas laissé de commentaire.

Walter B.
Évaluation :

Le client n'a pas laissé de commentaire.

Daniel R.
Évaluation :

CS rep kept pushing insurance after I said no 4, times. I received an email stating my equipment was not returned even though it was returned 15 mins before the return time. The Wires for the trailer were cut and spliced with wire nuts.

Larry Froemming B.
Évaluation :

Very friendly and helpful staff. Thoroughly instructed me on the use of the vehicle and cautions of which to be aware. Schultz Power Equipment is an excellent U-Haul Agent.

mary L.
Évaluation :

Le client n'a pas laissé de commentaire.

John G.
Évaluation :

Le client n'a pas laissé de commentaire.

Ernest T.
Évaluation :

Why is not a spare tire included?

Mark B.
Évaluation :

Very good operation to work with.

Theodore V.
Évaluation :

Very difficult to find rentals thru website and/or phone. Only found trailer I needed accidentally by driving by this location and viewing. Online/phone didnt have this trailer listed here as available. You need to make this service easier for customers. Erratic days of operation too. Different sites have different days of week for business.... why? Do not post my personal information online.... this is private only.

Nestor T.
Évaluation :

I think the payment is exceeded, leave the car with the same amount of gasoline with which I received it. I have an initial photo and a photo of gasoline. I do not feel satisfied.

Thomas T.
Évaluation :

Great service

Michael W.
Évaluation :

This was a good experience. The wait to get the truck was short. The person that did my paperwork was knowledgeable, friendly and fast. The truck itself was clean and smelled fine. The AC blew cold air. The truck ran great, but the steering seemed a bit loose. I had no issues keeping the truck an extra day. It was a good experience. Mike

Gerson A.
Évaluation :

Very nice people.

Jeremy S.
Évaluation :

Smooth and fast. I was busy all day with various things and had to shoehorn moving stuff for someone. Quick and easy check in, smooth and quick check out. No BS messing around. Def recommend and will be back if needed

James S.
Évaluation :

The lot I returned the equipment too was being used by patrons of a local bar. I was fortunate to be able to squeeze the unit into a space.

chris K.
Évaluation :

Daughter lives in Beloit so very convenient THANKS

Matthew B.
Évaluation :

Truck was mostly clean but well worn with all kinds of damaged to outside. Makes one worry about being charged for it but I completely photographed the entire truck before leaving. My biggest complaint was the fact that guy went to extremes on trying to sell me the insurance. I almost walked out. Very frustrated. No means no. I verified with my insurance company beforehand. I was covered and willing to put the bill should anything have happened.

Sehade S.
Évaluation :

Le client n'a pas laissé de commentaire.

steve F.
Évaluation :

The phone app could be a bit more robust. When reviewing the terms and conditions it got lost when trying to return to the last page.

Brad B.
Évaluation :

Le client n'a pas laissé de commentaire.

Amanda S.
Évaluation :

Le client n'a pas laissé de commentaire.

Bradley G.
Évaluation :

Le client n'a pas laissé de commentaire.

Brittney P.
Évaluation :

Le client n'a pas laissé de commentaire.

William A.
Évaluation :

this was a empty lot and noone available to accept unit....

Suzette R.
Évaluation :

Le client n'a pas laissé de commentaire.

Keely E.
Évaluation :

Le client n'a pas laissé de commentaire.

greg Q.
Évaluation :

Nothing ??????

RAYMOND Y.
Évaluation :

Le client n'a pas laissé de commentaire.

Rachel V.
Évaluation :

Le client n'a pas laissé de commentaire.

Patricia J.
Évaluation :

Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

Retour
Haut de la page