Customer Reviews for Schultz Power Equipment
(Concessionnaire U-Haul dans le voisinage)

273 évaluations

1223 Madison Rd   Beloit, WI 53511

(608) 362-2219

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h30 pm
  • Sam : 8h am à 12h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(608) 362-2219

1223 Madison Rd
Beloit, WI 53511

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h30 pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Nothing everything was amazing

Trevor W. 
Évaluation :
5

Customer Service was Excellent from the beginning to the end

TIMOTHY E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHARLES W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean K. 
Évaluation :
5

Selling moving supplies, e.g. boxes, shrink wrap, packing tape, etc., would be helpful.

LAWRENCE B. 
Évaluation :
4

Put light lub on hitch as I unscrewed receiver. Worked a hell of a lot easier! Rear rollup might work a lot better also. Nice trailer for backing as I had to go in reverse 75ft.

ROBERT W. 
Évaluation :
4

I got a call the night before my rental date telling me that the trailer I reserved was not available. U-Haul took it from where I was to pick it up and did not have one available for me. At least the guy called me ahead of time to let me know before I showed up. U-HAUL does not give a crap about their customers.

SCOTT L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicolas F. 
Évaluation :
3

I rented a 6x12 trailer and the only thing I wish was different was that I could return it to a different lot. There is a U-haul rental in my town but they didn't have the trailer I needed available when I needed it. I ended up going to a different town to get one but had to take it back to the same location.

KERRY H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

NICOLE P. 
Évaluation :
5

Invaluable' professional friendly service with hands on instruction so there's no mistake you know how to use the equipment, nice to have that old school experience these days , will use them again for sure!

Earle T. 
Évaluation :
5

Very personal and clean

Raymond P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

luke G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANET B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Favian V. 
Évaluation :
5

My consultant was Ultra friendly and Super helpful! I was in a tough spot, and he was able to make things work for me! Excellent experience!!

LAURIE L. 
Évaluation :
3

Gas was suppose to be full when we got it and returned full or we get charged extra. Picked up uhal with only half tank. Cost me way more then what I used it for and didn't take away the extra gas I had to put in.

Kendall K. 
Évaluation :
5

Truck neds tune up

KEVIN S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WILLIAM D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARA L. 
Évaluation :
5

Unfortunately, I turned in my Uhaul vehicle around June 30th, but there are still three charges on my credit card, 2 from July 2 and 1 from July 1 and they do not seem to be 'dropping off'. Please contact me so we can resolve this situation. thank you Dr. Robert Tomaro

ROBERT T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LESLIE B. 
Évaluation :
1

I was called THE NIGHT BEFORE saying no covered trailer was available. As explained by the agent over the phone- this is a common issue. That is completely unacceptable.

Kevin S. 
Évaluation :
1

The U-Haul I rented had a check engine light on a barely ran. I couldn't maintain the speed limit on hills and got 5 mpg which is about half of what I normally get. I have rented from U-Haul dozens of times and this was the worst experience I've had.

BRANDON N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kendall K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WAYNE K. 
Évaluation :
3

It was good all around you guys are a little expensive due to the fact I filled it out to have tank where it was supposed to be and you guys still charged me 10 $more to fill it up two more gallons which didn't make any sense to me but other than that it was fine

KRISTIN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W. 
Évaluation :
5

Great service

DONALD B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LISA F. 
Évaluation :
4

I was guaranteed a truck at the loves park location but at last minute you guys changed my pick up location to Beloit , wi. 30 minutes away compared to 5 minutes. Then I had movers to come here at 8:00am but my pick up time was now 12:30. I was pissed off to be honest but then truck pick up was at 9:15 after I complained. Movers were called and I was lucky that they said they'd come later.

RICHARD R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMOS H. 
Évaluation :
5

i never got a text call or an email saying my pick up location have changed to this location so I called the original location and they give me the 888 number to call now that lady was rude and did not even portend to look into my info and kept repeating this is the nearest we can get a trailer for you when the other lady in the location planed for me said we have one but cant give it to you because you are getting a text saying you have to go to Beloit location keep in mind that my appointment was at 11:30 and I called at 11:00 since I never received any contact prier to my call this was a bad service from someone and it trickled down and mad me mad I was late for my appointment and I had to drive back from Illinois to Wisconsin to get the trailer and then go to my appointment

MOHAMMED A. 
Évaluation :
5

Nothing to improve on, very clean equipment, and always very prompt, they make sure that everything is hooked up right, and everything is working before you leave the parking lot, Thank You again

GREGORY Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAYLOR W. 
Évaluation :
3

We were delayed 4 hrs leaving due to faulty wiring so the running lights wouldn't work to drive at night. Tony's came out to repair and the technician was a absolute champ. He repaired 4 different corroded connections and wires that were gone if the insulation on the wiring. After repairing what he could get to on the roadside, uhaul determined we needed a different trailer. The closest one was a 40 min drive one way. This delayed us another hr and a half. The second trailer worked flawlessly. We were promised a discount over the phone from uhaul. But good old corporate uhaul processed the bill Wednesday at the full rate. Not impressed with being lied to by uhaul support.

BRADLEY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monica C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

R B B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCIS R. 
Évaluation :
5

perfect experience. zero complaints

ERIC R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUANE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCIS R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jon F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leon S. 
Évaluation :
2

Employees were not wearing masks when I picked up truck. I ordered furniture blankets on the website, but the location did not have them. The truck cab stunk of stale beer. Had to wipe down the vehicle's cab with clorox wipes and purchase an air freshener.

austin S. 
Évaluation :
3

Remove stickers from the cargo van window. Clean ice from windshield-it wasn't done. Caked up on wipers. Gasoline or e85 was a question. Delayed return. I bought mobile data for my phone and the mobile return location system failed at the u-haul website. My smartphone worked. Return took too long. It was after hours but an employee was leaving when I got there just after 2:00 while trying to return. I wasn't offered assistance. Usually I have a better experience at that location. What's up?

Christopher B. 
Évaluation :
3

Vehicle was clean. Truck sounded like it was ready to break.

Nicholas R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bradley D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travelle T. 
Évaluation :
3

Honestly after dealing with the pick up taking 45 min to complete because no one bothered telling me it was gonna ask for my lease, a passport and a lot of other non applicable things to rent a truck, then the mileage cost on top of it.. I will check out Budget for the next time before using uhaul again. This isn't the Schultz people, its how uhaul is set up. Not very user friendly. The drop off was easier

Jane E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KENNETH C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew K. 
Évaluation :
4

The only reason I didn't give this location an excellent is that I already had a receiver and ball from U-haul but I needed the ball removed and flipped to the other sided of the receiver. I was told that this location doesn't have a wrench big enough to remove the ball from the receiver. I had to purchase the last receiver and ball that they had on the shelf now I have two U-haul receivers. Otherwise everything else went really smooth.

Stephen C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nenad T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUCE B. 
Évaluation :
3

Unmanned location so if you run into problems, you're stuck. Two of us sat on hold with the UHaul service number for over an HOUR with no help. We couldn't reach anyone on Chat either. We had to drive all the way to Loves Park, IL to find a staffed office with someone who could help. Then we had to turn around and drive back to Beloit to pick up the truck. The UHaul website is NO HELP if you run into same-day problems. Also, the UHaul service number is NO HELP if you run into same-day problems.

Heidi N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH S. 
Évaluation :
3

Very slow, but the people were helpful

MELISSA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

teresa H. 
Évaluation :
5

Inwas told the gas tank was full. After I drove it 16 miles total, I refueled and it ended up taking 8 gallons of gas. If that truck really does get a 2 miles to the gallon, it has a problem.

JAMES W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William K. 
Évaluation :
5

They were great people to work with!

ROBERT S. 
Évaluation :
5

I appreciated that I could get a trailer at the last minute!

ROBERT S. 
Évaluation :
5

Schultz Power Equipment was great. The serviceman was outstanding and made the transaction easy.... Getting through to uhaul online and on the phone was terrible. I spent 3 hours on the phone trying to resolve my reservation that Uhaul cancelled. (I had a reservation made in advance and then was told there was no trailer available within an hour of me). Each person I talked to had a different answer and couldn't seem to help me. It was only after I called for a new reservation did I get directed to this station. There seemed to be no way to reach a local representative. The agents were nice. They just couldn't seem to help. Again. This location was great. The man in charge was extremely helpful... but the phone service of Uhaul will have me questioning whether I ever try to rent from Uhaul again.

Richard P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kyle A. 
Évaluation :
5

Easy to return and rent,really easy going business

Christopher Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gregory B. 
Évaluation :
5

Great service

Daniel L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHYLLIS P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joey R. 
Évaluation :
4

Pickup location changed from what I selected during online registration, and was given a smaller truck than requested at check-in time.

Christopher M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

CARLOS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT W. 
Évaluation :
5

My only complaint is is booked at another location closer to my house. I never go a notification or call from Uhaul that my pick up location changed. I called he day before just to confirm, and found out it had changed to another town& state. Had I not called, I would have never known. What's the point in choosing my pick up location, if you don't have the trailer there??

Stacey M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale P. 
Évaluation :
1

The facility was extremely un- helpful and we had sooo many issues Wiff the online no contact server , sat in the facility parking lot for over an hour trying to get the keys to simply leave . The uhaul was in ok shape And obviously well maintained but floor was quite dirty . Ruined our morning, will never return to this facility again . When we tried calling uhaul customer service , we waited in a queue for ten minutes then was disconnected. What a horrific experience!

Carsom B. 
Évaluation :
2

Don't lie to the customer about what the rate is and don't add features not requested to the final bill. This is still in dispute.

Lawrence B. 
Évaluation :
1

The business as a whole is the relationship provider with UHaul. The front counter lady was way less than helpful. I would never shop at Schultz. It was conveyed to me that she has no idea about anything UHaul. Only one person there knew anything what to do. I had to go chase down the one guy and find out the situation from him when everything that I needed was actually inside the store. Collectively their incompetence wasted another 20 minutes of my time when I should have been able to simply get moving pads and a key and be on my way. Instead I waited in line only to be told that counter lady had no clue what was going on and I needed to go find their one and only employee who deals with UHaul.

Felicia K. 
Évaluation :
3

The crank on the trailer barely worked.

john M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason E. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Stephanie T. 
Évaluation :
5

They were very accommodating to my needs and helpful. They were closed when I arrived but reopened to help me out. You don't find nice people like that around too much these days.

Wayne A. 
Évaluation :
5

Excellent service à la clientèle

Dan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly D. 
Évaluation :
4

Very helpful.

Phylis J. 
Évaluation :
5

I would have preferred to have an option for paper check in and check out. I was not completely comfortable with the on-line process for drop off.

Jason W. 
Non les évaluations ont été soumises pour cet établissement.

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