There was garbage in the cab under the passenger seat and the gas tank was not all the way full second time that happened to me at the same location I took the truck back completely full of gas I put $12,19 of gas in it I went 13 miles
Michael R.
Customer Reviews for Scott's Farm and Family
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Great service and outstanding value!
Joe H.Check-in process was a little delayed - we were not able to complete via our phones for some reason.
Tara S.Truck drives great. Vendor is very helpful.
Robert J.Truck was leaking in cabin and in box. Breaking distance was terrible. It was not maintained at all.
Anoop R.Excellent service à la clientèle.
Paul A.Stop trying to get over on people with a two day price when they only have it for a few hrs
Monica S.The experience was great
George C.Very friendly and helpful, have rented U-Hauls from here a few times, never disappointed!
William D.There is a leak on the passenger side of the Uhual truck I rented out. It rained during our move and about 3 inches of water soaked my items. Nothing was damaged luckily. But certainly an inconvenience.
Jessica F.The staff was very helpful, as was the call I received the night before I was scheduled to pick up my rental.
bob C.Never refer anyone to conduct business at this poor excuse for a professional service!.
ANDREW S.The inside of the 26' truck was dirty with spilled coffee and fries.
Kim W.I let them know the fuel level was on empty like the lady told me to from the pickup location and they told me the pickup location had to change it! So since I returned the truck on an 8th I got charged 48 dollars extra for fuel! I don't think it was necessary the locations fault jus a uhaul thing I'm not sure but I was very upset because I did not go over miles and returned the truck with more gas than I had to start and I got charged extra!
ZACHARY E.Nothing that I can think of for improving this experience. Awesome customer service, very helpful. Everything was ready and in great condition. I would only suggest that you do your paperwork online as it greatly reduces your wait time.
Charles W.All was great
CURTIS T.You need a better system about what's available. Shows available on website, then you call to reserve and it's not available.
LISA L.None!
JEFFREY M.We dropped the truck off after hours because my driver needed to get home. The lot had ample parking space so that it parking the truck would not create problems for the business.
Kevin F.Andrew is the best. Freezing tempatures and he went out and hooked up the trailer to my truck. Made sure. he went over everything about the trailer with me. As a recent widow, Andrew took care of me as if I were his own mother AND he is a NC State fan which made him over the top the BEST!
TRACY B.While the information is available online, it would be great if the personnel who handle the U-Haul rentals gave a brief word or two on how best to pack the trailers to avoid unwanted and dangerous body sway during transport. The distribution of weight is critically important and a safety item that could/should be addressed. Merci!
STEVEN B.After hours drop off
ROBERTBRIAN R.Very friendly and helpful!
ARTHUR V.Not a thing.
LAWRENCESHELDON T.Nice and helpful … whole experience was a pleasure.
Margaret B.Clean the trailer; mud all over the fenders and trash inside; obviously not washed or swept out.
John V.This truck is very old - only 1 step up to the cab, which means the step is very high. The driver side window does not seal so there is excessive wind noise when travelling down the road.
Mike C.Nice staff
Roscoe W.Great service, awesome staff! The store has the best animal products for pets and farms. Awesome outdoor clothing.
CHRISTOPHER B.THANK YOU
MAURICE S.Second time dropping off here. No issues at all.
Daniel K.Ok
EDWARD W.No issues here. Lot was easy to find and clean. Check in process was simple enough to follow. The area field manager Taylor was there doing something with the existing trucks on the lot, so was able to complete my check-in with him. Overall, very happy with the process, the equipment and locations.
Daniel K.Great!!
JOHN H.Très bien
HENRY L.Always a great experience at this location!
Joe W.Easy to rent and return,
EARL E.I did not receive the Check in Instructions. I knew where to drop off the trailer, but they were not aware that I had dropped it off since I had not checked in on my phone.
BRUCE K.Remove/discontinue the out of hours check in charge. If the vehicle is back and in the same condition as check out, there should not be a charge just to check it in, same as during open hours of operation.
Michael J.It wasn't made clear as to the procedure off drooping it off after we were finished with it. I could have been charged an extra $20 had I not called.
Stephen F.Scott's was FANTASTIC!
SUSAN B.They were OK. I walked in and gave him the key and she said OK. That was it.
Anthony F.There was garbage under the driver seat and the gas tank was NOT full and l filled the gas tank when l drop the truck off and did NOT receive credit for gas .........
Michael R.