Le client n'a pas laissé de commentaire.
JOSEPH C
Customer Reviews for Scotty Muffler
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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They aswome people!! Thanks for Bissness
angel mI rented a car trailer and they helped me load and secure my car very quickly.
Temple MThe worst experience ever... I reserved the truck for Saturday, the location was closed. Myself and another person were having so many difficulties with the check in on the mobile app. It took almost 40 minutes for the process. When I finally get checked in and get the keys, I get in the truck and start it up only to find there is only a 1/4 tank of gas. I had to got get gas to make it where I was going (now I am an hour behind ). The alignment on the truck was off and there was damage already on the truck. The app says to look at the pictures for damage before leaving but there were no pictures, so we took about 50 pics before leaving the site just protect myself. I have rented from Uhaul in the past and never had this many issues. Every time I have rented there was always a full tank of gas. I put gas in it and of course lost out on that because there was more in it when I dropped off than when I picked up. When I returned it I went through the process for drop off and it did not work, so I had to call Uhaul customer service to have them manually check it in so I didn't get charged for not returning it. NEVER AGAIN !!!! if this is the direction Uhaul is going then I will find another company to rent from.
Brandon FNothing everything was good and everyone was so nice and caring we need people like that every where
BARBARA WThe self drop off was easy and locating this facility was also easy.
Gregg RI SHOULD BE ABLE TO DROP THE TRAILER AT A DIFFERENT LOCATION. (15 MIN AWAY) WITHOUT A EXTRA 100 FEE
Abdiel EMy only problem was getting the key out of the ignition. I have always been pleased with the Service I receive here.
MARILYN AExcellent customer service. The U-Haul computer system was down nation wide. Agent processed the check-in manully without any delays.
John DNot really
Thomas CGreat experience Lake Alfred U-Haul did a good job
Alphonso CI was charged for todays and I only had it one day was running late for 130 minutes
CONSUELO SThe location is excellent
Jose SMrs. Diane is awesome! She went out of her way to make everything perfect for us.
MIKE GThey should hook up the trailer to the vehicle or at least assist. Clean the trailer. It had drink cans, trash and debris that I cleaned out myself.
David CThe truck had trash and broken wood pieces in the back. It also wasn't full of gas. Only 3/4
Destiny Fthank excellent service 10 stars
MANUEL RWas sent to this location because the first place U haul sent me even with reservations didn’t have a truck and refused to help me, the location at the Chevron on Havendale Blvd is terrible.
William LSigns or more direction on where to park would be great. We didn't block any bay doors or entrance but wasn't sure if it was an ok spot to park.
Terry JExcellent service will deal with again.
MARK WMy problem started long before arriving at the final pick up point. However specifically regarding this location I will say the Car Transport was in a very very tight location in a field with 3 foot high grass growing through the trailer. Overall dislocation I would not consider a horrible experience, but someone with average driving skills would not have been able to safely talk to, and retrieve the trailer out of the tight spot it was in. The fact that I had to wait 2 1/2 hours to successfully retrieve my car transport has led me away from U-Haul in the future. My original reservation was for 7 AM at another location but there was no equipment so I had to wait until this location opened at 9 AM, and was finally able to get a trailer at 9:30 AM
Elton MThey didn't have the size truck I wanted but I had reservations at a different location and I didn't know so I got the next size up and they saw check engine light on and offered the next size up no extra charge. Was polite explained policy etc. We returned the truck this a.m before anyone was in the office so idk if there's anything else that I need to have to do but they were great
VERONICA LNo improvement. Scotty Muffler in Lake Alfred is a GREAT location.
JEREMY DBienvenue,
LESLY JIt was good
Leland FEverything went great staff was super kind and helped hook the trailer up.
CAMRYN WJust keep it like it is.fast and friendly service.
JAMES AThe trailer jack stand broke and couldn't get it off the truck had to borrow a car jack from the facility to even get it off the truck. These trailers should be gone through more often than apparently they do.
James KI was charged way more than I should have been simply because we had to switch the vehicle we rented. The miles were never readjusted so I was charged 3 times as much as I was quoted. Then I was charged twice after it was all done.
HEATHER JPick up instructions need to be more specific. We had a hard time getting the key during off hours. The instructions had nothing to do with getting the key out of the lock box. Had to call 800 # to figure it out, they were very helpful though.
Scott WStop sending repeated requests for this review. This is the third and final time I am going to fill it out
Douglas HI made an 8 am reservation, but the place wasn't open, the uhaul person didn't arrive til 825, what's the point in making a reservation if the place wasn't open to serve my needs. If they are not open at 8am, then why is that choice given when making the reservation. Next time I will use a different location, or maybe even someone other than uhaul
Gemma AEric and Donna were most helpful and pleasant to worjk with. The personnel there helped us load the car and move luggage from truck to car. We would highly recommend their services to anyone.
ROBERT BFriendly customer service from Eric. Truck was ready to go when I came to pick up.
Loretta VThis experience with U haul was the best yet..
THEODORE W6x12 trailer awful heavy to lift to hitch.
raymond ctruck shook so back if you went over 40 miles and hour that my hands were numb after my 75 mile trip
Stephen BIt was a painful process to rent at this location. They could not get the order in as it was placed originally with U-Haul central after they called me and changed my location for pickup.
Edgar R