Le client n'a pas laissé de commentaire.
Melissa Genovese
Customer Reviews for Secure Storage Systems
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Middle seat look like there was dip or soda spilt , fuel wasn't topped off. Location god was not properly working. Didn't have any of the items I needed for moving, had to drive 35 miles away from the location I ordered from to get a truck.
Francis EdwardsThe agent was good and took care of my rental reservation.
juste kiI had to go to 3 different uhaul sites in order to get my truck that I rented. The times on uhaul site does not actually match the time the places were open.
Stanley ChandarlisEasy drop off
William MorrisEasy and fast
John RodriguezMy experience was wonderful. The UHaul representative (not sure of her name) was awesome- very friendly, helpful, and even hooked the trailer up to my Jeep. She was great!
KIMBERLIE NEATHERYThe wonderful ladies went all in to accommodate our last-minute moving needs.
STEVEN NATHANIEL BURGESSThe office lady was phenomenal and very helpful. The trailer did not have is running lights operable, but brake and signal lights worked well. I dealt with this location in the past - always very nice experience.
MARTIN PETRIKExcellent service à la clientèle
Cheyna KasparThere was only 1/4 tank of gas at the pick up time, had to stop and get gas before I could even get to the house to load. I returned it with more gas than it had when I picked it up. Other than that, I did not have any problems.
BRADLEY EVANSThey were awesome, very helpful, and very friendly, very professional. I would give them a A+ plus rating. Merci
DEBORAH BREWERUsed the app return as they were closed when returned, easy process
JOSHUA COPELANDFriendly and helpful service. Personnel attached the trailer and made all connections. She also went over the safety features and checked to be sure everything worked properly. Great service.
Charles SedgassBien
LARRY WOODThe one truck that I was getting was not on the lot . When I got there I was told my reservations had been moved to 3P.M no one every called me . I also was never told about the one way process and price.
KIMBERLY PAGEBridgite was very helpful and accommodating
Martin PetrikBridgette is awesome with customers!
JAY TERRYGreat customer service truck was new
EDWIN KINGSBURYGREAT customer service! Everything was clean and ran well. Would definitely recommend this place.
MICHAEL GAINQuit harrassing them when the owner says bring truck back by monday because they are closed on the weekends. Quit trying to charge them for the weekend
Vicki CHADWELLVery courteous and understanding and very friendly
Carlton WashingtonVery nice and helped us with rental units too
Michael YatesWere no there when told truck would be available for pickup. Told we could drop off truck in Kilgore, but not true. Mileage on truck was incorrect. Blamed district manager for all issues.
Marilou BarronYou have a lot problems going on. I made a reservation for a 6 x 12 trailer but they didn't have one. Then I had to drive to another location that had one and it took an hour to finish documentation. The location that was on the contract to return the unit wouldn't accept the trailer. He told me to take it to another Uhaul place down the road. So that was another 15 minute commute out of my way. The whole process was completely unsatisfactory. Not happy at all. Very unprofessional.
David Shubeck