Friendly and helpful staff member at this facility and the equipment is in good condition.James N.
Customer Reviews for Secureloc Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Hagerstown, MD 21740
(Next to Hub City Auto body)
Services dans cet établissement :
9h am à 1h pm / 2h pm à 3nbsp;h 30 pm
- SamediDe 9 h am à 12 h pm
Heures d'ouverture spéciales
- 12/9/2022: 11h30 am à 3h30 pm
- 12/24/2022 - 12/26/2022: Fermé
- 12/31/2022 - 1/2/2023: Fermé
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very professional and good customer serviceumu B.
Cassidy (or maybe Cassey) was excellent. None better in my opinion. Vehicle was ready, and then when I started to load, realized that I needed a bigger truck. I called on way back and she had everything switched and ready to go. Please provide her with at least a job well done.Todd T.
The Young Lady Was Efficient And PoliteJohn C.
Thank you for being so proactive toward the customer. I appreciate your friendly, kind customer service and wonderful follow through. I will certainly give you my business in the future.mark M.
Le client n'a pas laissé de commentaire.Jason E.
Friendly and helpfulAndrew C.
Le client n'a pas laissé de commentaire.Alexandra P.
The service was excellant. Cathy went above and beyond to exceed our expectations. The truck engine was very rough and seemed unsafe , even more so trying to maintain speed goi g downhill.NANCY A.
Wipe the vehicle down. It was very dusty.Dasha J.
Le client n'a pas laissé de commentaire.Martial W.
Le client n'a pas laissé de commentaire.Shawn S.
CS person was very helpful and polite!darren D.
Le client n'a pas laissé de commentaire.Angela A.
great serviceTom T.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Dale K.
Le client n'a pas laissé de commentaire.Brian F.
Le client n'a pas laissé de commentaire.George F.
Le client n'a pas laissé de commentaire.Paul M.
Everything went great. Quick check out and check in.John O.
Check in and check out were easy. The truck was great.David W.
Figured out what made box and ramp so slippery. Prior renter dripped engine coolant in box and ramp. Thank you Cassie for making the experience so easy. You are a rock star.Kathy G.
excellent service....good vanSUBRAMANRAO C.
Very friendly and helpful staff. We very much appreciated the help they provided.Jennifer B.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Kesra H.
Le client n'a pas laissé de commentaire.Cheryl R.
Le client n'a pas laissé de commentaire.Larry D.
Very nice staff. I'd definitely rent from them again.William W.
Excellent service.Siamak S.
Everyone was pleasant and knowledgeable about any questions I had.TELITA W.
Due to snow the assistant manager was covering one of the locations and she did an outstanding job at assisting me with my additional needs. Though she was acting as a regular employee you can tell that she had management experience and was a U-Haul representative at management level.Nicholas Q.
Le client n'a pas laissé de commentaire.LOGAN W.
Le client n'a pas laissé de commentaire.EDWARD S.
1st location in Martinsburg paid no attention to his scheduling log and had given my truck to someone else despite my calling the day before to make sure my truck was there. He had other customers I told him he should call to let know they had no truck either. I had to travel an additional 40 miles round trip if the dealer just would paid attention to his scheduling log I could have planned to go somewhere else to begin with it almost ruined my wedding as I was hauling items to the venue. The Hagerstown location was closed when I arrived which delayed us even more but I did give her a good review as she was very apologetic and truly was doing her best to help us. I would definitely recommend the Hagerstown location again.Gail C.
My first location wasn't available and it was switched. When I went to this location at 6:30 am to get my truck, it wasn't there. I had to pay a lot more money in mileage because the only other truck they could find me was in Hagerstown which is 45 minutes from my house. I am very dissatisfied in my overall experience using U-Haul.Stephanie F.
Le client n'a pas laissé de commentaire.JENNIFER C.
The woman who took care of my pick up rental was very very helpful and accommodating since I had to come from Frederick to get my truck which took me 30 minutes out of my way.YOLANDA R.
Staff went above and beyond to make sure we were safe and secure with our trailer hook-up.ROY H.
Le client n'a pas laissé de commentaire.Mark P.
I had issues with the self check in, but went inside and I was quickly on my way. It was faster and easier than the self check in.Sonya C.
Le client n'a pas laissé de commentaire.MATIAS Z.
Le client n'a pas laissé de commentaire.Jay S.
Make sure each vehicle is mechanically ready for the next customer. This was my most dangerous trip in a uhaul.Aaron M.
Wasn't lit. Very dark and not safe part of town. The furniture pads I ordered and paid for we're not in truck and when I called they said I needed to call a different number for customer service and I was never able to get through to get a refundKristine K.
Only problem was we had reserved the truck for a Frederick location. I confirmed with them the day before and fortunately they were able to find a truck in Hagerstown. They added an extra day and miles so that was good. If we had found this out the day of the move it would not have been good.Dargan G.
Difficult time finding a truck to rent after multiple visits to website. Had to get some of the supplies (box and bags) from a different location when you should stock at each location.Roger M.
Le client n'a pas laissé de commentaire.KRISTIN C.
Le client n'a pas laissé de commentaire.Jaye A.
Le client n'a pas laissé de commentaire.ARTHUR O.
Le client n'a pas laissé de commentaire.Carl M.
Le client n'a pas laissé de commentaire.Dasha J.
Le client n'a pas laissé de commentaire.TORKWASE G.
I thought the customer service at this location was exceptional. The main coordinating employee was unexpectedly out due to a medical emergency and the business owner and uhaul regional manager were incredibly accommodating while trying to make arrangements on the fly to get my reservation fulfilled. I would definitely recommend.Andrew S.
Le client n'a pas laissé de commentaire.LYNETTE K.
I arrived an hour past my appointment time and they had my truck ready to go. When i called they were very helpful, and i felt like my business mattered.Xavier Steven W.
Cassie that works up front is great.Kimberly Z.
Le client n'a pas laissé de commentaire.LAURENFRITZ D.
Dropped off after hoursRHONDA P.
Le client n'a pas laissé de commentaire.RACHELRAIN C.
Le client n'a pas laissé de commentaire.RICHARD N.
It was easy & quickMELANIE W.
Rep was very niceWILLIAM J.
Very welcoming and friendly staff. even met me outside when I pulled into the parking lot. Super helpful and explained everything.Lisa G.
Le client n'a pas laissé de commentaire.ALEXANDRA W.
Le client n'a pas laissé de commentaire.Emily H.
Le client n'a pas laissé de commentaire.CHRISTINA P.
Le client n'a pas laissé de commentaire.Christy C.
Le client n'a pas laissé de commentaire.CHARLES F.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!