Customer Reviews for Security Public Storage Ceres LLC
(U-Haul Neighborhood Dealer)

464 évaluations

3032 Dale Ct   Ceres, CA 95307

(209) 241-5297

Heures d’ouverture

  • Mon-Fri: 10:30 am - 5 pm
  • Sat: 10:30 am - 4 pm
  • Sun: 10:30 am - 3 pm

Services dans cet établissement :

Pour nous contacter

(209) 241-5297

3032 Dale Ct
Ceres, CA 95307

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 10:30 am - 5 pm
  • Sat: 10:30 am - 4 pm
  • Sun: 10:30 am - 3 pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

You are doing great, the young lady who processed the contract was very professional, knowledgeable, and friendly. I was 2 hours late from picking up the truck and she called me to confirm if I still need it. Thank you for a great service.

NASER R 
Évaluation :
4

I tried to return the trailer 15 minutes early and I was told I had to wait until my time to drop off the trailer. I have never had an issue before but the person working when I went to drop it off would not help me until my dropoff time.

PHILLIP H 
Évaluation :
5

Very Professional !!

GERALD P 
Évaluation :
4

The front-end girls are so very helpful n so friendly

TERRI M 
Évaluation :
5

Your stuff was amazing very helpful. They unloaded it for me pulled it off of my truck and put it away and I was on my way. Couldn't ask for more. I wish I could remember the young man that helped me so I could use them as a recommendation for you guys he was very.

DAVID C 
Évaluation :
5

The agent who helped us picking up the trailer deserves a RAISE! She was friendly, helpful, I cannot say enough good things about her. It's rare to get exceptional service these days, I will definitely return to this location!

DONNA B 
Évaluation :
5

My rep that help me was amazing and had great knowledge of the equipment. Merci

CEDRIC R 
Évaluation :
5

Great service, nice lady in the office

Vincent B 
Évaluation :
5

No improvement, the customer service from the girl that helped me was outstanding!

KEVIN L 
Évaluation :
5

This is the best place to rent Uhauls from. They welcome you like family. Always ready to help in any way. No pressure. Willing to give advice. Very friendly people.

DEVEATA P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terri M 
Évaluation :
5

This place has the most friendly and helpful people. They make you feel welcomed.

DEVEATA P 
Évaluation :
5

awesome customer service,very helpful & friendly.

JOSE C 
Évaluation :
5

Jamie was helpful and friendly.

SUSAN H 
Évaluation :
5

Ms. Jamie was an excellent support and she did helped me out with the rental.

PARMINDER M 
Évaluation :
5

Since moving I've used Public Storage in Ceres for everything! Every single person, ladies ♥️, helped me with all the transactions. I have and will continue to recommend this facility for U-Haul and self storage. Never a problem.  Christina T.

CHRISTINA T 
Évaluation :
5

Emily, was great. Excellent customer service and very knowledgeable and friendly. I would definitely recommend this location.

ULYSSES M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MINA B 
Évaluation :
1

We have been waiting for a call back from the people in charge. They did not have the size truck that we reserved so they gave us a bigger one that was supposed to be the same cost as the one we reserved but ten wanted to charge us for the bigger one. It's not our fault that they didn't have the one promised to us. No one ever called us back and instead of trying to call us you take money out of our bank without telling us or resolving the issue. Terrible customer service on many levels. We will use someone else in the future.

KAITLYN A 
Évaluation :
5

The girl that assisted me was super nice and helpful!

Heather S 
Évaluation :
3

Truck was old but functional.staff very helpful

SALAHEDDINE B 
Évaluation :
1

You should change your staff, they do not behave well at all and your trucks are also not in good condition. They give very low mileage. Your employee is not right Not good

NONAMEGIVEN V 
Évaluation :
5

Dale court in Ceres,CA is the best to rent from and even have storage available to rent .

Melissa B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE V 
Évaluation :
5

Excellent

JAIME S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BASILIA R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jess G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYREEF Y 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyreef Y 
Évaluation :
2

Truck was filthy and had tons of body damage and smelled horrible. This location had no care for the upkeep of the rental vehicles. I have used Uhaul many times and have always had a good experience. This was the worst experience I have had with the company. Would not recommend this location.

NICHOLAS F 
Évaluation :
5

Had very good service from Emily. She explained all the cost upfront and was very knowledgeable of her job.

Julie P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACQUELINE W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSA R 
Évaluation :
5

The staff and the trailer were awesome!

CHARLES D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel C 
Évaluation :
3

The 20 ft. truck was not at selected location: we were rerouted to different location, but still no truck. I called the customer service for that area, they sent me to the Ceres, CA location that set me up with a 26 ft. truck. All locations did not have enough furniture pads, so I bought more at harbor freight and home depot. Not happy about the price increase: due to renting a 26 ft. truck: but we got the job done. Turning in the truck in Grants Pass, OR went very well and no problems.

RONALD A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MOZAFAR H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD F 
Évaluation :
5

The equipment was maintained. Reserving through U-Haul was the only drawback. I had to register. Then the list started. Insurance? Yes. Dolly, blankets, stuffing foam, rags, on and on.... I finally abandoned the attempt and drove there. Even in the office there was computer delays. Once out the door, equipment was in good shape and curious people. Return was quickly handled too. The ONLY problem was dealing with computers.

RODERICK D 
Évaluation :
5

You guys are a big company, start talking to the state of CA to fix their roads.

GREGORY C 
Évaluation :
4

Cargo van not box truck had hay with smell of steer or cow mature all over back on matt and wheel wells. Hay all over and on door areas. They had washed the outside the inside was not clean, the stinch inside was terribile .

james v 
Évaluation :
1

Had gas level discrepancies twice.

JOSE G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD C 
Évaluation :
5

Great customer service!

Nathan C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EVAN T 
Évaluation :
4

Good service

CHRISTIAN C 
Évaluation :
5

Went 2 times for auto transport was helped by Emily one of the top performance service I have ever encountered. Thank you for the service and way of handling my business. Highly recommend and fully satisfied with the service.

Omar A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isaiah T 
Évaluation :
5

Very good service

PUSHPINDER S 
Évaluation :
1

I got charged 200 dollars for a 100 dollar day so I'm not gunna be using ur company again thank you for wasting my money

Lucas C 
Évaluation :
5

Great Customer Service 😊

Andrua R 
Évaluation :
4

The people were very friendly and helpful.

Renea T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Madhu B 
Évaluation :
5

Nothing services were AMAZING Andy was the best . Thank you so much !

Joselyn G 
Évaluation :
5

A trailer tow dolly just in case customer has to move trailer by hand

MAUNEL S 
Évaluation :
5

I am always very grateful for the Excellent Customer Service! They made my move not so stressful. Thank you! Security Public Storage Ceres, On Dale Court! May hearts!! and Hugs!!

Rebecca W 
Évaluation :
5

Emily went above and beyond a few weeks ago when I rented a storage facility from her. I came back today to rent a U-Haul from her and give her my business because she is a female leader with compassion and empathy. Merci.

Christina T 
Évaluation :
3

The u haul was filthy the employee was great she was absolutely awesome but U-Haul smelled like animal urine and was filthy trash was left in it

JENNIFER L 
Évaluation :
5

Customer Service is Great

Andrua R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBIN C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos g 
Évaluation :
5

Le client n'a pas laissé de commentaire.

audie p 
Évaluation :
5

Great customer service!

Carlos g 
Évaluation :
5

Well I guess it was my fault - I'm over 65 and it was a very difficult move with my adult daughter who is severely disabled. I neglected to read the fine print regarding $1,19 per mile. I live about 6 miles from U-haul; I moved 2 miles from old home to new house. So, t on the truck and figured about 20 miles to a gallon - then put $20 of unleaded gas in truck. The young lady was very nice & explained the $1,19 a mile. Then I was charged over $30 on top of the $20 of gas I put in. I lost the paper so maybe I missed something... Other than that it was a pleasant experience. Merci.

Elizabeth C 
Évaluation :
5

Everything was perfect.

Robert H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jesus A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raimond W 
Évaluation :
5

Bien

Victor F 
Évaluation :
5

My rental vehicle appeared to be at the end of its life cycle. Road Hard and put away wet. The Folks at Location were excellent

William K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa G 
Évaluation :
5

The in-house representative was helpful and made the process easy to rent.

John N 
Évaluation :
5

check windshield wiper fluid, check gas cap, gunk on windshield and customer left stuff in van thenk you nice van nice people

Simone H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALENTIN G 
Évaluation :
5

I was able to be served by your GREAT! Employee"$ And they helped me out and anything I needed they always found a way to make me satisfied. I just wanted to say THANKS  for satisfying me and my family needs.

scottie B 
Évaluation :
5

Great customer service from the two ladies during pick up and dropping off. Made everything smooth and easy !!

Alfredo L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ranjeet S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT O 
Évaluation :
3

I needed to use the bathroom but was not allowed and had to go outside.. not cool.

kennth O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rina S 
Évaluation :
5

Very good

Bikramjeet s 
Évaluation :
3

Le client n'a pas laissé de commentaire.

rosario a 
Évaluation :
2

Rental was covered in tree debris upon pick up, service upon return was poor as there was only one employee working, had to wait 20 minutes just for the lady to finish with another customer before she could check the rental return and give me confirmation that it was returned.

Amit C 
Évaluation :
4

Excellent customer service! Inviting and responsive.

Christine V 
Évaluation :
4

The online check in/out is a nightmare

KATHLEEN M 
Évaluation :
5

Great costumers service love this place

justine m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNNY X 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Olga S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John h 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isabel C 
Évaluation :
1

Customer service was horrible and childish. Equipment shouldn't have never left the location in the condition that it was in. Blad separated tire with wires showing. Could have been deadly experience if the tire had blown with towing a classic car.

RAMON M 
Évaluation :
5

The only downside was I couldn't use the trailer because of the trailer lighting on my truck was not working therefore was denied of taking the trailer off the premises due to that.

CHRISTIAN F 
Évaluation :
5

The guy in charge gave an excellent service.

Karla C 
Évaluation :
5

thank you quick in and out service!

LOUIE M 
Évaluation :
2

Le client n'a pas laissé de commentaire.

anthony s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jose N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUBEN C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monica D 
Non les évaluations ont été soumises pour cet établissement.
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