Fantastic customer service! Above and beyondLESLYEMICHELLE L.
Customer Reviews for Security Public Storage Herndon
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.YUSUF A.
Fix the app so it's more reliable AND a way to check vehicles back in after hours if the app doesn't work.Todd W.
My reservation was for 9am. As I arrive and go through the steps to get my truck, the mobile process (which supposedly is supposed to be entirely mobile) told me I had to get the keys from the front desk. I go to the entrance, and there's another customer just standing outside, waiting. Despite the â€œhoursâ€ being opening 9am, NO ONE was at the location. I had to call the regional number and they had to have the regional manager come to the location, half an hour after my reservation time. Completely messed up my itinerary as I had scheduled pick up/drop off of items I could not do without the truck. Why would a location have 9am opening hours if no one is gonna show up until 930??Christian E.
This small-volume UHaul location outside DC is worlds better than locations in Takoma Park and Kensington, MD. Energetic, service-oriented staff. Clean facility. Newer vehicles in excellent shape.CONOR O.
Le client n'a pas laissé de commentaire.Richard F.