Évaluations des clients Security Public Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Security Public Storage

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Penny K. le

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Le client n'a pas laissé de commentaire.

Jesus E. le

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Le client n'a pas laissé de commentaire.

Christopher I. le

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Guys up front were on point, very helpful

Sydney E. le

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The quality of help, care, and information from this location were exceptional. However, I can't believe how poor of a job Uhaul and the Uhaul website did at providing me with accurate info about this site in particular, I have a particular distaste for Uhaul itself and no longer trust the info on their website, in the future will be calling and asking a multitude of questions in advance. When I made the reservation the Uhaul website stated that there were after hours drop offs, when i got to the site I found out that the last drop was at 3:30 PM, and I picked the Uhaul up at 1:30, not enough time obviously - and apparently after hours drop offs were only for people renting an actual storage unit at Security Public Storage, which I was not so this was unhelpful to me. She gave me a number I could call if we wouldn't make it back in time for drop off, that Uhaul could point me to another drop off location. Upon calling the Uhaul number (which no one answered my first 4 calls), the man on the phone said because they had drop "after hour drop offs" (which for the record aren't open to the public), there was nothing he could do and I had to drop it at that location. He also said I could drop it off in the morning before work because they open at 7AM (according to Uhauls unupdated info) they open at 9AM. So this was also innaccurate and unhelpful. The only thing that totally saved our ass, was the kind woman at the front desk. I wish I got her name, but she said although drop offs are supposed to happen at 3:30 she would wait until 4:00 PM if we could make it by then. Well, by some miracle, we made it from Azusa to Sierra Madre, unloaded my furniture, and got back within 40 minutes. Honestly didn't think that was humanly possible, and got back right at 4:00PM. All this to say, this all could have been avoided if Uhaul had mroe updated info on their site, we would have made a different reservation obviously. I learned from this whole experience call and ask questions in advance because you can't trust that Uhaul's info is accurate. Thank you Security Public Storage fo rdoing everything in your power to help!

Eileen R. le

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Le client n'a pas laissé de commentaire.

Monica G. le

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Great customer service

Raia Junice T. le

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Le client n'a pas laissé de commentaire.

Yu L. le

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Le client n'a pas laissé de commentaire.

Cindy G. le

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Le client n'a pas laissé de commentaire.

William C. le

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Stopped by their office the day before scheduled pick up and the woman confirmed they have my rental truck on site and ready. The reservation was for 9 am the time they open. I was leaving at 9:30 am to go pick up the truck when I received a phone from their office asking where I was; I replied I was on my way which is less than a mile and that I stopped by the day before to confirm reservation. He says "Ok, I won't cancel it". They act like they're doing me a favor. I communicated clearly as possible by stopping by in person, and giving credit card info to be charged, but they say they almost cancelled the reservation? People working in this office are of large girth and lots of ink. IQ level does not appear very high. Might wanna try another place. But, they do have cheap boxes and supplies there.

Armando G. le

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Le client n'a pas laissé de commentaire.

Anthony C. le

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Le client n'a pas laissé de commentaire.

Javier C. le

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Le client n'a pas laissé de commentaire.

Miranda M. le

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Only vehicle entrance was a locked gate. No place to park the truck to go into office, other than handicap spots out front. Staff member was busy but helpful.

Irene M. le

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This experience was great and the 2 men were pleasant.

jody R. le

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I showed up for my reservation at 10:00, the employee was 10 minutes late to open

Gary M. le

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Fast easy puck up and drop off. Great service. Thanks!

LEE M. le

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The van was pretty new and was in excellent condition.

Dan D. le

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Le client n'a pas laissé de commentaire.

Christopher G. le

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Le client n'a pas laissé de commentaire.

kendra L. le

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Le client n'a pas laissé de commentaire.

William M. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Very friendly people at the location definitely have my business from now on!

Juli S. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Le client n'a pas laissé de commentaire.

ANDREW P. le

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i enjoyed the back up camera upgrade ??

angeles B. le

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Le client n'a pas laissé de commentaire.

Cornelis V. le

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The service agent was eating food during the entire check in process. Obviously the food was more important to him than the rental business.

Mark S. le

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They were very nice and did everything possible to help me. I would definitely use them again.

Christopher K. le

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Le client n'a pas laissé de commentaire.

Judy B. le

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Le client n'a pas laissé de commentaire.

rudy S. le

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Le client n'a pas laissé de commentaire.