Le client n'a pas laissé de commentaire.
Hector M.
Customer Reviews for Security Public Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I originally scheduled to pick up a truck near my house. it was canceled and I was made to drive 34 miles out of the way to pick up a truck. it was a HUGE problem!!!! I'm very upset and want my money back. never will I rent from UHAUL again.
Andres L.Everything went perfect!
ROB C.They gave me excellent customer service and was very helpful I'm finding out the better price for me ion making my trip easy and the U-Haul they rent it out to meet with in perfect condition not to worry about if we weren't going to make it or not thank you
LUZ MARIA F.A/C not getting cold 😞
Ernesto J.Excellent service à la clientèle
Tobiss M.Nothing the attendants were very very courteous and well explicatory
Elvira A.Not lie to the customer about how much gas the truck has when picking up the truck and forcing the customer to pay for extra gas when the truck was brought back with more gas than it originally had.
Joseph G.The service was excellent
Salvador Y.Your app is not working right
william P.Bernie was such a great help, over and above customer service. The other office staff member was also very kind and helpful
Shanelle G.Equipment was ready and clean as expected. Service technician was very helpful and informative.
leon C.I had a wonderful time picking up and dropping off the Uhaul truck. This was my 5th time in my 30 year old life using uhaul and this has been the best customer experience so far from the storage facility. Fantastic job!!
Eduardo T.The self checkout and checking in process was beyond inconvenient and took too much time compared when an actual person does it.
Ariel R.During the COVID-19 pandemic, give more updated instructions in advance on how the drop off process will go. But overall it was a great place and I loved renting from this location!
CHARLES C.I had trouble with the with the mobile check in process but Yoanna (hope I am spelling that right) was extremely helpful in sorting things out and getting me on my way. Merci.
Kenneth P.I didn't like the check in online .. horrible plus after that my credit card información was stolen.
Wilfredo R.You did a great job
Nicholas T.The new girl was so cute.. and very helpful and so was her co worker.. they are funny and a people person . The Rock!!! Need more of them around ..
Wilbert J.No improvements are needed. You provide excellent services and are very helpful, professional, and courteous. Thank You!!!!!
carrie E.Thank you very much you made it fast and easy !
DANNY P.Really great experience! Everything was great.
sunil N.100 percent satisfied
Dean Q.Really fast in and out!
Steve M.Did not like being forced to pay 4 day rental with no other option of less days.
ROBERTO G.It would have been nice to have a designated parking space while using the vehicle.
Benjamin G.Did not get a dolly and I had to rent a dolly so that I can move my stuff very upset I just hope that for my next rental you guys do me better Thanks
Juan M.bad customer service
Abraham D.Everything was great no complaints.
Gabriel R.This store did not have the necessary equipment. Male staff was friendly and attempted to provide assistance. Female staff was not friendly at all.
Kenya R.Great customer service, in and out!
RICARDO C.I returned with more gas that I got it with
Carlos O.We arrived at this location minutes after their closing time with a trailer from out of state. We ran into Joseph, an employee of this location as he was leaving, who asked us what we needed. After a brief explanation, Joseph asked us to wait while he went to get a key to allow us in to the location. Short while later, Joseph returned as promised and allowed us to return our trailer and in doing so saving us much grief and stress. Joseph went way and above for customer service and I would absolutely return to this location.
George R.I looked online to see what time I was suppose to drop off the truck but the email said nothing. I was late for my dropoff because of this. please in the email sent send the pick up drop off location and any inormation like late fees, or cancels and the time to be picked up and droped of
David E.I would never recommend UHAUL after my experience with them. They cost me extra money and time and could not keep their promises. I will never use UHAUL again.
Hanna S.They guy was very helpful and gave me paperwork on everything
Monica G.Truck was sub standard, dirty, needed maintenance and left me with a very nerve racking six hour drive. I am waiting and quite frankly waiting for some sort of reimbursement.
Michael R.Joe, the manager, is excellent at his job! My wife and i have alway had a good experience when needing the services of this location. Je la recommande fortement.
Dennis M.Customer service at this location was Great! They made it real easy to extend my rental over the phone and online. I will be renting a UHAUL for all of my big projects... Thanks for being so cost friendly & convenient.
LISA F.be sure the uhaul customer service calls or emails to let customer know if the truck they rented is NOT going to be at location. Very discouraging
CINDY E.Customer service was amazing! I called to change my order on the phone and the rep was great got everything done in record time! and was professional and courteous. Much appreciated
JASSIEL T.NO IMPROVEMENT NEEDED. A++
ROBERT S.Excellent service à la clientèle
jessica T.Nice people to work with
luis S.Best place ever to rent a truck!
john M.I have a storage bin there. They were very friendly and helpful. They made sure my move back to CA was a good one.
TINA Y.I don't see any need for improvement at this uhaul location. The gentleman that helped me was a professional and answered any questions that I had about the use of the truck and equipment that I rented. Thank you for giving me great service.
JESUS R.