Évaluations des clients Self Serve Lumber Co

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Self Serve Lumber Co

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Larry B. le

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Le client n'a pas laissé de commentaire.

William V. le

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Le client n'a pas laissé de commentaire.

Jeff S. le

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do a walk around, i took video just in case. I was charged an extra 20.00 for some reason. i only used the truck for 4 hours. please let me know.

Linda G. le

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Le client n'a pas laissé de commentaire.

Chris C. le

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We were told that because we were late getting it back which we did not know until Friday because when we picked it up we were told it was a two-day rental so that would have made it we had until Friday it's 6:30 to return it when really we only had until Thursday at 6:30 to return it that there would only be an extra $20 charge and we could keep it until Saturday as long as it was back by 4 when it was returned we were told we were only getting $0.67 back when really we should have been getting $40 back we are very not pleased with us at all I will probably not recommend this to anybody if I ever have to do this again I will definitely make sure it's cleared and probably recorded because we feel that we were misinformed and charged too much we also believe that there is miscommunication between the actual U-Haul people and the different drop-off and pick-up places there needs to be better communication on what is going on if we would have known that we had to have it back by Friday at 6 or even Thursday at 6 it would have been back but we were told a two-day rental for what we paid after the fact we found out different and was overly charged

kathy H. le

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Le client n'a pas laissé de commentaire.

Daniel R. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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nothing these folks nailed it

Steven H. le

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The truck we rented had a back low/flat tire that luckily made it to our destination, also we wanted to add on miles just in case they were needed and instead the clerk added another full day doubling the price of the rental because it was too complicated for him to figure out how to add the mileage. Maybe they need some more training on u-haul services there? And I am contacting u-haul as soon as i finish writing this to hopefully get the money refunded that I was overcharged :(

Suzanne C. le

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Le client n'a pas laissé de commentaire.

Ronald G. le

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Had to repeat everything we did preregistering on line at the pickup location delaying pickup process

ROBERT L. le

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Well designed utility trailer

Arthur M. le

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This place was great. Even though she was very busy she made me feel I was a very important customer.

Dylan S. le

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Le client n'a pas laissé de commentaire.

Vincent L. le

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everything was fine, no issues. Friendly person waited on us, good experience, will use this location again.

Jon H. le

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Le client n'a pas laissé de commentaire.

Donald T. le

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Le client n'a pas laissé de commentaire.

Frederick E. le

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Well it would have better if the tow dolly was equip with an manual or electric winch? Especially if the vehicle you are towing does not start? Thank you!

Larryvincent B. le

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Friendly prompt service

Gregory W. le

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Le client n'a pas laissé de commentaire.

Brandon F. le

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I was unfairly charged for a 1/4 tank of gas after only traveling 14 miles. That must mean the trucks are only capable of going 56 miles on a full tank of gas?, what a rip off. It was advertised as 19.99 a day , I payed over 70 dollars

Brigitte L. le

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Le client n'a pas laissé de commentaire.

Dan R. le

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Le client n'a pas laissé de commentaire.

dylan schember S. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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Need to have more than 1 store employee. Did the prepay and pre-checkout prior. Still spent a 1/2 hour getting the enclosed trailer. Lot of customers coming in, informed employee to take care of those coming in.

BRUCE C. le

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The trailer was clean and fully functional, however, tire maintenance/replacement should be relooked at. Knowing that your trailers are tracked by your computerized tracking system mileage can be recorded and tires replaced based on the trailer mileage. Your road side assistance is exceptional.

Robert S. le

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Great service!!

carl D. le

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Excellent vehicle, excellent logistics of pick up and drop off. I'd highly recommend your business to friends needing a rental truck.

Gail G. le

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Le client n'a pas laissé de commentaire.

Sean H. le

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N/A

Gary E. le

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Better tie down points the loops on the floor were useless