Évaluations des clients Self Storage USA
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Self Storage USA
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detries c. le
Very clean and organized unit but the price was very expensive..Sale man act like he did not care or try to find something the would work in my budget.
Michael M. le
Hello Its was Awesome Service from the Beginning To the end and will use them Again Michael Millner Of Fort Myers FL
Dionne V. le
Jose was great. He was helpful and knowledgeable regarding products and area business.
Charlie R. le
Very happy & renting again today
Patrisa C. le
nothing it was a great and easy transition
Madelyn K. le
Service agent was very nice.
davion D. le
Jackie was great .
Belal J. le
Jackie was great, Thank you for all your help.
Simone H. le
convenience location major intersection such a 441 commute to work from many direction and secure access too check in valuables being that i was under the assumption that i reside in a hotel
Simone H. le
The unit is great selection with detail information of the building from the staff. Enjoy the check-in. My stuff feel safe in the unit I have selected. Thanks self storage for the great experience.
Kevin E. le
No need to improve. Customer service was excellent
Vincent F. le
Mia was wonderfully energetic, an absolute delight.
William R. le
The check in on the phone was a disaster.the only reason I rated this above average was the attendant who redid my contract. If I rent again I will only do it without the phone check in.
JOHN C. le
Great facility the best that I’ve seen and I would use you guys if you had a place in Boca great job
ANTHONY R. le
Ms, MIA and JACKY, thank you very much for your excelent service.
valesca P. le
Awesome experience!
ERIC S. le
Mia was always very helpful!
JASMINE J. le
Needs new management.
THomas Z. le
Mia did a great job. Fast and efficient with a great personality..
robert M. le
I ordered a 10’ truck and asked specifically if it had a ramp. They said yes. I had to move a piano. I own a pick up truck and would have used that but rented the truck for the ramp. So I spent $50. Had to pay for mileage and refill gas. For nothing. Thank UHaul!
JAMES J. le
Mia (in the office, “Is Great”). Gave my notice well in advance. Ending date ( and was out) 11/30. You charged my account for December !?!? Not happy at all with that ! Just moved into a new house.
jan B. le
By the time you add up this fee and that fee and let's not forget the other fees, what started out as $19.99 a day turned into almost $200. Too expensive. On the other hand Mia, the MGM was excellent, professinal and a real sweetheart.
Eric I. le
Jackie made this my best u-haul experience ever - she was extremely helpful, friendly and polite. However the way uhaul charges was very irritating - stop advertising $19.99 because it really costs way more than that. Come up with a true composite daily rate - I would much rather pay a flat rate of $30, $40 or maybe even $50 than to be nickel and dimes not knowing what my final charge will be until the vehicle is returned. I hate these deceptive marketing practices. Even though Jackie was great as was the vehicle, I'd probably look for some other company with a realistic flat rate next time rather than feeling like being deceived.
Victor J. le
I sent a email to the owner and told him that I had put more gas in the truck than when I got it. No credit for it, I sent 2 emails and finally got a response. Unprofessional and bad customer service. Pick a different store to go to.
Matthew S. le
Make sure the people checking the trucks in sit in the drivers seat to check the gas gauge. I was charged for gas when I put more in than I was supposed to. Will never rent from uhaul again
joseph S. le
The lady at the front desk was a little loud and to high strong towards my purchase. Wouldn’t let me talk, Always spoke over me. Was yelling at her co worker while I was there. Not a very good manager!!!
CURTIS S. le
Great staff at this location