Customer Reviews for Self Storage USA
(Concessionnaire U-Haul dans le voisinage)

362 évaluations

1950 Banks Rd   Margate, FL 33063

(954) 974-1332

Location Hours

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 4h pm
  • Dim : 10h am à 4h pm

Services dans cet établissement :

Pour nous contacter

(954) 974-1332

1950 Banks Rd
Margate, FL 33063

Services dans cet établissement :

Location Hours

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 4h pm
  • Dim : 10h am à 4h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA K. 
Évaluation :
5

Maria was great! Very professional & knowledgeable about the entire process. She went above and beyond with her customer service! Best U-haul experience ever!

Joseph J. 
Évaluation :
5

We were treated with kindness, efficiency and swiftness. I could not have been happier. The person who attended us was very courteous and pleasant.

JAIME S. 
Évaluation :
5

Bien

HONG LOAN D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IWONA G. 
Évaluation :
5

Maria is the best, she was always super friendly and helpful

JOSHUA T.  |  Expérience générale 
Évaluation :
5

Excelente la señorita que nos atendio

Nelly R. 
Évaluation :
5

Great service and experience!

GREGG R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURA M. 
Évaluation :
5

I was completely satisfied with my stay at your facility. Your manager, Maria, is a gem. Not only was she attentive and responded immediately to the few questions that I had, but her warm demeanor made the stay that much more enjoyable. Merci.

William "Larry" R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLENN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danett M.  |  Expérience générale 
Évaluation :
5

Excellent service provided by Maria. I will definately do business again on this location.

Gregg R. 
Évaluation :
5

Excellent customer service! Very happy about the experience.

Gregg R. 
Évaluation :
5

Excellent experience.

Angel D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad B. 
Évaluation :
5

Great customer service, friendly, and offered supreme service above and beyond my expectations.

RICARDO S. 
Évaluation :
5

I highly recommend this facility. The staff is pleasant, friendly, knowledgeable and helpful. Merci.

Gloria G.  |  Expérience générale 
Évaluation :
5

First time I used your service, I will recommend them to my friends. Friendly atmosphere, and excellent customer service by the attendant.

CELESTINE W. 
Évaluation :
5

Great experience.! Roll Tide

Ricardo S. 
Évaluation :
5

Great customer service!!! The staff was always accessible, super friendly, and helpful. The units were well lit, clean, and easy to access. I definitely recommend

ANDREA A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hien H. 
Évaluation :
5

The Agent was extremely professional and a delight to talk to. We are living in difficult times now, so the agent made the process very easy. Thank you for your kind service and the many options you gave me.

ERIC F. 
Évaluation :
5

Facility was VERY clean and well maintained. Well lit. Office staff were extremely friendly and helpful.

Craig N.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

LAKEISHA A. 
Évaluation :
5

Everything was good.

YAMILA R. 
Évaluation :
5

Excellent experience. Maria was very professional and very helpful. I would rent there again because of her.

Keith K. 
Évaluation :
5

With covid I was nervous about renting a truck but this location was super clean and the truck was spotless. I felt safe and the staff were super friendly and helpful

Melissa S. 
Évaluation :
5

nothing! everything was perfect!! the gal at the desk was superb!!! give her a raise!!!!!!!!!!!!!!

Daniel S. 
Évaluation :
5

Absolute best customer service I have ever received when renting a uhual

Robert H. 
Évaluation :
5

Service rep very courteous , and professional

Ralph H. 
Évaluation :
5

Pros- great customer service, helped me save a bit of noney Please clean vehicles before renting.

Simone S. 
Évaluation :
2

I rented a 26' truck for a 1 200 mile trip 2 weeks in advance of my move and was told the truck would be a newer truck with very low mileage because older trucks with high mileage are used for around town rental. I went to get the truck on my scheduled pick up date and the trucked looked older and beat up with scratches and dents on it so I get in and it has 172,000+ Miles on it. I mentioned to the clerk that this was not a newer truck and that it has a lot of miles on it and she told me not to worry that it is a newer truck and that is low mileage. So I take the truck and and start on my trip and the truck starts shaking at 62mph and the mirrors were loose and shaking. I thought the truck was falling apart. It also was burning oil because I had to add oil twice when I was fueling the truck. It was the worst experience I have ever had.

Tom F. 
Évaluation :
5

Don't change nothing

Jean Marie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jermaine F. 
Évaluation :
5

The Bank location was great, she very help full. But the other location at johnson road was not very help full. But i still will use you when i need you.

Roy J. 
Évaluation :
5

The service was super fast and super friendly.

Robert S. 
Évaluation :
5

Excellent experience. Staff is very polite and friendly. Fantastic experience overall.

Carlos P. 
Évaluation :
5

Everything went smooth. I had a channge in my pick-up date for the truck because of bad weather; this did not effect anything they had no problem moving the date for the next day. The peaple were very nice and curtious. They made me feel like we could get it done no matter what. I needed that in these stressful times of moving, especialy with the pandemic.

Jerry J. 
Évaluation :
5

Maria and Jackie were awesome to deal with, Maria was very friendly upon check in She was patient and very kind. Jackie also was very friendly on the phone after checkout when I had a question. I would definitely recommend this location !!

Kelly R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LESAN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew F. 
Évaluation :
5

Staff was very friendly and helpful!

PAUL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matt B. 
Évaluation :
5

Computer at location had problems. My pre-registration info I had entered the day before couldn't be read. My driver's license couldn't be photographed and put into the computer until the lady attempted it about ten times. But, the lady was extremely nice and when I finally got out of the office and on the road, the vehicle worked perfectly for my purpose.

PHILIP S. 
Évaluation :
5

Nothing. The entire experience was very professional and the person that attended me was very knowledgeable and helpful.

JOSE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Z. 
Évaluation :
5

No complaints, I had a great experience at this location. Very friendly customer service.

ERNESTO F. 
Évaluation :
5

The Maria is amazing and very helpful

Nawaz K. 
Évaluation :
5

The was great, efficient and professional! I basically completed the transaction online, and picked up the cargo van once there. Oh, and I still want your plant at the entrance door! Keep up the good work!

Eric F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph P. 
Évaluation :
5

nice lady

ROHAN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH D. 
Évaluation :
5

Maria is a true professional and very customer focused.

ROBERT L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Xavier G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jared H. 
Évaluation :
5

The in store service is amazing. But the online app customer service is terrible. Needs a lot of improvement

Mariceli J. 
Évaluation :
5

The two ladies were great. Covered everything.

Robert B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victoria K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

latonya B. 
Évaluation :
5

This location was one of the best U-Haul experiences that I ever have the staff took kindness to a new level

Darryl S. 
Évaluation :
5

Just keep up the Friendly atmosphere .u guys were great. I just love your friendly attitudesEverything was nice and clean and the Customer service were so friendly.see y'all n January...

MARY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Janet J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany H. 
Évaluation :
5

The person who took care of me was Jose really nice guy worked everything really promptly no issues no problems I will be renting your trucks and vans more often thank you

Edward G. 
Évaluation :
5

??

John J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ISARIPZA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniela L. 
Évaluation :
5

A wonderful location and the people are amazing.

Jennifer M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cristina E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kasey G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

etienne D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David F. 
Évaluation :
4

Service the vehicles properly, so a driver say have peace of mind while driving. Not knowing if the sounds from the vehicle is to be of concern.

Charmaine M. 
Évaluation :
1

Very clean and organized unit but the price was very expensive..Sale man act like he did not care or try to find something the would work in my budget.

detries c.  |  Réservation 
Évaluation :
5

Hello Its was Awesome Service from the Beginning To the end and will use them Again Michael Millner Of Fort Myers FL

Michael M. 
Évaluation :
5

Jose was great. He was helpful and knowledgeable regarding products and area business.

Dionne V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ernesto R. 
Évaluation :
5

Very happy & renting again today

Charlie R. 
Évaluation :
5

nothing it was a great and easy transition

Patrisa C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jernestine J. 
Évaluation :
5

Service agent was very nice.

Madelyn K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa S. 
Évaluation :
5

Jackie was great .

davion D. 
Évaluation :
5

Jackie was great, Thank you for all your help.

Belal J. 
Évaluation :
5

convenience location major intersection such a 441 commute to work from many direction and secure access too check in valuables being that i was under the assumption that i reside in a hotel

Simone H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shaina B. 
Évaluation :
5

The unit is great selection with detail information of the building from the staff. Enjoy the check-in. My stuff feel safe in the unit I have selected. Thanks self storage for the great experience.

Simone H.  |  Réservation 
Évaluation :
5

No need to improve. Customer service was excellent

Kevin E. 
Évaluation :
5

Mia was wonderfully energetic, an absolute delight.

Vincent F.  |  Réservation 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alex C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly N. 
Évaluation :
4

The check in on the phone was a disaster.the only reason I rated this above average was the attendant who redid my contract. If I rent again I will only do it without the phone check in.

William R. 
Évaluation :
5

Great facility the best that I’ve seen and I would use you guys if you had a place in Boca great job

JOHN C.  |  Expérience générale 
Évaluation :
5

Ms, MIA and JACKY, thank you very much for your excelent service.

ANTHONY R.  |  Expérience générale 
Évaluation :
5

Awesome experience!

valesca P. 
Évaluation :
5

Mia was always very helpful!

ERIC S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer K. 
Évaluation :
2

Needs new management.

JASMINE J.  |  Expérience générale 
Évaluation :
5

Mia did a great job. Fast and efficient with a great personality..

THomas Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jernestine J. 
Évaluation :
1

I ordered a 10' truck and asked specifically if it had a ramp. They said yes. I had to move a piano. I own a pick up truck and would have used that but rented the truck for the ramp. So I spent 50 $. Had to pay for mileage and refill gas. For nothing. Thank UHaul!

robert M. 
Évaluation :
4

Mia (in the office, "Is Great"). Gave my notice well in advance. Ending date ( and was out) 11/30. You charged my account for December !?!? Not happy at all with that ! Just moved into a new house.

JAMES J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline B. 
Évaluation :
5

By the time you add up this fee and that fee and let's not forget the other fees, what started out as 19,99 $ a day turned into almost 200 $. Too expensive. On the other hand Mia, the MGM was excellent, professinal and a real sweetheart.

jan B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

john F. 
Évaluation :
5

Jackie made this my best u-haul experience ever - she was extremely helpful, friendly and polite. However the way uhaul charges was very irritating - stop advertising 19,99 $ because it really costs way more than that. Come up with a true composite daily rate - I would much rather pay a flat rate of 30 $40 $or maybe even 50 $than to be nickel and dimes not knowing what my final charge will be until the vehicle is returned. I hate these deceptive marketing practices. Even though Jackie was great as was the vehicle, I'd probably look for some other company with a realistic flat rate next time rather than feeling like being deceived.

Eric I. 
Évaluation :
1

I sent a email to the owner and told him that I had put more gas in the truck than when I got it. No credit for it, I sent 2 emails and finally got a response. Unprofessional and bad customer service. Pick a different store to go to.

Victor J. 
Non reviews have been submitted for this location.

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