Customer Reviews for Self Storage USA
(Concessionnaire U-Haul dans le voisinage)

452 évaluations

1950 Banks Rd   Margate, FL 33063

(954) 974-1332

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 4h pm
  • Dim : 10h am à 4h pm
Heures d'ouverture spéciales
  • 5/30/2022: Fermé
  • 7/4/2022: Fermé
  • 11/24/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(954) 974-1332

1950 Banks Rd
Margate, FL 33063

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 4h pm
  • Dim : 10h am à 4h pm
Heures d'ouverture spéciales
  • 5/30/2022: Fermé
  • 7/4/2022: Fermé
  • 11/24/2022: Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Maria is a wonderful person, always helpful. Highly recommend this place for U-Haul and storage needs!

Graciela A. 
Évaluation :
5

Awesome customer service

Kenneth A. 
Évaluation :
5

Excellent service. Thank you!

Joong K. 
Évaluation :
5

Great location 👍👍

Paul M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle C. 
Évaluation :
5

Marie was the best no one could be more helpful then her

GEORGE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lucas G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD H. 
Évaluation :
5

Amazing experience Thank you so much Jackie!

RaymondJoseph S. 
Évaluation :
5

Guest experience was excellent! Truck was ready, parked immediately in front of the rental office and staff reviewed all aspects of the vehicle condition with me after paperwork was completed. This level of hospitality is normally associated with high-end retail, not the storage/truck rental business. Great job!

Jeff G. 
Évaluation :
5

Ever since I went to this location. It is by far my favorite.

Jennifer O. 
Évaluation :
5

Excellent service. Staff very knowledgeable and helpful. Keep doing what you're doing.

RONALD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jibril M. 
Évaluation :
5

Young lady was very knowledgeable

Roberto S. 
Évaluation :
5

We have used storage facilities in the past and Self Storage USA is by far the best. The facility is spotless, there is always carts available and a lady can feel safe going to her unit. Also the layout is simple, not a crazy maze that you can get lost in. Maria in the office is amazing and loaded with information for all your needs.

LINDA S.  |  Expérience générale 
Évaluation :
5

Excellent service thank you

ANTONIO C.  |  Expérience générale 
Évaluation :
1

Car was dirty and smelly, they charged me a bunch of extra fees.

Eduardo B. 
Évaluation :
5

Great service thank you

ANTONIO C. 
Évaluation :
5

Maria was very nice, knowledgeable, and patient. I can't think of anything that could have been better.

Barbara S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick M. 
Évaluation :
5

Everything was excellent over and beyond. It was a pleasure working with Maria, she was and awesome person especially doing my stressful moments. Thanks

PAULA T. 
Évaluation :
5

Friendly and accommodating people at this location. Best experience I have ever had with a UHual establishment. Merci.

Tracy W. 
Évaluation :
5

What amazing customer service! Maria was an absolute JOY! Moving is always a stress, but she made this part such a good experience even before I arrives at the location, she was kind enough to let me know a piece of equipment we ordered was not available so we would be prepared. When we did get to the location she was just as helpful & kind. I appreciate that so much! Thank you Maria! The next day I had the pleasure of speaking with Jackie who was just as kind & sweet on the phone. In these days & times, to come across such great customer service & genuine kindness is rare..unfortunately. I will be sure to rent from this location in the future & will be sure to recommend them too!

GAIL T. 
Évaluation :
5

The Experience was excellent. Ms. Stutz handled the entire event in a fast, professional manner 5 Stars out of 5 Stars.

DOUGLAS S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JORGE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VANESSA L. 
Évaluation :
5

Rates are getting far too expensive. I started out what should've been $80 -$90 something dollars a month when I signed the contract quickly became $150 within six months. It was too much especially during these times. My rate was changed twice within a short period of time that I had the storage unit.

Monique S.  |  Expérience générale 
Évaluation :
5

Stuff was very helpful and attentive. Communication was excellent.

Luis Henrique S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT W.  |  Expérience générale 
Évaluation :
5

Excellent customer service

LISA Y. 
Évaluation :
5

Everything was perfect, in fact the unit was cleaner than my own garage! My only complaint is the rent kept rising which made it difficult to my budget. If I use the facility in the future I think it would be a benefit to have an option for a committed rent for a year with no changes. The final 40 increase was the reason I vacated. I loved working with Maria, she was very friendly and understanding when I fussed about the rising prices almost every 3 months!

Gayle P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vanessa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M.  |  Expérience générale 
Évaluation :
5

Service was great

JERMIN C. 
Évaluation :
5

The unit was nice and wonderful staff. The issue was 4 price increases in 1 year that is why we left.

Mario M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OLIVER L. 
Évaluation :
5

Excellent customer service and facility

GREGG R. 
Évaluation :
5

Maria and Jackie are great. very helpful. self storage is very clean. loved being there. except there rates are to expensive.

WENDY M.  |  Expérience générale 
Évaluation :
5

Maria is Awesome

Emilio G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHAYAITA MARGALI S. 
Évaluation :
5

Best storage facility in Fort Lauderdale...Margate wherever IN FL

Kashia C.  |  Expérience générale 
Évaluation :
5

Very friendly😂

JANET B. 
Évaluation :
5

Awesome customer service !!!

Rodolfo S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH G. 
Évaluation :
2

The lady working is rude and treated me like I didn't matter very phony

Kelly I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DWAYNE R. 
Évaluation :
5

Excellent service and facility!

GREGG R. 
Évaluation :
5

Excellent location and service!

GREGG R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evghenii A. 
Évaluation :
5

Excellent service

GREGG R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thanh T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anquan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESUS L. 
Évaluation :
5

I don’t recommend people To do a business with the storage they are bad people

Worldwide T.  |  Expérience générale 
Évaluation :
5

Outstanding service!

GREGG R. 
Évaluation :
5

management was cordial and professional. premises was clean and easily accessible.

Valerie V.  |  Expérience générale 
Évaluation :
5

Excellent service

GREGG R. 
Évaluation :
5

Outstanding service and facility.

GREGG R. 
Évaluation :
5

Great storage facility clean spacious and temperature controled The lady in the office is superb best customer service experience ever.

ANDREW T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark W. 
Évaluation :
5

Nice staffing there!!! Thanks you guys

Deldrin K.  |  Expérience générale 
Évaluation :
5

The service at your facility was excellent. We were very happy .

Charmaine S.  |  Expérience générale 
Évaluation :
5

Excellent service

Gregg R. 
Évaluation :
5

Everything was cool!!

RAMON M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler B. 
Évaluation :
5

Service was excellent- Maria very helpful and was able to find me the unit that fits my needs. Would definitely be using this facility in the future. Thanks

DEV G.  |  Expérience générale 
Évaluation :
5

Maria was a great help and gave great customer service!!!

Ben P.  |  Expérience générale 
Évaluation :
5

Excellent service

Gregg R. 
Évaluation :
5

Excellent service

Gregg R. 
Évaluation :
5

Excellent friendly service as always!! The girls at the front always make me feel like family!

JOHN L. 
Évaluation :
5

I really did love the staff but I think that it sucks that they don't pro-rate you when you move out of the storage unit early. I learned a valuable lesson ask that question before moving in. I'm almost positive the company rented the unit instantly. So they have my $50 plus the new customer that rented the unit most likely it was rented the same day. Nothing against you ladies you were the best.

MARCIA C.  |  Expérience générale 
Évaluation :
5

Excellent service!

GREGG R. 
Évaluation :
5

Jackie and Maria were always friendly and helpful. I'll be back there again when I need storage. Merci.

Keith L.  |  Expérience générale 
Évaluation :
5

The manager, was very friendly and helpful. I would definitely comeback to this location.

ORLANDO A. 
Évaluation :
4

I try to use the app to finish my return yesterday and on the last picture ( if the box was clean ) the app crashed

ANDRE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEAN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emmanuel M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Travon D. 
Évaluation :
5

If we need the storage again we would use them again. Friendly and helpful staff.

Harvest C.  |  Expérience générale 
Évaluation :
5

Maria was wonderful and took care of all my needs smoothly.

JAIRO B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wolfgang G. 
Évaluation :
5

Am impress

ADELPHIN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EZRA G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keith M. 
Évaluation :
5

I highly recommend Self Storage USA. I had a storage unit with them for almost 3 years, and the place is extremely clean. The front office staff were always very helpful and friendly. If you need a good storge place, you should definitely use Self Storage USA.

Amber R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joselina Z. 
Évaluation :
5

Very satisfied with service. Go Noles!!!

JAIME S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEX I.  |  Expérience générale 
Évaluation :
5

Very pleasant and would recommend

JOSE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA K. 
Évaluation :
5

Maria was great! Very professional & knowledgeable about the entire process. She went above and beyond with her customer service! Best U-haul experience ever!

Joseph J. 
Évaluation :
5

We were treated with kindness, efficiency and swiftness. I could not have been happier. The person who attended us was very courteous and pleasant.

JAIME S. 
Évaluation :
5

Bien

HONG LOAN D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IWONA G. 
Évaluation :
5

Maria is the best, she was always super friendly and helpful

JOSHUA T.  |  Expérience générale 
Évaluation :
5

Excelente la señorita que nos atendio

Nelly R. 
Évaluation :
5

Great service and experience!

GREGG R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURA M. 
Évaluation :
5

I was completely satisfied with my stay at your facility. Your manager, Maria, is a gem. Not only was she attentive and responded immediately to the few questions that I had, but her warm demeanor made the stay that much more enjoyable. Merci.

William "Larry" R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLENN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danett M.  |  Expérience générale 
Évaluation :
5

Excellent service provided by Maria. I will definately do business again on this location.

Gregg R. 
Évaluation :
5

Excellent customer service! Very happy about the experience.

Gregg R. 
Évaluation :
5

Excellent experience.

Angel D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad B. 
Évaluation :
5

Great customer service, friendly, and offered supreme service above and beyond my expectations.

RICARDO S. 
Évaluation :
5

I highly recommend this facility. The staff is pleasant, friendly, knowledgeable and helpful. Merci.

Gloria G.  |  Expérience générale 
Évaluation :
5

First time I used your service, I will recommend them to my friends. Friendly atmosphere, and excellent customer service by the attendant.

CELESTINE W. 
Évaluation :
5

Great experience.! Roll Tide

Ricardo S. 
Évaluation :
5

Great customer service!!! The staff was always accessible, super friendly, and helpful. The units were well lit, clean, and easy to access. I definitely recommend

ANDREA A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hien H. 
Évaluation :
5

The Agent was extremely professional and a delight to talk to. We are living in difficult times now, so the agent made the process very easy. Thank you for your kind service and the many options you gave me.

ERIC F. 
Évaluation :
5

Facility was VERY clean and well maintained. Well lit. Office staff were extremely friendly and helpful.

Craig N.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

LAKEISHA A. 
Évaluation :
5

Everything was good.

YAMILA R. 
Évaluation :
5

Excellent experience. Maria was very professional and very helpful. I would rent there again because of her.

Keith K. 
Évaluation :
5

With covid I was nervous about renting a truck but this location was super clean and the truck was spotless. I felt safe and the staff were super friendly and helpful

Melissa S. 
Évaluation :
5

nothing! everything was perfect!! the gal at the desk was superb!!! give her a raise!!!!!!!!!!!!!!

Daniel S. 
Évaluation :
5

Absolute best customer service I have ever received when renting a uhual

Robert H. 
Évaluation :
5

Service rep very courteous , and professional

Ralph H. 
Évaluation :
5

Pros- great customer service, helped me save a bit of noney Please clean vehicles before renting.

Simone S. 
Évaluation :
2

I rented a 26' truck for a 1 200 mile trip 2 weeks in advance of my move and was told the truck would be a newer truck with very low mileage because older trucks with high mileage are used for around town rental. I went to get the truck on my scheduled pick up date and the trucked looked older and beat up with scratches and dents on it so I get in and it has 172,000+ Miles on it. I mentioned to the clerk that this was not a newer truck and that it has a lot of miles on it and she told me not to worry that it is a newer truck and that is low mileage. So I take the truck and and start on my trip and the truck starts shaking at 62mph and the mirrors were loose and shaking. I thought the truck was falling apart. It also was burning oil because I had to add oil twice when I was fueling the truck. It was the worst experience I have ever had.

Tom F. 
Évaluation :
5

Don't change nothing

Jean Marie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jermaine F. 
Évaluation :
5

The Bank location was great, she very help full. But the other location at johnson road was not very help full. But i still will use you when i need you.

Roy J. 
Évaluation :
5

The service was super fast and super friendly.

Robert S. 
Évaluation :
5

Excellent experience. Staff is very polite and friendly. Fantastic experience overall.

Carlos P. 
Évaluation :
5

Everything went smooth. I had a channge in my pick-up date for the truck because of bad weather; this did not effect anything they had no problem moving the date for the next day. The peaple were very nice and curtious. They made me feel like we could get it done no matter what. I needed that in these stressful times of moving, especialy with the pandemic.

Jerry J. 
Évaluation :
1

Very clean and organized unit but the price was very expensive..Sale man act like he did not care or try to find something the would work in my budget.

detries c.  |  Réservation 
Évaluation :
5

The unit is great selection with detail information of the building from the staff. Enjoy the check-in. My stuff feel safe in the unit I have selected. Thanks self storage for the great experience.

Simone H.  |  Réservation 
Évaluation :
5

Mia was wonderfully energetic, an absolute delight.

Vincent F.  |  Réservation 
Évaluation :
5

Great facility the best that I’ve seen and I would use you guys if you had a place in Boca great job

JOHN C.  |  Expérience générale 
Évaluation :
5

Ms, MIA and JACKY, thank you very much for your excelent service.

ANTHONY R.  |  Expérience générale 
Évaluation :
5

Mia was always very helpful!

ERIC S.  |  Expérience générale 
Évaluation :
2

Needs new management.

JASMINE J.  |  Expérience générale 
Évaluation :
4

Mia (in the office, "Is Great"). Gave my notice well in advance. Ending date ( and was out) 11/30. You charged my account for December !?!? Not happy at all with that ! Just moved into a new house.

JAMES J.  |  Expérience générale 
Évaluation :
3

I need a better rate for the storage this is why it didn`t work out

Privacy R.  |  Premières impressions 
Évaluation :
3

Everything was good

Privacy R.  |  Premières impressions 
Évaluation :
5

The staff was very nice and helpful. However I did not rent there because I found a place closer to my house for less. The facility was nice and clean

Privacy R.  |  Premières impressions 
Évaluation :
4

The process is smooth sailing, facility is nice and clean and the associate who assisted us was very friendly and helpful.

Privacy R.  |  Premières impressions 
Évaluation :
4

Excellent location abs brand new facility. Staff very friendly!

Privacy R.  |  Premières impressions 
Évaluation :
3

Good service

Privacy R.  |  Premières impressions 
Évaluation :
4

Clean Unit however move in costs were higher than the competition, so I ultimately chose another facility.

Privacy R.  |  Premières impressions 
Évaluation :
5

This facility is the best. Always clean and always air conditioned. The carts are very easy to push and pull!! The people are very nice and helpful. I would use them anytime!!!!!

Privacy R.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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