Customer Reviews for Selma Mini Storage
(U-Haul Neighborhood Dealer)

117 évaluations

118 Hogue Dr   Selma, OR 97538

(541) 597-2537

Heures

  • Mon–Sun
    De 9 h am à 5 h pm

Services dans cet établissement :

Pour nous contacter

(541) 597-2537

118 Hogue Dr
Selma, OR 97538

Services dans cet établissement :

Heures

  • Mon–Sun
    De 9 h am à 5 h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Bill and bill were great professionals easy to work with

Doug G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patrick D. 
Évaluation :
5

Maybe make a note when reserving uhaul that you need to call office to be let into property in order to pick up rental.

Glenda G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andrew S. 
Évaluation :
5

This guy was cool except he had no trucks and we were sent out to grab 1 of 2...where grantspass had equipment

Corey F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

brian M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

rory W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David T. 
Évaluation :
3

Properly do maintenance checks on your vehicles and stop renting out road hazards.

CYNTHIA J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

meri A. 
Évaluation :
5

The web instructions for self-drop off were misleading as there was no place to park the truck safely while the facility was closed. The facilty owner and staff opened the gates and graciously did the intake almost two hours before they were scheduled to open. They definitely went above and beyond in service!

William S. 
Évaluation :
5

It was closed, just dropped the truck and keys.

Casey G. 
Évaluation :
3

Please work on customer service

Kaitlynn J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Penny W. 
Évaluation :
5

The service was friendly and extremely helpful

johanna L. 
Évaluation :
5

We were going to be a bit late returning the truck after closing hours and the gentlemen agreed to stay and receive the truck. Couldn't have been more helpful.

Howard W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ronald B. 
Évaluation :
5

Truck was ready for pick up on arrival. Check in only took a few minutes. Thanks Bill.

Paul H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Armando M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

josh G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Agustin O. 
Évaluation :
2

I answered n/a to whether I'd recommend the pick-up location to a friend only because if I had answered this question on the day of pickup I would've said no. Looking back, I was still able to get my rental so, I suppose it worked out. When u-haul called me the day before my scheduled pickup to tell me I had to travel to a different location to get my rental they never told me the location was "by appointment only". The business owner was a jerk to me when I arrived by stating I was lucky that I wasn't 5 minutes later because I would've had to come back at the end of the day, despite the fact that the u-haul rep said I could pickup that morning. The way he acted told me my arrival bothered him. It took about 10 minutes to get past my initial anger after how I was treated when I arrived. No reason to treat a customer like that.

Kyle K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERI J. 
Évaluation :
5

The location and service where I picked up the truck was outstanding!! The U-haul people and staff over the phone missed the boat entirely! They called and cancelled my reservations I made because they said, "he were closed and no trucks were available! " I visually saw two 20ft trucks and the owner is always open! They refused to listen! Two days later they called and said I had to pick it up 30 miles away! Again, I argued with them! Finally someone took the initiative to call the owner and wa la two trucks were sitting there! To much stress when you're on a time crunch to move a household!!

Katherine T. 
Évaluation :
5

Great staff there perfect

Louis G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tibet S. 
Évaluation :
5

excellent service

Roberto V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa A. 
Évaluation :
4

The folks in Selma were great. I just wish the price per mile was less for local use.

Kristi C. 
Évaluation :
2

When we arrived (50 miles from home) the man was nice enough and the property was clean. But, I told him I wanted to add a secondary driver but he just kept processing the reservation. I again said about adding a second driver because I wouldn't be with the truck. He said, don't worry about it, it's insured. And, when we were done, he did not give me ANY paperwork showing the transaction. Then when I got in the truck to go, it started up okay but then the RPMs kept surging between 1000 and 4000. I let it sit and idle for a few minutes before driving. It still surged for about 10 miles. And yes, I turned off the tow/haul while the truck was empty.

Lori S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alan H. 
Évaluation :
3

I think they should have a size guide on the website to help better choose the right size trailer. We thought the 6x12 would be enough but we ended up needing bigger and it was about $200 or so more for the bigger size.

BRANDEN P. 
Évaluation :
3

Get some more auto transports available in Southern Oregon. Had to drive an hour out of my way to get one. Not 1 was available in grants pass.

KORY GLEN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY H. 
Évaluation :
5

Fast, friendly,and funny. Just all around good guy,and good service.

PERRY P. 
Évaluation :
2

I had to drive 40 extra miles and when I called customer service they wanted me to leave the rental on the side of the road near their locked entrance. I was charged for the extra miles, not including the extra gas I had to buy. Horrible drop off experience.

TOINI MARIE B. 
Évaluation :
5

Bought a disc lock there that didn't fit the truck

Justin C. 
Évaluation :
3

Truck used to haul hemp. Reeked of smell. Steering wheel caked with resin and sticky. Scrubed steering wheel couldn't get residue off. Had to live with the smell and sticky steering wheel for three days.

SANDRA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Dustin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristen F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBECCA S. 
Évaluation :
4

This office was professional.

Julie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly A. 
Évaluation :
1

No drop box for after hours Paid for and completed after hour drop Personnel/owner was on site for an hour but refused to accept key until 9:00

Elliott N. 
Évaluation :
5

owner went out of his way to help us out we were late in getting to his location . He let us stay on his site over night . Very helpful next morning along with maintaince man .

terry P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CANDACE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cal K. 
Évaluation :
5

My reservation was in grants pass for which I registered on line when I arrived they said my reservation had been chAnged to a location 25 miles away which caused me to have to drive a extra 100 miles. Uhaul promised me a $50 discount Which they have not given. I am pissed

Brice P. 
Évaluation :
5

Friendly service, treat customers exactly how you are right now.

Gene C. 
Évaluation :
4

The tail light was out; they should have checked this, but otherwise everything was fine.

Robert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly D. 
Évaluation :
5

Great service and very helpful.

Karin Q. 
Évaluation :
5

Bill and his staff were both very helpful and great to work with. They offered assistance which was greatly appreciated.

Karin Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

donna B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian R. 
Évaluation :
5

Very nice and helpful

mickey F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS G. 
Évaluation :
1

told me he wouldn't charge me for being late, but I explained to him two times it was Corvallis location that was late and I was not. I left at 11:30am my time wasn't updated in the computer. He didn't care. Nothing registered with this fellow. Had a "we will let this slide this time" attitude, I didn't appreciate.

david E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

Nothing, I was in and out fast and my return was faster. The people who helped me was real helpful and professional.

Ronnel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFF ALLAN C. 
Évaluation :
5

just fine

Mark A. 
Évaluation :
2

This guy was a train wreck. Was closed when he should have been open. He was very mad about us showing up at 9am when Uhaul told him we were coming at 5pm. Just not a friendly fella.

LAURIE H. 
Évaluation :
3

The truck I received had a bulge on the inside of the front tire on the passenger side. I was not made aware of this when I picked up the truck. I noticed the bulge in the middle of 1200 mile journey, and was extremely scared that the tire might have a blow out, due to the hot weather. When I returned the truck I told the person about the bulge in the tire, and they told me that it was noted in the record. This made me very angry to hear that. I could have been in a severe accident, or been on the side of the road in 100 degree heat, waiting for a repair truck.

Michelle P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela C. 
Évaluation :
5

Very friendly and helpful. Excellent experiences.

vicki H. 
Évaluation :
1

The salesman was very rude and disrespectful to me and called me a baby and laughed at me when I asked him for a hard copy receipt and when I asked him to give me the starting mileage because the checklist text they sent me wasn't available to verify the miles to calculate my charges due to him. He also told me to go to “hell”. I had to do all I could to keep my compulsore and calmness and not to over react. When I wanted to complain he told me to call Uhaul.com and when I asked him for his name he said NO. I definitely DO NOT RECOMMEND THIS UHAUL IN SELMA OREGON. Selma UHAUL Oregon it is called. The man lives on the property and has dogs if you come across this business. STOPdo not us. He also told me the final bill was $133 my bank amount taken was taken out was $140,7

Tamara S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremiah L. 
Évaluation :
5

Don't charge me 1,29 a mile Fri and sat

constance W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gordon B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

constance W. 
Évaluation :
5

Service was great! Would not change anything. Thanks

constance W. 
Évaluation :
1

Extremely rude about where to put the truck when I put it in the lot and just not a good experience. And then to be charged for fuel when it was turns in where I took it out and I have a receipt to prove it. I would never use that Selma location due to the rudeness and unprofessional like manner.

John H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Toshia F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
5

It was all good....dont change a thing

William D. 
Évaluation :
5

The owner-manager is a stand-up guy, very personable and accommodating. This location definitely has my preference

Christopher M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Sylvianne I. 
Évaluation :
5

This location gets a 10 out of 10!

Haley Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha H. 
Évaluation :
5

Awesome Customer Service. He was extremely friendly and accommodating!! I will definitely rent from him again...

sandy C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

jenee A. 
Évaluation :
5

My only suggestion would be to provide the facility owner with several trailers to offer to customers.

MARK K. 
Évaluation :
3

No one was there

ben H. 
Évaluation :
1

Hate was locked when I arrived. Person who answered phone was rude, questioned my tow vehicle which was cleared in advance. Gave poor instructions and office stunk of cigarettes!

Bruce L. 
Évaluation :
3

Give me a back massage

Brandon C. 
Évaluation :
5

The gentleman was very friendly and heplful and he walked me outside and looked over the truck which I don't think the place I picked the truck up at did. I don't even think the first place looked.

Tricia R. 
Évaluation :
5

The staff there was the best very helpful best I've come across

Jordan B. 
Non les évaluations ont été soumises pour cet établissement.

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