Évaluations des clients Semper Fi Self Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Semper Fi Self Storage
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DAVE M. le
be sure to remove locks on back doors before renter leaves w/ truck.
Stanley R. le
The customer service representative was very professional even while dealing with inconsiderate customers! I don’t remember her name, but she looks very young although she’s 23 years old. She handled the pressure of dealing with 4 customers simultaneously with class. ????
Hailey R. le
The location was great. The people at Semper Fi are sp friendly and helpful. The uhaul was overall good but there was someone else's trash (cans and bottles) in the bag in the truck
Sara A. le
This was the third location I had to travel to in order to pick up the truck which was very inconvenient and frustrating. I recommend Uhaul dealers communicating with the customer for all updates on location of equipment availability
Hunter P. le
Front end alignment on U-Haul truck was severely off. Windshield wipers were unusable due to dry rot and damage and made driving through rain very dangerous since it would wipe water away. It's simple maintenance and should not have happened.
Joel B. le
The only employee there was a small woman so I had to pick the trailer up onto the hitch and I hurt my back. It would be helpful to have someone there who can pick up a heavy trailer.
Chelsea W. le
still WAS NOT notified of the fuel charge. I was wrongfully charged for $100 worth of gas + a fee on a vehicle that I filled twice prior + what it already had because the trucks are horrible on gas.
Nancy R. le
Quick drop off and very close by.
M. Jill H. le
I called back this location after driving the truck about 10 miles and the AC did not cool... they’re response was there was nothing they could do because I drive it off the lot! There was not 5 dozen moving blankets as requested! The next day I called UHaul and the loaded truck was taken and the AC fixed... the truck was gone over 24hrs. Stressful!!!
Michael B. le
Nothing to improve. Customer service was exceptional, vehicle was clean and had a full tank of gas. Great overall experience.
Germaine J. le
Get a truck with working airconditioning
Curtis K. le
I had the rental for less than 2 hours just to move a couch. The mileage rate killed me, it was almost 100 dollars for a short trip. It’s ridiculous when you could get something for way cheaper somewhere else
Td M. le
Clarify drop off location Requested Swansboro, NC for drop off. We were advised that the "preferred" location was in Midway, NC. adding and additional 30 miles to our trip. Call center was rude and provided little to no response to request to drop in Swansboro, other than explain there would be a additional charge.
Robert R. le
Windows were Filthy I could not believe how dirty they were truck was dirty too. When I made the reservation I told them I wanted to pick it up in Swansboro they had (call center) me drive 29 miles to get to the truck I didn’t appreciate that either. If I could have cancelled I would have. But it was too late.
CHRISTOPHER W. le
Provide customers with the correct information when they are paying the a card. Was told the hold would fall off in 3 to 5 days. Needless to say almost 2 weeks later and Im still battling to get money back that didnt belong to them in the first place. Customer Service is rude and the staff at the rental facility are not honest or helpful in anyway. They just tell you to contact your bank while they hold on to your money. Semper fi!!! Yea right as a veteran I can say this is not the Semper Fi way.
LEWIS S. le
Just a little high priced
BRIANNA W. le
I highly recommend this place. I had no problem getting a storage unit and the service is great.
BEVERLEY S. le
Very clean and very secure. Staff were very courteous and helpful . The overall facility and staff were very clean and professional Highly recommend people to use this climate control storage
MIRANDA H. le
Customer service was very poor. I was very disappointed with how they treated us as customers. Tried making us double pay on our payment. And even lost it. Definitely dont recommend.
JOHN S. le
Only needed a locker for a short time. Thank you for having one.
Jaime C. le
Needed a unit within a day and the staff was so friendly and helpful! I highly recommend!
SAMANTHA G. le
Great storage for a great rate. Best in town!
STEVEN L. le
I have used Semper Fi Storage several times and have always had a great experience. The unit prices are fair and the location is great. I would definitely recommend Semper Fi Storage to anyone.
FRED M. le
I would use the storage facility again.
RYAN R. le
Very clean and very secure. Should I need a storage unit again I will not hesitate to use semper-fi again. A+++++