Customer Reviews for Semper Fi Self Storage
(Concessionnaire U-Haul dans le voisinage)

631 évaluations

2757 Piney Green Rd   Midway Park, NC 28544

(910) 554-3010

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 7h pm
  • Dim : 9h am à 4h pm

Services dans cet établissement :

Pour nous contacter

(910) 554-3010

2757 Piney Green Rd
Midway Park, NC 28544

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 7h pm
  • Dim : 9h am à 4h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Roger S. 
Évaluation :
3

Have all the products U-Haul offers at the location. I had to go to auto parts store to get cargo straps. Also, a sticky substance was spilled all over the top of the dashboard that was present when I received the vehicle.

Robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Heather C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cat A. 
Évaluation :
5

Solid service. Overall really happy with the experience. Merci

Brian S. 
Évaluation :
1

Truck was filthy from previous renter

arren N. 
Évaluation :
3

Over an hour to get truck

David O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

james B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darleen C. 
Évaluation :
4

To have more trucks over there for a rental and cheaper price we're running a lot of yellow truck and we're paying a lot and it's gas again expensive

Tawfiq M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELVIS R. 
Évaluation :
5

I have no complaints. The young man was great.

Deanna C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DELFIN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL M. 
Évaluation :
5

Worked fine but was missing the break-fluid cap for the trailer…

Clifford S. 
Évaluation :
5

Staff is always friendly and location is always clean and inviting.

Terry L. 
Évaluation :
1

Vehicle had just come in, was dirty on the inside of the cab including cigarette butts ( I don't smoke and hate the smell of cigarettes). The back storage wasn't swept out. And it had 63 miles until it was out of fuel 1/8th of a tank. The gentleman working seemed to be by himself and had way to much going on at one time ( not his fault)

Aaron S. 
Évaluation :
5

Worker was too busy trying to close. My stuff wasn't ready. Also, I was switched to a location 45 minutes away and only given 30 extra miles (according to the guy finishing my paperwork)

Michael F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Otis M. 
Évaluation :
5

Very good customer service and very helpful

MADISON N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dominic S. 
Évaluation :
5

Drop off was not only easy on a Sunday, but the call I received from the personnel was reassuring to know they were expecting me.

Joseph P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stewart R. 
Évaluation :
1

Associate tried to force me to take insurance stating it was the only answer, after a short conversation he realized this was not my first rental and I knew my rights. He stated he would make an exception. Upon trailer inspection right rear tire was completely bald and showing internal mesh, he told me I have to take this trailers and I would have to call uhaul to have tire replaced. After I reminded him he is responsible for trailer inspections prior to renting out he then said he would do me a favor and let me take one of the other trailers. If you check my records this is approximately my 19th trailer rental and have never had this type of poor experience.

george D. 
Évaluation :
1

Get equipment on time and at one store

dennis S. 
Évaluation :
5

Jessie was a rock star at this location. She was very friendly and very knowledgeable. The initial set up of the rental was off as I was looking for one piece of equipment and told it wouldn't work however with the drop hitch I have it would have worked just fine. I ended up having to switch tow hitches and buy a new locking pin because of the confusion.

Ken R. 
Évaluation :
5

The person at the front desk was awesome. The truck was clean looking and smelling. No issues whatsoever. This van was a lifesaver.

Alee M. 
Évaluation :
5

Very easy process and was great

jay M. 
Évaluation :
5

Great people very friendly

JAMES G. 
Évaluation :
5

Trucks need cruise control. This would help the customer save money in gas.

CURTIS F. 
Évaluation :
5

coming back again as the service and efficiency were great. easy to use. good quality customer service.

Troy E. 
Évaluation :
5

Awesome

maria T. 
Évaluation :
5

Everything went so smoothly. The attitude and behavior of the people running the store was professional and friendly. I had such a successful move because of the help and guidance of the guy who hitched up the trailer. I would go out of my way to rent there again and will recommend the store to my friends.

Ed M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Otis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve C. 
Évaluation :
4

Every thing was good, except I received a bill for $35. Plus $ and no explanation. I put the required gasoline in the van and had returned it ahead of time. The clerk had told me I had until 7:30PM I was there at 7:03, I saw him opening the gate to leave. Then I could not get the key into box, i call the telephone on the sign the lady told me to put it in the mail box.

Jose G. 
Évaluation :
3

Communicate! What should have been a simple pick up turned into a 4 hour experience! We arrived at our original location only to find out no one contacted us that a trailer was not available for us; thankfully the gentleman there was SO kind and helpful. After quite some time we located another trailer nearby (it was thankfully returned early they told us, or nothing would have been available!). I reserved our trailer 2 weeks in advance and we had 9 hour drive to get where we were and to find out there was no trailer - we were fuming. We get the new trailer all hooked up, only for them to unhook it and tell us we needed a different electrical hook up for our truck…. Another thing not communicated. Another 30 minutes $ extra money later we FINALLY had the trailer. When we did our drop off they requested their blankets back… which was also NOT communicated or informed. The entire thing was a fiasco of people barely doing their job or communicating with a customer. Thankfully we don't anticipate needing U-Haul in the future because I'm very unlikely to give them my business after this!

Lance T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nancy O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALERIA T. 
Évaluation :
5

The lady that runs the store where I rented was as good as it can be Thank you

MARK C. 
Évaluation :
5

Customer service was outstanding!!!

ASHLEY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELVIN LEE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GILBERT C. 
Évaluation :
5

Thanks, great service and reasonable rates

TIMOTHY W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

NICHOLAS S. 
Évaluation :
5

You were Great

LORI M. 
Évaluation :
5

The drop off location should be the destination for ANY u-haul products dropped off in Jacksonville area. The person doing the drop off was already out and ready to assist upon my arrival. She is a Top-NOTCH representative of U-Haul.

John L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristi B. 
Évaluation :
5

Très sympathiques et professionnels. I am truly a satisfied customer.

MARY R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Takisha J. 
Évaluation :
5

The representatives were so helpful and friendly!!! We had to turn our 26 foot truck back in and get 2 smaller ones. The young lady was so helpful!!!! Thank you

SANDRA A. 
Évaluation :
5

The young lady was courteous and expedient. Was in and out in minutes.

Ken L. 
Évaluation :
5

The only problem was that I reserved a 20´ truck and was given a 15' truck so we had to make 2 trips.

CYNTHIALAMAR R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TARA G. 
Évaluation :
5

Super nice folks working there. Very helpful. They had everything I needed for my in town move.

Kimberly S. 
Évaluation :
5

Overall outstanding service! Jess was very helpful, personable and professional. I was supposed to pick up a truck from another dealer but they failed to show up to open their business (Peterson Transmission) so I was sent to Semper Fi. They were able to get me a truck and on my way in no time. Very much appreciate their professionalism!

RICHARD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDER M. 
Évaluation :
3

I was charged for “scratches” that apparently were left on the truck after we dropped it off. We double checked the truck and there were no scratches so I was really confused about that. I also bought the insurance, but was still charged.. doesn't make a lot of sense to me but what do I know.

JULIANNA D. 
Évaluation :
5

Rented a motorcycle trailer, good price quick service!

ALANRUSH L. 
Évaluation :
5

Great customer service!!!

Christopher H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GABRELA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnathan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROY B. 
Évaluation :
5

Very easy return!

Zack F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen S. 
Évaluation :
4

.

Elizabeth G. 
Évaluation :
5

What great customer service period. A pleasure!

Keith W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chano K. 
Évaluation :
5

Staff awsome! Thank you

GLEN V. 
Évaluation :
1

Have the truck at the location it was/is scheduled at and not change it without sending a text or email.

Derek S. 
Évaluation :
1

Charged me for pickup of equipment from a linked contract which means I double paid. Unwilling to correct it, just tried to say they are middle man and need to work with uhaul.

Jordan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PIERRE D. 
Évaluation :
5

Best UHaul experience EVER!!!! Would recommend this location and the staff over any other - from start to finish - they were they best and so helpful!!!!!

ANITA P. 
Évaluation :
5

NOTHING - they are AMAZING - start to finish - HIGHLY RECOMMEND this location and staff - so helpful and friendly - THE BEST!!!!!

ANITA P. 
Évaluation :
4

Our pick up location changed 3 times in the last 24 hours prior to pickup. The original reservation was for 8AM. It was changed from that to 9:30 and then to 8:30AM. These changes made it very challenging to line up help and make the most of the time we had. The second location wasn't helpful at all and neither was the customer service rep that I spoke with on the phone after the first location and time change.

THOMASLYMAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADRIANN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott S.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Zachary P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trevor M. 
Évaluation :
5

Excellent facility and well maintained. Temp control kept valuables in good condition year around and pest control measures ensured belongings stayed free of unwanted insects and rodents. Secure storage facility with 24x7 access was a great addition with no apparent extra cost over other facilities. Staff was ALWAYS friendly and very helpful! Multiple options to pay for storage (and linked to national U-Haul brand) made rental maintenance and moving (in and out) extremely convenient! Would recommend it highly to all potential clients.

ROCKLYN M.  |  Expérience générale 
Évaluation :
5

Great staff. Keep up the good work. Jim and Jessica were especially helpful

RANDY E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

AUSTIN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARAH D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert B. 
Évaluation :
2

Said I would mind if the truck was in the condition it was in if I paid for the miles but not the day rental. So I sat on a soaked seat with plastic that didn't help and had to clean the inside of the windshield so I could see. I showed up 15min early cause I was trying to leave but still wasn't able to leave for 15 min after my pick-up time.

Hayden R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFERY W.  |  Expérience générale 
Évaluation :
5

Spot on customer service during intake and the exit process. Great staff!!! Semper Fidelis

Marc F.  |  Expérience générale 
Évaluation :
5

Absolutely stellar!!! 10/10 would rent here again 😁😁😁

JUSTINE C.  |  Expérience générale 
Évaluation :
5

Yall have the best storage units in the state.

Timothy M.  |  Expérience générale 
Évaluation :
5

Very good facility. My goods were stores for about 8 months and I went to pick up my goods the staff asked if they help in any way. Very friendly environment. I would recommend this to everyone I know.

Earl D.  |  Expérience générale 
Évaluation :
5

Great service and storage unit was in excellent condition to store our stuff! Would highly recommend to anyone.

Jason G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CORNELL P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MITCHELL B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BONSU F.  |  Expérience générale 
Évaluation :
5

I highly recommend this place. I had no problem getting a storage unit and the service is great.

BRIANNA W.  |  Expérience générale 
Évaluation :
5

Very clean and very secure. Staff were very courteous and helpful . The overall facility and staff were very clean and professional Highly recommend people to use this climate control storage

BEVERLEY S.  |  Expérience générale 
Évaluation :
2

Customer service was very poor. I was very disappointed with how they treated us as customers. Tried making us double pay on our payment. And even lost it. Definitely dont recommend.

MIRANDA H.  |  Expérience générale 
Évaluation :
5

Only needed a locker for a short time. Thank you for having one.

JOHN S.  |  Expérience générale 
Évaluation :
5

Needed a unit within a day and the staff was so friendly and helpful! I highly recommend!

Jaime C.  |  Expérience générale 
Évaluation :
5

Great storage for a great rate. Best in town!

SAMANTHA G.  |  Expérience générale 
Évaluation :
5

I have used Semper Fi Storage several times and have always had a great experience. The unit prices are fair and the location is great. I would definitely recommend Semper Fi Storage to anyone.

STEVEN L.  |  Expérience générale 
Évaluation :
5

I would use the storage facility again.

FRED M.  |  Expérience générale 
Évaluation :
5

Very clean and very secure. Should I need a storage unit again I will not hesitate to use semper-fi again. A+++++

RYAN R.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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