Drop off would not give me my deposit back in cash even though they knew it was placed with cash...Larry R.
Customer Reviews for Sew Creative
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Turlock, CA 95380
(N of Linwood)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lundi au vendredi :
8h am à 12h pm / 1h pm à 5h pm
- Samedi :
8h am à 12h pm
- Dimanche :
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Excellent customer service Ez in and outJimmie W.
Excellent place to rent a uhaul trailer walked me threw step by step on the return process over the app. The girl in the front desk was polite and respectful, I give that place an A+ go to next time thanks.David R.
Excellent service, clean trucks and friendly staff. thanks sew creativeNENIF H.
Nice clean spot. Service was great, even better than that if you compare it to 2021 standards. This dealer will always be my first choice locallyJERRY W.
Nothing at this time.Charles T.
Friendly people who got the job done. Clean Equipment and I was able to get the equipment I neededALVARO C.
Great customer service Eddie was professional and effeicentDarryl L.
Great service!Roy S.
Le client n'a pas laissé de commentaire.Elizabeth H.
Le client n'a pas laissé de commentaire.LUIS O.
I had previously been sent by the app to the location in delhi, ca..... They didn't even have a truck, hadn't had a truck for a week.... I had to call for a ride from the location... Sew creative saved U-haul. If they would not have been so good i would have paid EXTRA for a herk or ryderCHRISTOPHER M.
My U-Haul experience was terrible and not something somebody who is moving and has a lot going on needs to go through. I had scheduled my pick up for 7AM from Sew Creative in Turlock using the mobile pickup via the app. To prepare, I read the keys were supposed to be in a coded box of some sort and we would get instructions when we arrived. We had all our help lined up and chose 7AM because they all had things to do later that morning. The night before at like 4:45 I get a call from U-Haul saying my rental will not be ready and I have to pick it up at 8. I was asking clarifying questions and if there was anything they could do because I did not want to loose my help. The lady just kept saying the same thing, Nothing they could do and it won't be ready. After hanging up I call Sew Creative thinking surely there is something they can do. Ohhh boy was I wrong. By the time I called it was 4:56, they close at 5. They answer, put me on hold for 6 minutes. When he comes back I tell him what happened and he rudely explained they don't open then and so I need to come at 8 when they open. I tell him I signed up for the app and I am ready to follow the instructions of getting the key etc etc, and I get the same answer plus he says he doesn't leave his trucks outside bla bla bla and U-Haul knows its their fault because they allow the early reservations. So after 5 minutes of him not only offering any help but being rude about it I told him fine we would see him at 8AM, thanks, and goodbye and I hung up. He called me back immediately saying we were disconnected. I had no idea who he was until he said Eddie from Sew Creative I told him I said goodbye the conversation was over wasn't it and he started to tell me I hung up on him. I told him if he couldn't help me the conversation was over and I would see him in the morning and he said ok goodbye and hung up. So in conclusion, if you want to be belittled, and treated like an inconvenience by a grown man that acts like a child, yeah get your uhaul from Sew Creative in Turlock, if not, i'd take your business elsewhere.Gerardo G.
Great online vehicle return methodladi A.
The owners of this business are extremely courteous, helpful and friendly. The UHAUL is run through their custom upholstery shop, which is clean and top notch. They are my go to business for rental trucks and I am happy to support this local business any way that I can.Bernadette P.
You need nothing to improve on. You have EXCELLENT customer service and you seem to take Great pride in all that you do. Merci.NALU K.
Person was very rude and not helpful at all.MANUELA A.
Everything was perfect! Thank You Cindy and Ededdie D.
Be clear on drop off instructions. I was told just to drop off key in drop box nothing else which i did and got charged for it.ALANA B.
Made a reservation to pick up trailer in the am. Got there and the lady told me they canceled my reservation because I wasn't there with a half hour so I told her that's why I made a reservation, so I can preorder it and pick it up at my convenience. Then she charged me for insurance and I asked her to remove it that I didn't want the extra optional insurance and she told me that it was mandatory at her store and if I wanted to rent from her I had to pay for it(this has never been the case anywhere else I've rented uhaul, the customer always has the choice) also when I picked up the Trailer, it still had hay in it from the previous renter. All in all I enjoy renting uhaul equipment when I need it but I feel I did not have a good experience with this location and will go somewhere else in the futureEDWIN JESUS L.
Le client n'a pas laissé de commentaire.BENJAMIN B.
Le client n'a pas laissé de commentaire.RAQUESH H.
Eddie and his crew were Amazing! We picked up a truck and car trailer for an out of state move. They were professional and thorough from reservation paperwork to walking the rig. Thank you for making a stressful move easier!Jennie J.
I asked for 8x12 couple weeks ahead of time..and was given 8x4 by a very abrasive person by the name of Linda Valdez ( Turlock, CA - Lander Avenue). Not friendly like the person frm McHenry Avenue inModesto, CAJAMES C.
Le client n'a pas laissé de commentaire.Chris A.
The staff was helpful and exceptional!Nino P.
My only comment is when I booked reservation for pick-up time that I choose, when I arrived to get trailer the business was closed for lunch! Suggestion that U-haul should block that time and not inconvenience the customer for that hour.Daniel L.
Le client n'a pas laissé de commentaire.JOSE G.
Wish there was a local after hours for an emergency number to call. My husband locked his wallet in the vehicle upon returning the ugaul and no one was there to help us.TERESA G.
I think its was a little expensive for doing a in town move and renting it for 1 day. Plus I put a little extra fuel in as well just to make sure didn't get charged extra.DAVID C.
Actually follow through with your promisesâ€¦ You guys advertise a $50 reservation guaranteeâ€¦ My reservation was messed up multiple times and all you did was charge me extra, or at least you tried to charge me extra and refused to call me back. Or even acknowledge your mistakesMARK W.
Le client n'a pas laissé de commentaire.Shawn D.
Le client n'a pas laissé de commentaire.STEVEN H.
you can't do better... Cindy was extremely professional and helpful.VICKY T.
We were completely satisfied with our rental experience. The representative was decisive, helpful, and efficient on the way out and upon the return of the equipment. Merci.MICHAEL H.
They were rude. They took their time in helping me when I had a reservation. I had a miscommunication with the sales rep and was left a nasty voice message. Would not recommend.SUSAN V.
Le client n'a pas laissé de commentaire.Kaye Michelle F.
Manager was awesomedanny D.
Le client n'a pas laissé de commentaire.ALEJANDRO Z.
Store clerk was very friendly and patient.JOSHUA M.
Le client n'a pas laissé de commentaire.STEVEN A.
The unit's tire thread was low but still legal. Have an alignment check cause it would wonder when traveling at highway speeds.SALVADOR C.
Le client n'a pas laissé de commentaire.janey S.
Probably alternate the lunch shift for the drop off inspection but it wasn't needed and I went back just to make sure it was done.Benjamin T.
The place where we dropped off the trailer it was just a place to park it. The place was closed, so we had to take pictures of the trailer and send it in.SUSAN M.
Le client n'a pas laissé de commentaire.Kathryn C.
Le client n'a pas laissé de commentaire.CAROL S.
I have enjoyed using Sew Creative trucks for ice 15 years. The owner has always been friendly, professional and high with business integrity. I will continue to use this business and highly recommend to my family and friends.MICHAEL R.
The lady assistant was very helpful.NINO P.
My pickup location was wonderful! The gentleman that helped me was great!Rosanna A.
Le client n'a pas laissé de commentaire.KURT M.
Le client n'a pas laissé de commentaire.Kevin V.
Le client n'a pas laissé de commentaire.SONIA S.
Le client n'a pas laissé de commentaire.KELLY B.
Le client n'a pas laissé de commentaire.GERARDO M.
I wasn't sure the driver seat was sanitized or no . Didn't smell of any disinfectant .LINDA G.
I was not expecting to be charged for insurance, and was not asked if I wanted it, $14 just appeared on my bill. The truck was not very clean in the cab, the wind shield or the interior area. The process was efficient, but the vehicle could have been presented better to the next customer.NORMA G.
Le client n'a pas laissé de commentaire.JAMES E.
I have been renting U-Haul vehicles from this location for 15+ years and have found never ever had problems or issues with customer service or problems with trucks. Will continue to use this facility and refer my friends and family.MIKE R.
Le client n'a pas laissé de commentaire.Daniel K.
Le client n'a pas laissé de commentaire.MUSENDIKU G.
This place has awesome customer service! Highly recommend using this Uhaul Rental over all competitors.Sean M.
Le client n'a pas laissé de commentaire.JAMIE C.
Great serviceFRANK B.
Thank you Cindy & EddieKEVIN B.
Le client n'a pas laissé de commentaire.RICHARD M.
Le client n'a pas laissé de commentaire.KENT H.
Le client n'a pas laissé de commentaire.Jack M.
Girl that helped me was very helpful and informative. Very good company.Richard B.
Great knowledgable serviceRUTH Q.
Thank you Eddie & Cindy for everything, You are the best! KevinKevin B.
We would recommend Sew Creative for all U-Haul needs. The owner and employees at Sew Creative were really kind to us. The cold night we brought back the rental after hours the owner was locking up. He and a kind employee saw us and happily reopened the gate and took care of the return. They both were surly late getting home but they didn't rush us or act put out by the change in their plans. They thanked us and with smiles all around we said goodbye.RODNEY S.
Everything was great. We had a great first time experience.Rodney S.
Le client n'a pas laissé de commentaire.Valerie H.
Le client n'a pas laissé de commentaire.JOSEPH C.
Thank you for everything. KevinKevin B.
Le client n'a pas laissé de commentaire.GLORIA D.
Le client n'a pas laissé de commentaire.Mirella G.
Uhaul over the phone set me up with a discounted price. When I arrived the business had no idea about it and wanted more money . When I was using the truck a d trailer to move out of state the truck was over heating and the trailer chains wouldn't stay in place . After driving it back to the town I lived out of the drop off location charged my card for something I had already paid for days prior. I'm still going through disputes and uhaul is not willing to help with this double charge . There's ZERO communication between the companies who have the trucks and trailers and uhaul themselves . This was a mess of a deal and a bigger headache then it should've been . Moving is already stressful and the last thing anyone needs is more BS added to the struggle . I do not recommend uhaul, not ever again will ever be using this service .Alfred C.
I rented a trailer for 2 days and I was supposed to have it back by 11am I was running an hour late and I got a call from the agent saying I was late so I asked if I could rent it for another day but the Uhaul agent said that I couldn't because they had it reserved for 12:30pm, so we drove the trailer back and was there at 12:10pm but they were at lunch until 1pm and nobody would answer the door or phone. So I ended up dropping the trailer myself and then left. When I got my receipt in the email I got CHARGED for another day. So here's how I would improve, 1. DON'T call people and tell them they have to bring the trailer back and not be there when they do. 2. DON'T tell customers they can't rent trailer for another and then charge them for that day.David A.
Fast friendlyBeatriz V.
Le client n'a pas laissé de commentaire.Jose Jesus S.
Le client n'a pas laissé de commentaire.Jose L.
Very clean nice peoplMike R.
Le client n'a pas laissé de commentaire.Greg R.
Le client n'a pas laissé de commentaire.David L.
Thank you very much.Kevin B.
Smooth, friendly, easy transaction!Robyn F.
Le client n'a pas laissé de commentaire.LUZ S.
Le client n'a pas laissé de commentaire.MERLE W.
Super friendly gal at the u-haul reception! Customer service A+John R.
Great customer service, very helpfulBriana L.
Le client n'a pas laissé de commentaire.Kevin B.
I was completely satisfiedKristi L.
Le client n'a pas laissé de commentaire.Martha E.
Thank you Eddie, everything was great.Kevin B.
Everything went great. Virtual check-in was no fun but that's how it is these days! Merci.Edward G.
Truck was dirty, not just dirty, but DIRTY. We needed to sweep out the truck and 'attic' before we could put our stuff in. The cab was also dirty. The windshield needed to be washed. This is not what I expect from UHAUL.Robert N.