We returned the vehicle after 20 miles, we already put gas in it for the amount that we used. After the representative told us that everything is good and we can leave, we got an email that they over charged us more than 15 dollars fuel sur charge. We called and talked to the manager, he rudely replied: you need to call uhaul. I told him that we have pictures and he said it's not his responsibility to take care of this. This is day light rubbery.ALI S.
Customer Reviews for Seylynn Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ALYSSA C.
Le client n'a pas laissé de commentaire.Mohammad A.
the website showed a km charge of 99cents but i was charged almost twice... my complaint has been unanswered.. DO NOT TRUST U-HAULNICHOLAS C.
I just don't know why did Uhaul charged my credit card with the estimated amount?!!Behrad R.
Le client n'a pas laissé de commentaire.Mahmoud M.
Le client n'a pas laissé de commentaire.Manucher M.
I picked up the uhaul with a half flat tire. The uhaul dealer said it was not the tires and a dash issue. I checked the tires and I the back left was significantly lower then rest. Upon reaching customer service, I was lied to and told there was no issue and upon requesting for the mechanic records, uhaul customer service changed their response saying the tire was low. This is unacceptable and unsafe. I'm still in communication with them and it's a waste of gas to drive over 100k on an essentially flat tireJessicaN B.
Le client n'a pas laissé de commentaire.Siu kwong L.
tire pressure was low and was told to go fill it myself, over charges for gas after they agreed that it was returned at the same level I rented it for. Didn't feel like a very professional locationJoseph L.
Le client n'a pas laissé de commentaire.peiman S.