Customer Reviews for Shade Tree Automotive
(Concessionnaire U-Haul dans le voisinage)

122 évaluations

20878 Hwy 76 E   Laurens, SC 29360

(864) 766-4720

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 5h30 pm
  • Sam-Dim : 7h am à 11h am

Services dans cet établissement :

Pour nous contacter

(864) 766-4720

20878 Hwy 76 E
Laurens, SC 29360

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 5h30 pm
  • Sam-Dim : 7h am à 11h am
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Shade Tree Automotive is super helpful. The manager/owner over there has worked with me twice on after-hours pickup. He is always polite and patient. I would definitely rent from him again.

DAVID W. 
Évaluation :
5

Everything was very neat and clean. The only reason I selected "No" above is the A/C did not work in the truck and it was a warm day and the inside light in the back had no bulb. We were working after dark and this was a problem having to handle flashlights and do our loading too.

DAVID W. 
Évaluation :
5

When you have to leave a trailer after hours, there should be some kind of jack to get trailer off the hitch. I was supposed to leave it at Milan's, but could not get the trailer off myself. I tried everything. That is why I went to shade tree. My son could not move into until the 2nd, from the 30th, and I was told there would be no extra charge when I informed everyone, but was charged anyway!

James V. 
Évaluation :
1

Very rude not business like

ocasio G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KAYLEIGH J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL L. 
Évaluation :
3

Neighbor hood dealers should be held to the same standards as your full service dealers. You moved our reservation and never told us. I only found out because I happened to check online and noticed it was moved to a different dealer. The dealer was suposed to be open in person and was not.

Laurie B. 
Évaluation :
5

I would like to really Brag on this Owner, This man went up and above his responsibilities to really help me out. I blew a tire on my car dolly, this U-Haul dealer just happen to be in when I called. He was very helpful, I rented one of your car dollies. This Man let me leave mine dolly on his lot. a week later i returned with tires for my dolly. This man left a jack outside for me to use, so i could change my dolly tires. I failed to mention when I rented U Haul dolly, he brought to me and hooked it to my RV so my family and i could continue our vacation. This owner was a true gentleman and a professional. I really cant thank him enough for helping our family out when we were broke down. Thanks Again..Sye you are the best.

howard P. 
Évaluation :
3

The whole contract and agreement was done over the phone.

JEFFERY R. 
Évaluation :
3

Every time I called it was hard to hear the person and he was never there. The parking is very small and large holes in driveway coming in.

DALE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YA TRAVIOUS L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRYSTAL S. 
Évaluation :
1

Very suspicious

Vanessa C. 
Évaluation :
4

Only concern was the truck didn't have the 1/4 tank of gas as told. Had to go directly to the gas station.

FURMAN LENMARK P. 
Évaluation :
5

Agent was friendly and courteous

Danny S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Howard S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Celia E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERIN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHNATHAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

clayton L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFORY T. 
Évaluation :
2

Make sure there is gas in the u haul!

DRUSCILLA B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lloyd M. 
Évaluation :
4

The parking lot has a lot of cars in various states of repair and the drop off area is crowded. I have used this location 4 times this year and plan to use them again. The staff was friendly and checked to make sure everything went well.

Douglas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY S. 
Évaluation :
1

It was a damn mess and no where to put the actual truck it was a bit over the top

JEFFREY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

DAVID R. 
Évaluation :
5

Nothing. Easy and Simple. Loved it!!!

denise H. 
Évaluation :
5

Everything was perfect

STACEY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

tommy R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

linda T. 
Évaluation :
4

U-haul its self is the problem. Shade Tree Automotive was fantastic and very helpful. I make a reservation at a different location, and get there and they have no trucks? Why is u-haul letting me reserve a truck without checking with the location first? Then I go to shade tree and he helps me out. U-haul as a company is AWFUL. I will never use a u-haul product again.

Brandon B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shannon M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Vickie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTORIA H. 
Évaluation :
4

Too many hidden fees.

David M. 
Évaluation :
5

Remove the Location in Laurens, SC at High Tech Automotive. The man never showed up to let us get the truck that is why we were sent to Shade Tree Automotive. He will give you a bad reputation and I will let people know to never use him for a pick up point.

TIM W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terrell L. 
Évaluation :
5

Only a few locations were open when my need arose. I have not had any issues with Uhaul equipment or services. Merci.

brian F. 
Évaluation :
5

Nothing. The man was very helpful and very accommodating for us.

Richard S. 
Évaluation :
2

Signage for uhaul designation was poor( could be better). Room to maneuver was limited. Closer location not available for online return. Overall not quite convenient but manageable

mike F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARTURO G. 
Évaluation :
3

S.O.

Wayne J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

bennett M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bill L. 
Évaluation :
5

The owner was friendly and very helpful. This was so much better than my last experience with another U-Haul place. Don't let the appearance of the used cars bother you. This guy is super nice.

Edward L. 
Évaluation :
4

Great service.

Wilborn L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

adam H. 
Évaluation :
2

I reserved this trailer a couple of weeks before pickup. It was to be at another town. I called the dealer on Friday before pickup on Saturday. They confirmed it was there and waiting. The dealer called me back 10 minutes after my call to tell me that someone else reserved the trailer also from three miles away. I had to travel 6,5 hours to get a trailer from a service that was not in my plan. The stated appointment time was for noon Saturday. I arrived at 12:15. The dealer in Laurens told me that he had to leave at 12:30. After he filled out the paperwork., je pointed to the trailer and promptly left with checking the trailer and loading it to myself. I am very disappointed with the way U-Haul managed my reservation, and can not say that I am very happy with this transaction.

stan S. 
Évaluation :
3

There were no Uhaul signs, no other U-Haul trucks and nothing but a key drop off to indicate this was actually a U-Haul drop off location.

Toney H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JOHN L. 
Évaluation :
4

Call first to make sure someone is there. I didn't and while signs said “yes we are open” they weren't. So I called and got instructions as to where to leave trailer. Man on phone was very nice. The place has many cars sitting without license tags.

Mark B. 
Évaluation :
3

your representative was helpful and came in to office when closed could nt ask for better

Philip M. 
Évaluation :
5

Excellent service from beginning to the end. The manager was very professional and explained the full details of the rental.

Joseph W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

doug E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

christopher L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTORIA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL G. 
Évaluation :
4

Thank You so much. I've known him for a long time.

Janice R. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Deloris M. 
Évaluation :
5

My wire harness was broken. The man gathered tools and parts and repaired it. It took him about a half hour, when he was finished I asked how much did I oue him and he replied nothing. You don't find that kind of helpful neighborly type of people anymore. I was very impressed by his willingness to helpe me and not gouge me for money. Very hornable man and represents uhalul at the top of his class.

Angelo D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTONIO B. 
Évaluation :
5

Owner was top notch

larry H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kimberly M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vernon G. 
Évaluation :
2

Raggy looking

Brenda M. 
Évaluation :
4

Make sure the trucks are running right before you let someone rent them out.

Darlene C. 
Évaluation :
5

15' truck drove great and the serviice was outstanding.

Kevin C. 
Évaluation :
1

Unbelievably poor service!

Robert D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karen W. 
Évaluation :
4

Its good place!!!

Erick M. 
Évaluation :
4

No improvement needed. Very efficient.

Sandra H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROBERT J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth W. 
Évaluation :
5

Good management Manager was very helpful and efficient Was in and out within less than five minutes Thank you

KIRIT N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David D. 
Évaluation :
5

The service was great I will recommend this location to anyone who need a uhaul. Thanks uhaul you save my day.

ELIZABETH W. 
Évaluation :
3

It's a very small lot hard to get in and out of.

CRAIG W. 
Évaluation :
5

S.O.

Erica F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIRIT N. 
Évaluation :
5

The invoice generated from your central office billed me twice for the same item.The local Agent repeatedly tried to get the approximately 50 $corrected and the overcharge backed out and a new invoice sent, but apparently was told the individual who took care of such problems hadn't yet arrived for work. The local agent entered in handwriting on my invoice that a rebate was due me,and on that basis I paid the full amount. Now I wait to see whether I will indeed promptly get my 50 $back without requiring more of my time. Any hassle on U-Haul's part and obviously I won't use U-Haul again

THOMAS L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TIFFANY H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alexandra M. 
Évaluation :
3

have specific places where trucks could be parked

Demario W. 
Évaluation :
2

The man was nice and poliite but the truck was old and the steering was very poor. The truck ran well and the brakes were good but the steering was POOR. Our location to pick up the truck was changed to Shade Tree Auto and he did give us 20 extra miles since it was further away from our original pickup location. Again the man was helpful and nice but the truck was poor.

Louise M. 
Évaluation :
4

Good deal

JAMES S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY K. 
Évaluation :
1

The guy wasn't professional. He left and told us that we could just come back and hook up the trailer without him being there.

PAUL L. 
Évaluation :
3

The truck needed a front end alignment. Didn't realize this until we were on the road with a full load.

GEORGE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

AMILLEO M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTONIO P. 
Évaluation :
5

excellent expreience

DILECTUS G. 
Évaluation :
5

Everything was wonderful. The gentleman that helped me was very pleasant and helpful. Will defiantly use them again

MARILYN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TRAVIS L. 
Non les évaluations ont été soumises pour cet établissement.

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