Le client n'a pas laissé de commentaire.
MOMCHIL K.
Customer Reviews for Shana's Market Place Ltd
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very slow service and did not receive a copy of my contract by email as promised.
Kathy R.It wasn't open when we arrived, wasn't open when we dropped off the truck. No communication.
Reid B.I need someone to contact me as this was a complete joke renting from this location & my bill makes no sense- I'm not happy at all & will go to the news with this terrible service
chris W.merci
JANGYUHB K.Roger wa very nice to deal with, thank you!
Eldon H.1/16 gas tank on pick up no appliance dolly was on the truck and they tried to give me a utility dolly and I had to go to another uhaul to get an appliance dolly was given gas credit to return truck at 1/4 tank and instead got double charged which now I have to deal with them
Yu An Eric L.No headlights.
Christine Y.Nothing from perspective.
Rick C.Key location box is broken. No secure placement for key pick up & drop off. Anyone can walk by, take the key and drive away.
Melissa M.I found the staff & owners of Shana's Market to be very accommodating and friendly. I plan on using them again when my son's home is completed sometime in the new year
Ray A.very helpful
david H.the truck has lot of mileage on it. if you guys can provide a newer truck next time would be nice.
Shao L.nice owner of the shop always helpful
Dejan L.Criminally overcharged, i would hate to think of how many other people have been over charged like this. $250 for 6 hours!!
Davaney A.Change your staff
Atish P.Replace the rear right tire. The sidewall is torn and loses air. It is dangerous
jonathan M.Truck didn't arrive on time. Had to wait half an hour, only had one dolly when I reserved 2 dollies. Truck inside was dirty.
Brianna C.Keep it up good job
Su Tsai H.The service here is a 5 star. You can't get a more patient or friendly guy ! I love this location.
jonathan M.Very friendly service. Great location.
jonathan M.I would prefer to have had the owner walk through / check out the vehicle with me prior and record condition and then again after. I felt nervous when I returned the vehicle as he said he would just email me. Recommendation: In the future is important to remind customers to take a picture of the vehicle , gas and mileage before and after for records
Linda M.Have two dollies available. For my small move this turned out not to be an issue, however for someone with 2-3x as much stuff this would have been more difficult for them. (The truck was 1/4 full for me and served my purposes very well instead of using a car)
Emily S.Convenient location. I would like to have dollies available for customers to help in the moving experience.
Roert K.He charg me 80 $ for 2 hours and alsoi i drivied only 20 km
Dhafer S.The rate and strange added charges were much higher than what was advertised
Calvin J.I booked 2 dolly appliances, but the location only had 1 available at the time. Would be appreciate if UHaul can give heads up next time so that I can plan/adjust accordingly. Other than that, everything has been really great.
Adil A.Like the personal service. It is not too busy.
Richard W.Friendly and efficient what else can you ask for!
Jeffrey K.Very easy just follow few step and done
Johnny C.We weren't told that we have to fill the gas. It would be better if we would have know that. We were charged extra for gas.
Gagan S.They shop owner is a very nice person but the uhaul service was not impressive. The truck mileage was wrong, the truck was not clean and worst of it I was charged for two days when I only used the truck for one day. I was charged for 140 plus Km when I only used 89km. I was also charged the weekend rate mileage rate instead of the weekdays.
Sowe A.they charged me double and also charged $10 for 2 liter gasoline. never rent it again.
AYDIN B.Keep up the good work!!! Was a pleasure doing business with you. Thx a lot and we will be back!
VESA N.Good service, no issues. Good truck, all worked well Thanks.
Ivan M.Love this location, reservations always ready to go at pick up time. Gentleman working the counter is quick and really cool when dropping back off.
Chris S.Be honest.
Jeffrey A.super friendly fellow i totally will go back there if i rent a uhaul again .... he also has the best flowers
kathy B.The staff sold me an insurance even though I told him I didn't want insurance. He uses his cellphone to operate uhaul so I cannot sign the agreement upfront. I noticed the irregular charge after dropping off the equipment when I received the agreement in my email.
GABRIEL D.I reserved furniture trolly and dolly as well,but when I took the car, they were missed. Now, you charge me $14 which you should credit it.
Pedram S.I have now in 3 occasions pointed out that the furniture pads I requested were not in the van and that I should not be billed for them, but it still appears on my invoice. This is unacceptable and very frustrating!
Jonathan B.Good service
ANGEL B.I did my booking with someone. She transferred me to that location. Surprisingly there is no truck available according to my ordered. When I follow up to uhaul they said I have no reservation. But when I talked to the guy with this location my name is there. So I have no choice but to take the small one. Then when I returned the truck the key box was broken. So I didn't leave the key. I am sorry to say this but UHAUL WASTE MY TIME that day. You should be good with your costumers. So frustrating. Thank you.
Eric R.The inside of the cab was not sanitized as there were crumbs & dust everywhere The dash was very dusty too.
Chantal B.merci
Dan T.Location was poorly lit for a 24 hour pick up location - had to stumble around in the dark going through the mobile pick up process Location did not supply the equipment that was ordered but still charged me (no utility dolly or furniture dolly)...still awaiting a refund from Uhaul
Ken N.I've used this location a couple times now and it is always a great experience. Very easy and fast and a pleasure to deal with this store owner.
Kelly F.The owner was very friendly and provided prompt services. The truck was ready to go. Overall, very satisfied.
PARAJULEE R.No comments
MADELO P.Great fast service. Love this location. Very patient and friendly
JONATHAN M.Uhall rep Rodger was excellent
Les S.