Customer Reviews for Sheeva LLC
(Concessionnaire U-Haul dans le voisinage)

46 évaluations

170 Taftville Occum Rd   Norwich, CT 06360

(860) 237-4399

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(860) 237-4399

170 Taftville Occum Rd
Norwich, CT 06360

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 5h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

I needed a quick pickup drop off from on storage unit to the next. I dropped in to this location and was blown away with the quick and efficient service! Thank you, it took me 1 1/2hr. For what I needed done. I was in and out for pickup and drop off! Thank you U-HAUL, you definitely came through for my needs today! 😊

Donna D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janice Lynn P. 
Évaluation :
5

Good service, pleasant knowledgeable individual.

EUGENE K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN W. 
Évaluation :
5

I was just a bit confused at first on how the wipers worked and where the lights were so maybe if there were someway to give customers who want it a brief overview of the vehicle before driving. Im sure the owner of this location would have but honestly I didnt even think about it until I needed to use them

Bill V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYLER M. 
Évaluation :
1

This drop off location is good just for drop off, but nothing good for new to pick up, esp. if you are not familiar with the sophisticated process and your internet is not strong enough. Those who prefer to do everything by self, better check up the website and app information for detailed instructions before you do the pick-up. There is no one to help you out. There is a helpful guy who is the owner of the Shell Gas Station, ad he said most of the people finished half way when they picked up.

Chenxi B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMES C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John F. 
Évaluation :
1

After booking at a different location, I was called and forced to use this location. This new location had no knowledge of my truck rental being moved there so I had to re register all my info to rent the truck. Arrived at 9:30 a.m and wasn't able to leave with the truck until 10:20 a.m. very disappointed.

Jack C. 
Évaluation :
1

I called the Norwich Police Department on the man who ran the uhaul service. He and I had a huge altercation where he called me a “bitch and never step foot on my property again or I'll slice your throat” after chasing me out of the uhaul location because he wanted me to close a 12,00 $ balance I had open with Uhaul! I've been renting with uhaul for years and I will never go back. I will go to Enterprise or Penske from now on.

Theresa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL W. 
Évaluation :
1

The employees were rude. It took 20 minutes to get my vehicle when I did the whole check in process online. The gas tank was only half full so it took extra time at drop off to get things straight. The employee behind the desk when I returned the truck was swearing (not at me) and I didn't find that profeasional.at all. I would not go back there to rent a truck again.

Cathy A. 
Évaluation :
5

Your online reservation system is too cumbersome and time consuming. Also, it would not allow me to upload pictures of my license as requested (Android). Having to refuse add on items before completing the reservation is annoying.

Terry E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jialin Z. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Charles R. 
Évaluation :
1

First, the business is not clearly marked. The dolly I ordered was not there. Then the rep told me I had a total of 6 days for the rental but neglected to tell me that I would be charged extra. She told me that was what was included. If had known that I would have returned it earlier. I'm extremely irritated! Never again!

Christie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john F. 
Évaluation :
4

Printer ?? inks is not available so not printing any paper ?? so I got u-haul without paper

rajesh S. 
Évaluation :
1

I paid for 2 dollies which I did not receive. I was told I would be reimbursed by the staff at Sheeva LLC and I was not. Further, I was charged for not filling the tank to the required level, when I filled it to the required level at Sheeva LLC. I will never be using uhaul again.

Stephanie P. 
Évaluation :
3

Mr. Sheeva was so busy taking care of other customers that it took over an hour to process my rental agreement. The printer was broken and I never received a contract. I had requested and paid for furniture protection pads that I never received. I place no blame on the attendant but believe the entire rental process should be better. Upon returning the rented truck the female attendant was busy taking care of customers and told me that I could take care of the problem with the "pads" on-line.

THOMAS W. 
Évaluation :
2

The clerk was friendly and helpful hooking up, but was unable to use the checkout software without help. That led to a long delay in picking up.

Timothy L. 
Évaluation :
1

I was told my rental would cost 29,95 $ and then be charged for any mileage I did over the 31 that was offered and I ended up paying 90 $. Very disappointing. I'm a single mother moving into my own apartment so any money I can save is important and this ended up costing me more. Also the manager at the location I went to was the rudest person to not only me, but also his employees.

rachel F. 
Évaluation :
5

Friendly staff, located in a gas/convenience store! Very simple operation with just a laptop and no equipment on site! Gentleman got me checked out in a timely manner!

Geoffrey S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christopher C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glorianne B. 
Évaluation :
3

Just a gas station drop off.

Matthew M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria A. 
Évaluation :
5

They treated me very kindly and courteously, and I am very satisfied thank you

Orlando M. 
Évaluation :
4

All good. Thank you for a positive experience.

Thomas L. 
Évaluation :
3

Had too fill ot the renal agreement myself

Lon K. 
Évaluation :
5

The only problem, u Haul at headquarters was not available.

Glen S. 
Évaluation :
3

Provide the correct number of pads and fill the gas tank to at least 3/4 tank. I prepaid my rental and filled out the form electronically. The attendant was not knowledgeable regarding U-Haul. I only received 30 pads in lieu of 48 ordered and gas tank was only 5/8 full. The truck loaded easily, rode well and unloaded well.

Austin A. 
Évaluation :
3

It was a good experience, counter person was friendly and polite. Felt bad for him though, tough to go through all the steps of uhaul paperwork and wait on regular customers as well. Did not help to fill out everything on line

Tim N. 
Évaluation :
5

The only had issues with the uhaul computer.

Jason L. 
Évaluation :
2

i believe we were overcharged.

Paul H. 
Évaluation :
5

They guy at the pick up location AKA gas station did know what he was doing. Never entered it into the system properly so I had trouble with dropping the truck back off. Next time I'll stick to strictly uhaul dealers

Justin J. 
Évaluation :
5

no problems

SCOTT D. 
Évaluation :
1

I drove from east providence to Connecticut to get a Truck and the guy said his computer was down so he couldn't give me a truck he sent me to 2 other places to see if they had trucks and they didn't. I spent a few hours driving for bull shit! I will never rent a truck from any uhaul in the world again worst mistake I've ever made. The truck even stunk it smelt like cigarettes and had cigarettes in the back of the truck and was really dirty.

Robert C. 
Évaluation :
2

Reserved a dolly when I got there no dolly.

Dawn B. 
Évaluation :
5

Perfect all around!! Can't think of anything else to change or improve! David was excellent and very friendly and professional :)

Nicholas S. 
Évaluation :
1

Drop box was broken, I didn't not see any uhaul personnel; however the gas station attendant was very friendly.

Randolph B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luke L. 
Évaluation :
1

When we dropped off the truck we were told we went over 84 miles. Reservation was for 100 miles, no idea where the 84 miles came from. Plus the drop off location changed and was farther away. Also tacked on 14 $to the bill for insurance that I had opted out of during the reservation. We stopped at the original location, the person there was rude and not helpful. I hope we never have to rent from UHAUL again.

Carrie H. 
Évaluation :
5

The website should let people know that this location is NOT fully equipped U-Haul location.

Donnette G. 
Non les évaluations ont été soumises pour cet établissement.

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