James Edwards WENT Above & Beyond to make my rental smooth Koodos...to JAMES THANK YOU
Karen F
Customer Reviews for Shelby U Store It
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Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Easy, unmanned, option for returning a trailer. Very quick process.
MARK GNo one there to receive no place to park and no confirmation
Kenneth RJames was great to work with!
Karen LThe automated check in and out is likely very effective in a city with good Wi-Fi. However in rural areas like this it becomes a 20 to 30 minute process with a world of built in frustration
Jim PMake the gps link go to the actual pick up place. The texted link from uhaul takes you to a corn field in bfe
Christina GReturn area is very small and hard to pull into but part of that was a 25' truck angle parked. I do think this is a brand new location but it needs some more work
Doug HThe app for returning the unit did not accept our location and we had to call uhaul, the First Lady we spoke with Vernita Nash was extremely helpful and accommodating, the following day when we had not received our receipt we had to contact uhaul again by phone, this lady was rude, and condescending. I was trying to get a problem solved and she was not helpful at all. Because of her attitude I will not use your service again. I am willing to pay more for the service and be treated with respect.
Sue B