Évaluations des clients Shell Food Mart
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Témoignages des clients récents de Shell Food Mart
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joseph N. le
AWFUL service!! Not at all prepared to handle U-Haul customers.
Francine H. le
The rental was fast and easy I only had one very small issue the previous driver left it smelling like cigarettes smoke so you might want to use some air freshener
Harvey M. le
Customer service was great no problems dropping off U-Haul. Thanks:)
THOMAS P. le
The gentleman couldn’t check in my truck I hope he has checked in my blankets he was all by himself and his defense and I feel bad for him I just don’t want someone coming back down on me finding fault with anything because he told me to leave everything there and he took the
Furman B. le
Did not give me my options for insurance did not do a walk-around of the truck did not explain to me that I would get a list of recent damages text to me charge my card without explaining to me all the details of rental of rental procedures a deposit was charged on my debit card told me after the fact next time I will go to Hertz
Cortney K. le
Make sure equipment is clean and works properly. Ensure everything customer reserves is actually with the reservation
Florence B. le
The process of renting the truck was easy and uneventful. Would do it again, if it wasn't for moving.... Only one detail: they didn't have the pads that I requested. But overall, very happy with the experience
EDUARDO G. le
It’s not the place I’d recommend. It’s a gas station and convenience store. Very little interest, if any, in the truck rental business. An ok location to drop off, but that’s all.
Dajia H. le
Be more professional, inspect moving vans before purchasing out, as well, mark for gas hand (was accused for not returning the gas, I have proof of the gas hand before moving the truck of the parking lot as well as when I returned It, and Still Was accused for not putting more gas in and I did so, actually put It over full. Very unprofessional!!
dave L. le
Didn't have an appliance dolly, but it all worked out in the end
Julie M. le
I was over charged. It took an hour and a half to get the truck and the manager was very rude. He didn’t seem to know what he was doing. I would never recommend this place to anyone.
Julia W. le
The truck was horrible very poorly maintained made my move so much hard the lights didn’t work it was hard to drive and was skipping and they didn’t even give me a discount for the trouble I called uhual to let them know that the truck was in horrible driving condition
Marsden M. le
Well i was charged for equipment i did not have nor use and i tried to tell the person it was wrong and they processed it anyway so i was charged then i have to call the 800 number to get my money back. The one who rented to me was great but the one who finished it when i returned the truck was not well informed. Dont know that i would use this particular rental place again.
marc S. le
I had reserved a small truck at another location for the same day. When I got there they only has a 27 foot, which was too large. They did locate a 10 footer at another location for me.
Cynnethia G. le
That was the WORSE HORRIBLE LOCATION. PLEASE REMOVE UHAUL SERVICE FROM THAT LOCATION.
aquil W. le
Customer service and getting the reservation correct the first time around.
Virginia B. le
I can't say that I'd recommend this location for pickup. The man running the store wasn't exactly rude at pickup time, but he spoke quickly and shortly, making it hard to understand him. He was rude the night prior to my picku. I called to verify my appointment. I had a couple more questions after we spoke and he verified the time. However, he saif "Ok bye" quickly and hung up on me before I could get to my next questions. When I tried to call back it went straight to voice mail. I got the impression that he didn't have time to fool with me.
Gregory G. le
Owner showed up late to open the store, then took his time opening and turning on the gas pumps. Two of the pumps didn’t work, frustrating. I wouldn’t recommend a gas station, stick to the u-haul stores a storage company.
ANITA E. le
My rental experience went very well.
Anthony Y. le
Thanks