Le client n'a pas laissé de commentaire.DEBRAJ D.
Customer Reviews for Shenandoah Rental
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Winchester, VA 22603
(@ Rt 11 N)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 5h pm
- Dim : 10h am à 1h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.CHRISTOPHERLEE M.
Nothing to improve. The truck was phenomenal!Grant K.
Nothing!! Excellent service, great!!!!JOSEPH B.
Trailer had a slow leak in the tire. Uhaul would not allow me to change drop off location, unless I pay nearly double. They only offered to send a mechanic, I think this policy should be reviewed.ABRAMMICHAEL S.
Le client n'a pas laissé de commentaire.BRENTADAM S.
Shelby, who I believe is the owner, was friendly, professional, easy to work with. I am very satisfied. I definitely recommend this location!DARINJOSEPH B.
Le client n'a pas laissé de commentaire.KARENEMILCE P.
Also very helpfulBRETTWALTER W.
Le client n'a pas laissé de commentaire.ROBERTWESLEY B.
No improvements necessaryROYSAMUEL A.
Le client n'a pas laissé de commentaire.POLLYSUSAN G.
Le client n'a pas laissé de commentaire.Daniel L.
The woman that waited on us was very engaging and informative. Totally knew what was what.KELLY LYNN D.
Shelby is always so nice and helpful!AARIKAJ M.
Shelby is the absolute best!!!Aaron R.
Shelby was super helpful and worked hard to help me with everything I needed. 100 % recommend her and this location!Aarika M.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.ROBERT B.
The location we rented from was amazing. Wouldn't change a thing!JOSHUARUDACILLE B.
Everything was perfect.THERESAA S.
Le client n'a pas laissé de commentaire.Karl S.
Le client n'a pas laissé de commentaire.ANTIONETTE S.
Staff is very accommodating and easy to work with. Location is in good proximity to I-81.Brian S.
I really don't know - office staff was very helpful - truck was clean - ran well - and return was very easy. We will use them again as needed.Sue M.
Le client n'a pas laissé de commentaire.IVANFERENC H.
Took long time to get papersMARCOSDANIEL J.
Le client n'a pas laissé de commentaire.JOHNNIE B.
Le client n'a pas laissé de commentaire.Carrie D.
Everything great.Gerald C.
Great service staff. First rate.Brian S.
Dropped off after hours.Jordan S.
Le client n'a pas laissé de commentaire.DAVid P.
I've always had a pleasant experience when using uhaul. Never really had any issues or problems. Merci.STEVEN ROSS G.
Le client n'a pas laissé de commentaire.SCOTT L.
The chain hookups to my vehicle did not work well & were replaced by my brother w something else from Lowe's. The electrical hookup to my vehicle had worn wires.SUSAN MAY D.
The on-site customer service was solid, as I have come to expect. The sun visor was busted, but that's no big deal. The real issue was navigating the UHaul website. I spent over 40 minutes on hold, calling customer service multiple times, getting conflicting instructions and guidance, etc. before finally being able to get the truck.Dustin S.
Friendly service, this location highly recommendedHarry H.
Friendly and helpful representative.Robert W.
Excellent service à la clientèle.Jerel S.
Le client n'a pas laissé de commentaire.DOUGLAS L.
We worked with Shelby and she was amazing! Very helpful and quick to communicate.JASONMICHAEL H.
The owner was very nice and helpful. I will definitely use this place again! They have made me a loyal customer.PAMELAGRACE S.
Le client n'a pas laissé de commentaire.RICHARD S.
Staff was friendly and professional. Location is very easy to get to. A++MICHAEL P.
Le client n'a pas laissé de commentaire.Jessica G.
Le client n'a pas laissé de commentaire.Steven S.
Le client n'a pas laissé de commentaire.Kimberly J.
Le client n'a pas laissé de commentaire.Brian S.
My new go to for truck rentals. Quick & easy, always a pleasant experience.JEFF T.
Windshield wipers could have been replacedLee S.
Great overall experience. Will be back.JOE H.
Le client n'a pas laissé de commentaire.SAMUEL ANTHONY H.
The check engine light was on when we started the truck, but we had no issues on the drive.CHELSEALEIGH CAL G.
Le client n'a pas laissé de commentaire.Daniel H.
The lady on phone was good, but I could not find here when I arrived!YASSIN I.
Excellent customer service and it was quick and easy. We were on our way in no time! Easy and fast return as well. I received my receipt the next morning after drop off.Jennifer P.
Le client n'a pas laissé de commentaire.Logan S.
Excellent customer service!!laurie H.
I was rented a truck with leaking brakes that could have killed meJUSTIN B.
Great customer service, I highly suggest everyone to use this location!KEVIN B.
The gentleman that works here gave me the incorrect nfo on rates and he seemed irritated when I went into the business to ask questions and I interrupted his online gaming on the TV in the location. Very unprofessionalSUE H.
Le client n'a pas laissé de commentaire.Robert J.
All locations should be like this oneRICHARD P.
Le client n'a pas laissé de commentaire.Sanford W.
Le client n'a pas laissé de commentaire.Robert H.
I give Shenandoah Rental a 10 out of 10 for providing an easy and cost effective service! Customer Service is 10 out 10 as well!!CHRIS B.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.CHRISTINESUE M.
After hours drop off is very convenient and appreciated.Lester M.
Le client n'a pas laissé de commentaire.JOHNMICHAEL JR B.
The seat belt light stayed on even though both seat belts were fastened. The 10 ft truck was perfect otherwise.PHILLIPANTHONY C.
Excellent service and I will recommend this business to anyoneCAROL DIANE W.
Nothing! Excellent service and equipment for our last minute need!Tara R.
Le client n'a pas laissé de commentaire.Kerrie J.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.JEFF T.
Le client n'a pas laissé de commentaire.STEVENPHILIP C.
Le client n'a pas laissé de commentaire.Jeffrey D.
I have rented from this location several times. It's always been great service and good equipment.JUSTINTHOMAS H.
Le client n'a pas laissé de commentaire.SHELBYJEAN L.
I could never ask for anyone more accommodating than the service provided at this locationTerry F.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.BETHDORSEY H.
I was very pleased with the owner. She worked with me so that I was able to get exactly what I needed in order to make the move smooth and less stressful. I will definitely use this facility again and will be happy to recommend them when asked by family and friends who I recommend. THANK YOU!TAMMYFOLTZ E.
The staff was superb! I only wish I knew their names, I'd call them out accordingly. So pleasant on the phone, helpful ... called me back --that's HUGE these days. Wonderful owner on Sat. morning was there even a little early--and she was FANTASTIC. Nothing but good things to say. Thank you, Uhaul and thank you SHENANDOAH RENTAL!!! Very kindly/respectfully, Gene MattinglyWAYNEEUGENE M.
Le client n'a pas laissé de commentaire.CAMERONSPENCER G.
Not muchSTEPHANIE C.
Le client n'a pas laissé de commentaire.TRAVISLANE G.
Le client n'a pas laissé de commentaire.Stephen C.
Le client n'a pas laissé de commentaire.Adam A.
Le client n'a pas laissé de commentaire.Glenn K.
When we dropped off the rental the person on duty was very helpful.Andrew D.
Le client n'a pas laissé de commentaire.RICHARD DALE K.
The traffic dept at uhaul called and cancelled my original rental 3 hours before we were supposed to pick it up. They then offered me another piece of equipment and they were going to wave the mileage and give me 50 dollar guarantee refund. When I spoke to the actual place we got the equipment from the traffic department proceeded to say no we didn't say no mileage just dropped the mileage to 0,99 a mile. That was not what we agreed to also I was originally getting a trailer and not a truck so I had not planned on gas or mileage at all but we were 3 hours from moving so I had really no choice but to get the equipment they had. The actual rental place were awesome to work with and they really tried to accommodate us as much as they could. We ended up paying much more than we had planned on. The traffic department needs to try and stick with the actual promises they make to customers. I worked with Josephina and she told the local office I had misunderstood what she told me but I questioned her several times about no mileage being charged and told her that was the only reason I would keep the reservation. I'm assuming the calls are Recorded and I think it would be clear that she promised that. Sorry this is so long I have had so many great experiences with uhaul so I was completely surprised by this one. Again the local office was very helpful and so nice to work with my issue is with the traffic department. Also I made my reservation about two weeks ahead of time.Tiffany P.
Nothing it was a great experienceCharles F.
Your 24/7 service needs a major overhaul...hence the need to visit a location during business hoursWilliam D.
Excellent customer service nice people to do business with very professional .Kevin W.
The person who helped us is a exalent person and and a fast satifaction, a great person to count on ????i recommend herROBERTO M.
Every thing when very well from reservation to return. The price was reasonable and less than estimated. Happy customer ! Thanks!FRANKLINEDWARD W.
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