Customer Reviews for Shipping Connection Inc
(Concessionnaire U-Haul dans le voisinage)

359 évaluations

406 E 300 S   Salt Lake City, UT 84111
(300 So 400 E)

(801) 519-0587

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 7h pm
  • Sam : 10h am à 3h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(801) 519-0587

406 E 300 S
Salt Lake City, UT 84111
(300 So 400 E)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 7h pm
  • Sam : 10h am à 3h pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Clark P. 
Évaluation :
5

Nothing at all. The man that assisted me was kind and very helpful. Merci.

Alex B. 
Évaluation :
1

The vehicle had someone else's soda and cigarette butts in it. The fan control knob for the vehicle was missing and I got caught in a snowstorm on a mountain pass with no functional defrost. Extremely dangerous!! I couldn't see and had to hang my face out the window to make sure I didn't drive off the road. I should ask for a free rental but am still waiting to hear about getting a discount. Insane

Kristy B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ashley T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric M. 
Évaluation :
5

The manager at this location was knowledgable and made sure I got a good vehicle. All went well.

Joannes G. 
Évaluation :
1

I got charged 3 different payments!?

Jimmie N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peyton M. 
Évaluation :
5

Second time using shipping connection their good Courteous and efficient.

Steven M. 
Évaluation :
5

Excellent service à la clientèle

shaun D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle H. 
Évaluation :
5

Excellent service

Sandra F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLINTON L. 
Évaluation :
5

There was no one to take me out to the vehicle; to verify gas or mileage.

Laurel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grace V. 
Évaluation :
5

Excellent experience, good explanations, quick pickup & easy rental

Deborah B. 
Évaluation :
5

I literally experienced some of the best customer service in my life.

Darren S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dana A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Abigail T. 
Évaluation :
4

this location only had vans, but if customer wanted pick-up or 10 ft box truck. bring it to them instead of customer having to run all over town to get.

elmer D. 
Évaluation :
5

Paul does a great job at Shipping Connection. We are always pleased with our experience!

john S. 
Évaluation :
4

I reserved my pickup for 8:30 am but when I arrived and checked in online I got a message that I would not be able to pick up my van until 10:00 am, when the store opened. This was a pretty big inconvenience and I would have picked a different location, with earlier availability, had that been clean during the reservation process. The clerk working the desk was very helpful.

Peter S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caine W. 
Évaluation :
5

Paul was courteous, prompt, professional, efficient and made the entire process smooth and trouble free.

andy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonie V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vincent P. 
Évaluation :
5

Your reservation process made payments very confusing. I was asked three times to verify charges to my debit card, with no clear understanding of the final amount due. In total, I was asked to verify $115 dollars worth of charges varying from $30-$75 and still do not know what my final charge amount was for using your service. This is very frustrating.

Jared W. 
Évaluation :
5

I have rented here for the past 3 years when needed to move my daughter in/out of her apartment while at school Paul is always great!

Lori B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Penny M. 
Évaluation :
5

Quick, clean, courteous rental of cargo van for quick in-town furniture move. Merci!

Atif E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karl S. 
Évaluation :
3

No clear designated spots for van to be parked in lot. Spot was occupied when returned key. Would be nice to have spot closer to front of parking lot instead of very back. Not easy to back van into.

Kelson R. 
Évaluation :
3

The man helping me couldn't put the dolly in the truck, because I had the key, instead of getting the key from me and putting the dolly in, I !eff thinking the dolly was in the van, the when I finished I asked for a refund on the dolly and he didn't eat to give it to me, said he didn't know how, I had him call someone that did, I did get my refund, but the guy acted like I shouldn't be asking for one. He was very put out

Gina D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Prateek C. 
Évaluation :
3

The gentleman who helped me was really nice. However the van was stuck back in the far corner of the very small parking lot and I could barely get it out. It was extremely filthy inside, and when I turned on the air conditioning it blew dirt and dust into my face.

Lara B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robyn H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheldon F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Aarushi S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Raymond C. 
Évaluation :
4

Paul who runs the store is an excellent customer service rep.

suzy W. 
Évaluation :
4

The website mobile login is awful. During truck pickup it randomly stopped letting me take pictures, I would click on the take photo button and the screen would just turn black. When I tried to refresh the page it was already saying "Return Truck" I took pictures of the fuel gauge & odometer before and the dirty windshield in case it is an issue but they matched what the website said so I'm hoping it's okay.

Sierra I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Val L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER H. 
Évaluation :
5

The representative, Bart Johnson, was quite excellent. Went out of his way to assist me and ease the process. I'd look forward to renting though him again. Please pass on my thanks.

Ashley E. 
Évaluation :
5

Excellent Customer Service. Very nice and helpful.

ROBERT C. 
Évaluation :
5

Paul is the best !

Bruce R. 
Évaluation :
3

Van was dirty and had a broken rear view mirror. The clerk was very nice.

Renee S. 
Évaluation :
5

Paul is outstanding in every way !

Bruce R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter F. 
Évaluation :
4

The location was great, the van had a broken rearview mirror and needed an oil change.

Debbie B. 
Évaluation :
5

Great easy service at this location. outside of truck a little dirty

Mark B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Igal S. 
Évaluation :
3

I had pre-ordered pads. No pads available. Need more flexibility in inventory control and management at your locations.

Michael D. 
Évaluation :
5

I will definitely use this company again. A very positive experience, easy from beginning to end!

mindy R. 
Évaluation :
5

I was only traveling a few miles with this vehicle. When I received it had 1/4 tank of gas. I was told I would need to bring it back with 1/4 tank of gas. I put much more than that in the vehicle. $20 worth of fuel but received no credit for it.

John L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hayden C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander S. 
Évaluation :
1

The worker was VERY rude to me and to other people there. Yelling at the other worker there, and mad at me for reserving a rental on my phone that made him go out in the snow and dig it out. He made his CUSTOMER feel bad for using his services! Awful rude person. Never using this location again

Rachel J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yunjie Y. 
Évaluation :
5

The rear view mirror back up assist has been mounted upside down.

John N. 
Évaluation :
5

Super fast and convenient pickup and drop off. Brand new van with 70! miles on it.

igor K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacie R. 
Évaluation :
5

My college son rented a van to move from 1 apartment to another. He doesn't have a car & is too young to rent one. However U-Haul rented to him at a very reasonable rate. The van was easy to drive & carried everything in 1 trip. Way easier & cheaper than me traveling from another state to help him move! It's a huge load off my mind.

Jacob L. 
Évaluation :
5

Store owner courteous and efficient - vehicle was in great shape and everything went smoothly. No improvements!

Nick B. 
Évaluation :
5

All employees were great!

brian K. 
Évaluation :
5

The location was great, however we had a terrible experience with the after hours drop off process. We were on a schedule, and the app seemed to be working fine until it came to the payment process. We had already slipped the key into the key drop since we thought we were done and started to drive to where we had to be next. The app declined every single card we tried to pay with, and when I tried to go back to try refreshing, it canceled the drop off process and deleted all the pictures we took of the van, and we couldnt get back in to take pictures. I would not use the 24/7 pickup dropoff option again.

Christopher C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Florentino A. 
Évaluation :
5

the prior customer came back late. The manager adjusted my time so i could accomplish my task. The vehicle was left for me smelling heavily of cigarette smoke

Jonathan B. 
Évaluation :
5

Everything was great with the experience and the equipment.

Eric J. 
Évaluation :
5

Very good service! Fast and great customer service!

Andrew K. 
Évaluation :
5

Parking is a bit tight!!

James W. 
Évaluation :
1

You have double billed me. I have been calling "customer service" for the last 3 days and I have been on hold for a total of 1 hour and been hung up on twice. I have been polite and just wanting assistance to no avail. I will never do business with you again. Still have the double charge showing on my account and my account is in the negative. I am ready to explode.

Jeff P. 
Évaluation :
5

Let people know to call the uhaul location they are renting from to find out if they get access through the mobile app. I got lucky and the manager helped me even though the place was closed.

Justin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason V. 
Évaluation :
5

Easy.

BART J. 
Évaluation :
5

Good location, hard working U-Haul crew, we will return. D

Lawrence D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BART J. 
Évaluation :
1

The location was very disorganized. The 'man' that did the rentals was gone. The person that did the transaction was inexperienced. The printer was unplugged. I received NO paper work before I left. I had no idea the mileage, etc.

Richard N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michelle S. 
Évaluation :
5

Great customer service and very flexible with last minute changes. Shout out to Paul who was so nice!

Diana Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary L. 
Évaluation :
1

I was charged for two days. I had the Van for 10 hours. For the next customer please do not overcharge. Thanks

Amir A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wenkang H. 
Évaluation :
1

Overcharging! !!!!!!!! 19,99 turned into 55 um OK 2 separate charges on my card. Don't go here

eric W. 
Évaluation :
5

List somewhere in the vehicle what the volume of the gas tank is (I filled the tank beyond what was required of me)

John C. 
Évaluation :
3

The store was pretty busy and the clerk was very professional and courteous. The only downfall was the small parking area. Other than that the transition from picking up and dropping off the moving van was effortless.

teresa L. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page