Évaluations des clients Shoopmans

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Shoopmans

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

DAVID D.
Évaluation :

I have used showman's uhaul for over 10 years. Always helpful.

DAVID D.
Évaluation :

I have used shoopmans for over 10 years and they have been great to work with.

Brandon R.
Évaluation :

Quick friendly service

Martha S.
Évaluation :

Le client n'a pas laissé de commentaire.

Albert S.
Évaluation :

Nice Job!

Keith R.
Évaluation :

I'm not a fan of all the hoops you have to jump through to return a truck without a person onsite, but there weren't any problems.

Steve N.
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID R.
Évaluation :

Le client n'a pas laissé de commentaire.

George B.
Évaluation :

No one at location had to wait along with another person. Who had already been there one hour before me who had returned to conduct business and no one was there apparently then either. I only waited about 20 mins. No big deal for me had nothing better to do.

Rocklin H.
Évaluation :

IT WAS 1: 30 IN THE MORNING A NOTHER OR NO ONE WAS AROUND EXCEPT BARKING DOGS

Christopher H.
Évaluation :

Le client n'a pas laissé de commentaire.

cindy N.
Évaluation :

Le client n'a pas laissé de commentaire.

Richard H.
Évaluation :

Le client n'a pas laissé de commentaire.

ROBERT F.
Évaluation :

The man that helped my father and I was very rude. He even told my dad that he didn't have to rent to us. All because he didn't see how I put my dad down as the driver because I broke my foot and can't drive but I was paying for the uhaul. I simply pointed to my dads name on the screen and the male got very rude and asked if we wanted to do it ourselves and then said he didn't even have to rent it to us. We were on vacation and our vehicle broke down and was just needing some help. I will not recommend this location to anybody because I would not want them to be treated with such disrespect like my father was

JACK R.
Évaluation :

Le client n'a pas laissé de commentaire.

VIRGINIA P.
Évaluation :

Le client n'a pas laissé de commentaire.

JERRY F.
Évaluation :

The staff was very friendly and the rental pickup service was fast and hassle free!

STEVEN H.
Évaluation :

Le client n'a pas laissé de commentaire.

CLIFTON B.
Évaluation :

NA

CARL D.
Évaluation :

Associate was friendly and courteous. Very helpful. Highly recommend.

Kyle J.
Évaluation :

Shoopmans is great to work with. Very clean facility with a friendly staff. This is my first place to go when I need to rent a U-Haul.

jacqueline B.
Évaluation :

had trouble with AC. When going up a hill the AC would not work, would only put out hot air. going down hill or level land, AC worked good.

JAMES H.
Évaluation :

Get rid of the bowling green retail store on campbell lane in bowling green. Not a good experience when I rented there

William I.
Évaluation :

Le client n'a pas laissé de commentaire.

benjamin A.
Évaluation :

Le client n'a pas laissé de commentaire.

Amye M.
Évaluation :

I feel that it cost alot from just goin to glasgow to bowling green kentucky and we only used it for hours. We had it back before the next morning and it cost 196 for it

Eric F.
Évaluation :

Le client n'a pas laissé de commentaire.

Ricky G.
Évaluation :

Le client n'a pas laissé de commentaire.

RICHARD C.
Évaluation :

Le client n'a pas laissé de commentaire.

Darin B.
Évaluation :

Very bad experience and will never use online again. When I got too location no one was there and when I called the number of the location he said left a little early because nothing was scheduled. He came right in to help me and get it straightened out. He said my rental had been moved to another location and didn't know why or how and couldn't even tell me the location. NEVER EVER WILL I USE YOUR ONLINE SERVICE AGAIN !!!

Mark T.
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID S.
Évaluation :

Everything was simple, painless and quick. Will be back again when I need to rent one

Denise R.
Évaluation :

Nothing. Same as above. Excellent service

Carlin L.
Évaluation :

Nothing

Adam S.
Évaluation :

Le client n'a pas laissé de commentaire.

Freeman S.
Évaluation :

Le client n'a pas laissé de commentaire.

Tim H.
Évaluation :

Le client n'a pas laissé de commentaire.

Jeffery F.
Évaluation :

Le client n'a pas laissé de commentaire.

Kari C.
Évaluation :

The online process sucked however once I went into the place it went smoothly and fast. Next time I need a uhaul I will definitely be going back inside this place.

Tracie S.
Évaluation :

Truck was leaking water and my personal belongings got wet had to re wash all of my clothes and blankets witch on top of a move is horriable and the truck has major front end issues was shaking very bad at 60 mph was a horriable experience and would like to be contacted asap

Leah M.
Évaluation :

Have rented several times from Shoopman's and they have always done an excellent job in service.

Robert F.
Évaluation :

The lack of smaller trucks/vans made the entire experience more costly both financially (at least 20%) and physically (a 20' truck). Next time I need a part for my truck, I'll pay for shipping.

Larry C.
Évaluation :

Called ahead for drop off, the owner stayed late to allow me to drop off.

Kyle J.
Évaluation :

Always friendly and very helpful. My first choice for U-Haul

Michael S.
Évaluation :

Le client n'a pas laissé de commentaire.

Kyle H.
Évaluation :

Le client n'a pas laissé de commentaire.

Millard K.
Évaluation :

Le client n'a pas laissé de commentaire.

JAMIE C.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert H.
Évaluation :

Le client n'a pas laissé de commentaire.

Mark M.
Évaluation :

They were late with the rental. They were rude about it cause their lunch was interrupted. He said well we have to have a lunch. Then said my sister didn't know what she was talking about but she set the pick up time at 12 herself. That is a horrible way to treat customers. I'm never using uhaul again

KENNY K.
Évaluation :

All good

Tonja W.
Évaluation :

Le client n'a pas laissé de commentaire.

Brandon M.
Évaluation :

Le client n'a pas laissé de commentaire.

Nickie T.
Évaluation :

I don't have smart phone and data. Thankfully, my daughter was with me and was able to complete dropoff info

Thomas B.
Évaluation :

They good guys and everything is good just takes forever to get the in and out. Have to wait for the computer to load everytime and its really slow. You cant never go and get in and out quick and there's nobody in line waiting just a lil slow

David B.
Évaluation :

Le client n'a pas laissé de commentaire.

Daniel L.
Évaluation :

My reservation was moved once after scheduling the trailer. Then when I showed up after a 30 minute ride out of my way the trailer was not at the location. I had to drive back 30 minutes to pick up a trailer at another location.

Kevin F.
Évaluation :

Le client n'a pas laissé de commentaire.

Jason R.
Évaluation :

Le client n'a pas laissé de commentaire.

Christle A.
Évaluation :

Service was excellent

Marcus A.
Évaluation :

Le client n'a pas laissé de commentaire.

THOMAS H.
Évaluation :

Everything was great. Thank you and Shoopmans .

Tyler S.
Évaluation :

The hours online are incorrect and the person who helped me was very rude and short with me.

CARL D.
Évaluation :

drop off on a Saturday, location was not open at the time. Called the next business day, very friendly and helpful.

carolyn P.
Évaluation :

great experience no issues

james P.
Évaluation :

UHaul electrical connector was dirty and intermittent

Jami B.
Évaluation :

Le client n'a pas laissé de commentaire.

Vicki K.
Évaluation :

Le client n'a pas laissé de commentaire.

heather H.
Évaluation :

Super friendly. Explained everything very thoroughly.

Stephanie V.
Évaluation :

Le client n'a pas laissé de commentaire.

Ray T.
Évaluation :

Great customer service, I got exactly what I requested without having to compromise for another size moving truck. I've used U-Haul a few other times but this location made things smooth and stress free for me. Thanks Guys...

Ariana S.
Évaluation :

Le client n'a pas laissé de commentaire.

Freddy D.
Évaluation :

Le client n'a pas laissé de commentaire.

lynn L.
Évaluation :

The drop off place was clean and welcoming to the customer. Employees was well groomed. They need to have an award for the best U-Haul place.

Oliver H.
Évaluation :

They were friendly and easily answered all questions.

Charles B.
Évaluation :

Le client n'a pas laissé de commentaire.

MICHAEL S.
Évaluation :

Best deal for movin on a budget- trailers in good shape and pull well Shoopmans is a great front-end for the product and make it a great experience overall

Michael K.
Évaluation :

Le client n'a pas laissé de commentaire.

James E.
Évaluation :

Le client n'a pas laissé de commentaire.

Kyle J.
Évaluation :

Always very helpful getting equipment ready for tow. Thanks

Dana S.
Évaluation :

When my niece went in to drop off the vehicle and explained everything he was rude and non receptive. I think Uhaul should screen their locations a little better.

don carlos R.
Évaluation :

Verry friendly desk attendant

Toby T.
Évaluation :

poor customer service, and def tries to rip consumers off. paid double for one way .ridiculous.

Michael T.
Évaluation :

I have rented u-hauls from Shoopman for years. He is always helpful.

thomas P.
Évaluation :

Le client n'a pas laissé de commentaire.

Scott B.
Évaluation :

Le client n'a pas laissé de commentaire.

Timothy M.
Évaluation :

Very good in and out in no time

Theresa M.
Évaluation :

Le client n'a pas laissé de commentaire.

Joy S.
Évaluation :

The whole experience renting with UHaul was miserable. I specifically went to the location for pick up (40 minutes drive) we wanted to use due to convenience a week before the rental time to ensure we would have ALL the equipment we would need. When I received a text stating the pick up location was different I began calling relocation and eventually went (again a 40 minutes drive)to the location which I had made the arrangement. The location was closed. I called and went to the location from the change in location (another hour drive further from where I needed the truck/car hauler) only to find out there wasn't a car hauler and I would have to go to a THIRD location- the next day. For my trouble? 30 additional miles

theresa M.
Évaluation :

Check the shocks, drove like their bad, bounced all over the road!

Patricia C.
Évaluation :

Le client n'a pas laissé de commentaire.

Kevin B.
Évaluation :

Good job. Very friendly

Walker G.
Évaluation :

Will be getting any UHaul I need from there now on.

Norris J.
Évaluation :

The A/C was broken on the first truck assigned. The second truck had a lot more miles than the original, so presumably, older. The truck was a rattletrap! While there were no noticeable mechanical issues, there was a good deal of rattling and vibration noise in the cab, when at road speed. The assigned truck had been through obvious hard times, with front bumper bent and numerous scratches on the truck body side panels. Ramp needed lubrication; it did not roll that easily. I have pictures. Let me know if you want to see them. From a design situation, it would have been better had the ramp been three or four feet longer, decreasing the angle. Staff at Shoopman's is fantastic. Staff at the Chelsea Alabama location is also fantastic.

Kimberly H.
Évaluation :

Very nice and friendly. Helped unhook the trailer and etc.

Diana G.
Évaluation :

Nothing the people on both ends where great

John R.
Évaluation :

Le client n'a pas laissé de commentaire.

Leah M.
Évaluation :

Le client n'a pas laissé de commentaire.

John R.
Évaluation :

Le client n'a pas laissé de commentaire.

LESTER J.
Évaluation :

Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

Retour
Haut de la page