Customer Reviews for Shore To Shore Rental LLC
(U-Haul Neighborhood Dealer)

826 reviews

923 Egg Harbor Rd   Sturgeon Bay, WI 54235
(Off the HWY of 4257)

(920) 743-5997

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: 10 am - 1 pm

Services at this Location:

Contact Us

(920) 743-5997

923 Egg Harbor Rd
Sturgeon Bay, WI 54235
(Off the HWY of 4257)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: 10 am - 1 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5

Customer did not leave a comment.

Norge P. 
Rating:
5

Customer did not leave a comment.

Christopher A. 
Rating:
5

Very nice and helpful

DAWN M. 
Rating:
5

Best customer service overall! Helpful, friendly and I always get in and out quickly. Highly recommend.

Margaret C. 
Rating:
3

The truck had a check engine light on not a good pre delivery checkovet

Randal H. 
Rating:
5

Linda is very helpful and attentive to the customer needs. I always go to shore to shore for my rental equipment needs.

Michael G. 
Rating:
5

Excellent service. Linda is great! We will continue to rent from here when we need UHaul services.

Theresa E. 
Rating:
5

Customer did not leave a comment.

Gilbert W. 
Rating:
4

Nothing that I can think of.

Gary V. 
Rating:
4

Customer did not leave a comment.

Patrick B. 
Rating:
5

Run through of truck controls if we have never used one before

Morgan L. 
Rating:
5

To be honest, nothing

Keith F. 
Rating:
2

When I arrived to return the trailer, I found Shore to Shore to be closed. After a moment of confusion, I remembered that I could probably "return" it through the app, which I did - seamless! BUT the sign on the door said that they should have been open at the time that I was there.

WILLIAM S. 
Rating:
5

Customer did not leave a comment.

JOHN C. 
Rating:
5

Customer did not leave a comment.

Kenneth B. 
Rating:
5

The desk clerk went out of her way to make it easy to understand the procedure. Very very helpful!!!

ROBIN V. 
Rating:
3

Customer did not leave a comment.

Thomas P. 
Rating:
5

Linda and Scott always take good care of me.

Louis Z. 
Rating:
5

If they fill the gas tank with more than the 1/4 tank at pick up, the will not be reimbursed. I returned the van with almost 3/4 tank of gas...but no reimbursemet...my mistake for doin so.

Vicki B. 
Rating:
3

Nice lady

Justin B. 
Rating:
5

Customer did not leave a comment.

James B. 
Rating:
5

Customer did not leave a comment.

James J. 
Rating:
5

Customer did not leave a comment.

Tyra B. 
Rating:
5

Nothing. Very professional, polite and courteous.

Daniel B. 
Rating:
5

Customer did not leave a comment.

Julie L. 
Rating:
5

Customer did not leave a comment.

James J. 
Rating:
5

Nothing!

Louis Z. 
Rating:
5

Customer did not leave a comment.

THOMAS B. 
Rating:
5

Customer did not leave a comment.

Rudolph S. 
Rating:
3

Customer did not leave a comment.

Robert B. 
Rating:
5

need more open trailers at this location

Karl B. 
Rating:
1

Posted hours indicated that the store was open but there was no one in sight and doors were locked.

Edward V. 
Rating:
5

Customer did not leave a comment.

Thomas B. 
Rating:
5

Everything was done very professionally and efficiently. The entire experience of a long distance move was made much easier by the people from Shore to Shore u-haul. I highly recommend them for your u-haul needs!

David V. 
Rating:
5

Good job!

Lucille G. 
Rating:
5

Customer did not leave a comment.

Lane S. 
Rating:
3

Customer did not leave a comment.

Casey R. 
Rating:
4

Customer did not leave a comment.

Charles G. 
Rating:
3

Customer did not leave a comment.

don J. 
Rating:
4

Customer did not leave a comment.

Thomas R. 
Rating:
5

Customer did not leave a comment.

ANDREW F. 
Rating:
5

Nothing to improve on. Our experience was excellent. Friendly staff assisted us. Thank you for making a difficult time easier for our family.

jennifer C. 
Rating:
5

Customer did not leave a comment.

WILLIAM S. 
Rating:
5

Customer did not leave a comment.

Darren V. 
Rating:
5

Customer did not leave a comment.

Darcie S. 
Rating:
5

Better directions to drop off location. My GPS didn't work in the area.

DOUGLAS M. 
Rating:
5

Excellent experience and value

Michael W. 
Rating:
4

Customer did not leave a comment.

Robert P. 
Rating:
3

Just ok

Ronald B. 
Rating:
4

Customer did not leave a comment.

Tom N. 
Rating:
5

Customer did not leave a comment.

Terrence G. 
Rating:
5

Customer did not leave a comment.

Walter M. 
Rating:
3

Customer did not leave a comment.

THOMAS G. 
Rating:
5

Customer did not leave a comment.

Mark T. 
Rating:
4

Customer did not leave a comment.

John L. 
Rating:
1

No COVID-19 awareness. No one wore masks or even pretended to be concerned about the current issues.

Thomas S. 
Rating:
5

I would suggest you update the electronic check-in. I used that method before going to the uhaul location to get my trailer. But at the location, I had to go through submitting the very information I had previously entered online. Why?

Rudolph S. 
Rating:
5

Customer did not leave a comment.

frank M. 
Rating:
5

Customer did not leave a comment.

Robert E. 
Rating:
5

Best of the best. Linda came out and showed me how to disengage my trailer with vehicle. When I brought the truck back she came out immediately and went through the truck and checked me out in minutes. Appreciated the friendliness and timeliness of transaction.

scott R. 
Rating:
5

Great

Kirk W. 
Rating:
3

None of the employees wore masks. They should do this out of consideration of customers.

Peter S. 
Rating:
5

This location is close to where I live. The cargo van I rented was perfect for me. It was a work horse. To improve: usb capabilities for using gps directions and maps on cell phones. Inside windshield needs to be cleaned more often. Linda was very professionally and very knowledgeable. will rent again if need to.

Barbara M. 
Rating:
5

Customer did not leave a comment.

Gary J. 
Rating:
4

Customer did not leave a comment.

Lawrence H. 
Rating:
5

Right next to a gas station for easy fill up. Not the world's greatest parking lot but easy enough to pull a truck into. Key drop took a second to find but it's bright orange so in the end can't miss it.

Rachel Y. 
Rating:
5

I Do not think anything. Shore to Shore does an excellent job of running their rental business. You should get more locations like this. I have rented from other locations - this is A +.

Gerald D. 
Rating:
5

Customer did not leave a comment.

John S. 
Rating:
4

Customer did not leave a comment.

Joseph L. 
Rating:
5

Excellent service from Linda in Sturgeon Bay.

Thomas M. 
Rating:
4

Customer did not leave a comment.

Thomas F. 
Rating:
5

Customer did not leave a comment.

Donald H. 
Rating:
5

Customer did not leave a comment.

Christopher O. 
Rating:
5

Customer did not leave a comment.

joe K. 
Rating:
5

Customer did not leave a comment.

Chris E. 
Rating:
5

Customer did not leave a comment.

Shad J. 
Rating:
5

Nothing

Kyle E. 
Rating:
4

Great service!

Margaret C. 
Rating:
5

Customer did not leave a comment.

Aaron W. 
Rating:
4

Customer did not leave a comment.

Jeffrey B. 
Rating:
5

Customer did not leave a comment.

Paul P. 
Rating:
5

Very friendly. Explained options well.

Alan J. 
Rating:
4

Point out where the odometer is !

Catherine G. 
Rating:
4

Truck was nosy

Paul L. 
Rating:
5

No improvements necessary, Linda was very accommodating as we needed to move the rental a day earlier. Very easy online and counter pick-up and return.

Keith L. 
Rating:
2

The personnel appeared unfriendly, was not courteous, swore, and was NOT WEARING A MASK as mandated by the state. Did not/would not distance and I had to step away many times.

SHEILA A. 
Rating:
3

Customer did not leave a comment.

Isabelle I. 
Rating:
5

Customer did not leave a comment.

Chris S. 
Rating:
5

Customer did not leave a comment.

Juan C. 
Rating:
5

Customer did not leave a comment.

Cathy O. 
Rating:
5

Customer did not leave a comment.

Dennis H. 
Rating:
5

Seamless and efficient!

Tricia L. 
Rating:
5

Customer did not leave a comment.

Nicholas A. 
Rating:
5

Customer did not leave a comment.

Letizia G. 
Rating:
5

Customer did not leave a comment.

ward C. 
Rating:
5

Customer did not leave a comment.

Jeff K. 
Rating:
5

Customer did not leave a comment.

Candace C. 
Rating:
5

Customer did not leave a comment.

Gary L. 
Rating:
5

Customer did not leave a comment.

Barbara W. 
Rating:
5

Customer did not leave a comment.

herbert D. 
No reviews have been submitted for this location.

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