Billy went above and beyond to make sure everything went smoothly for me! His genuine kindness made a somewhat stressful day a little brighter!!Michelle C.
Customer Reviews for Signature Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Staff friendly and knowledgeable.John C.
Le client n'a pas laissé de commentaire.john R.
Very crammed parking does not allow for safely maneuvering through to get equipmentJose G.
Le client n'a pas laissé de commentaire.tom W.
Le client n'a pas laissé de commentaire.John S.
Was not told prior to renting that cargo van's side slide door had no working handle. Also interior of windshield was absolutely filthy. Was not asked about extra insurance, yet charged for it.Lori G.
No need for improvement this location was great staff was friendly and courteous definitely will return next time I need to rent some equipmentRoderick M.
Le client n'a pas laissé de commentaire.Kenneth J.
Online pick up is fine, but I was outside under the sun at 90F, so it was not fun. For example, each time one clicks "continue", the screen dims (I guess to indicate things are being processed), and it was impossible to see under the daylight. The whole process took 20min... under the sun at 90F :)Alvaro P.
Everything was great the customer service and the U-Haul.Ebony P.
Le client n'a pas laissé de commentaire.MICHAEL K.
Le client n'a pas laissé de commentaire.micheal R.
Excellent company. The owner got us on the road quickly and without problems. And the truck was brand new with only 1000 miles on it. A first rate experience. Thank You.micheal R.
Le client n'a pas laissé de commentaire.JON R.
Le client n'a pas laissé de commentaire.melanie A.
Service was great. No improvement needed.roger S.
Le client n'a pas laissé de commentaire.Robert Z.
Le client n'a pas laissé de commentaire.Robert L.
Le client n'a pas laissé de commentaire.Larry S.
Le client n'a pas laissé de commentaire.Georga M.
The first drop-off wouldn't accept the truck because they had no room. It was a neighborhood market. When I called Uhaul I was told they had previously emailed and texted me a different drop-off, but I didn't receive either. No problem, it was only 5 miles away. Next location was a tiny used car lot. Closed on an early Thursday afternoon, no where to park. I put the 26ft truck across the street in the grass and hoped for the best. Got a confirmation email that evening. What can you do better? Make sure the drop-off location can accommodate the truck you're asking me to drop off.lisa C.
Great Service! I am going to recommend this location to everyone. It was a pleasure working with Donnie.Kevin V.
The owner was very helpful and polite. However, there is no signage for Uhaul. Took two times around the block to make sure I was in the right place, or entrance. Difficult to pick up trailer (could not have done it without owners help. It would also be helpful if the renter was told about the size of the hitch ball before arrival.Michele B.
Le client n'a pas laissé de commentaire.Shawn B.
Very Friendly and helpful associate at this pick up location.Steven B.
Le client n'a pas laissé de commentaire.Verdilla H.
Everything was fine not a problem with rental.Louis R.
Le client n'a pas laissé de commentaire.carmenly H.
Easier way to get customer service on phone. Plus make after hours check in easierChristina J.
Le client n'a pas laissé de commentaire.Christa B.
Le client n'a pas laissé de commentaire.Cristopher O.
Le client n'a pas laissé de commentaire.Karriem D.
Le client n'a pas laissé de commentaire.Brinda W.
Friendly and helpful people!MATTHEW C.
The owner was very helpful. There was some issues with the reservation. He took care of it and got me on the road. I was very appreciative.vincent B.
This was my first time renting a truck and the staff at Signature Automotive were second to none. They explained everything to me in a professional manner and the truck was prefectâ€¦â€¦I would highly recommend Signature Automotive for all your moving needs.Mary R.
Le client n'a pas laissé de commentaire.Slaven D.
The serve was great. The van had left over stuff, from the last used. I received two different bills. After returning the van. The manager was nice,ROBBIN B.
Le client n'a pas laissé de commentaire.Lakeshia R.
Le client n'a pas laissé de commentaire.CHRISTOPHER R.
Le client n'a pas laissé de commentaire.CRAIG H.
Le client n'a pas laissé de commentaire.Tanya G.
Great ...excellent...Robert S.
Donnie was very accomodating and the truck worked well.Charles J.
Let the locations you approve for pick up have the ability to refund invalid charges. Stop setting up pick up and drop off locations in unsafe neighborhoods.cody M.
Le client n'a pas laissé de commentaire.Dennis W.
Very friendly staff with excellent customer service.Stephen S.
The return space was too small for the number of incoming vehicles on that day, and it was not open until 8 p.m. as listed, We had difficulty finding a place to safely park the 15' truck when trying to return it.dorlene E.
Le client n'a pas laissé de commentaire.Greg M.
The smoothest experience I have ever had at uhaul, fantastic! Just rented again from themThomas R.
I always feel at home when I am at this location. The customer service level is above and beyond!Courtney H.
Awesome place to do business with!Richard M.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Adam T.
Le client n'a pas laissé de commentaire.Kent H.
Le client n'a pas laissé de commentaire.Gregory P.
Absolutely nothing, the transaction was easy and quick. And the customer service was awesome. U-Haul needs to hire more reputable employees such as the one that helped me today. Merci.Justin H.
Keep up the great work.Nathaniel S.
Not much guys. Great service. Great vehicle. Great communication.Lee P.
Le client n'a pas laissé de commentaire.Courtney H.
Le client n'a pas laissé de commentaire.Dorian C.
Le client n'a pas laissé de commentaire.Mary S.
Very nice young gentleman running the shop very helpful friendly and informativejackie B.
I ask to have a dolly, blankets and hand truck. When I got there guy said he didn't have dollies or blankets. That the company knew about this.Kelvin F.
Be sure to have furniture pads available. We had to go to another renter location to retrieve pads. Otherwise all was well.Phil K.
Le client n'a pas laissé de commentaire.Julian D.
The gentleman at reception was very nice and had great customer service. It was an easy location to pick up and drive off the main road that made it easier for me to start my drive.Tyler G.
The attendant was very courteous and welcoming.Mable W.
My pick up and drop off was easy and simple the pricing was great which making my experience perfect. And ai will be using this location again to finish my moving.Shermain H.
Le client n'a pas laissé de commentaire.Jeslyvette P.
Le client n'a pas laissé de commentaire.DREW V.
Le client n'a pas laissé de commentaire.Mable W.
When the location says they close at 600 and you arrive at 520 to complete the rental with the post trip inspection buffet can only drop it off and hope nothing happens to it in a run down areaWarren W.
I picked on the car on e and returned with a little more than I got it. I was charged $170 for fuel. Speaking with the customer service they told me the gas was at 3/4 tank when I received but they have a picture of the gas level. Waiting for supervisor to call me back with a resolution.Mystee T.
Le client n'a pas laissé de commentaire.BRAD D.
Forgot to grab 2 empty cups and was charged 25jill A.
Le client n'a pas laissé de commentaire.Mark B.
Answer questions more clearly. We had many questions that were answered with don't worry about it. Doesn't help much.Randy F.
Le client n'a pas laissé de commentaire.donnie R.
The gates were closed but they had a key drop on the outside of their barbed wire gate.Paul Joseph H.
Good serviceMAUARIO B.
Excellent, cooperative service!Boyd J.
Nothing really, Donnie was great. The call center not so much and Donnie had to correct a couple of things which he graciously did.Craig O.
The gentleman that served me was very excellent at customer service, and was also very personable. Great guy!Courtney H.
Ronnie took great care of me and I plan to utilize his services again in the future.Michael K.
Le client n'a pas laissé de commentaire.Mark B.
Le client n'a pas laissé de commentaire.William S.
Friendly and helpful Will use bin the futureRogerF H.
Le client n'a pas laissé de commentaire.Billy R.
Le client n'a pas laissé de commentaire.richard O.
Very small lot for maneuvering.EDWARD F.
Le client n'a pas laissé de commentaire.MARK R.
Thank you. Mission AccomplishedWILLIAM F.
everything was great.LERONE H.
Le client n'a pas laissé de commentaire.Jaquille D.