Évaluations des clients Signature Automotive
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Signature Automotive
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David l. le
The person at the counter was very helpful, the place was extremely clean compared to other location, i ve rented from
caitlin d. le
Customer service needs work.
Susan J. le
Guys at the location were great! Friendly and very helpful!
John S. le
Joe and Tom are awesome to deal with
John S. le
Tim is an outstanding ambassador for your brand . I always go to his location first .
jim b. le
Tom is a dedicated professional and no improvements needed! He should be recognized by UHAUL as going above!
Mike K. le
perfect rental...thanks Tim
CHRISTOPHER D. le
Excellent service! The gentleman saw me pull in and came out to disconnect the trailer and check it in. Trailer performed flawlessly, as usual.
cagle c. le
Very friendly...and safe
susan g. le
No improvements needed. Customer service was excellent. The timing of pick-up was perfect. There was no wait. The person who was chosen to help us was with the actual loading and unloading was extremely helpful and reasonable. I would highly recommend this rental location.
Richard D. le
I rented the equipment to move my daughter from Rhode Island back to Michigan, so I was not familiar with the area. The pick up location I was given was off any main road and difficult for a stranger to find, even with the aid of the maps app on a smart phone. The cramped neighborhood with crooked streets running in every direction is the ONLY reason I would not recommend it. Staff was helpful and professional.
Thomas A. le
Super. Location took the initiative to call me about an EZ Pass I forgot in the truck and held it until I picked it up.
Maim s. le
The place was clean super friendly and helpfull, great job
DEAN D. le
Great service, accommodating on last minute rental. Thank you!
Timothy P. le
Great experience, it was raining and the agent brought out an umbrella to help me with hook up.
John U. le
Joe was more than helpful and even called to let me know I had left some things behind which he held for me until I could get to him today. Also was very helpful in clearing up confusion about how some misinformation would be cleared up!
Adney M. le
Great service. Fast and easy.
Moira V. le
Everything went smoothly. I would definitely recommend this rental to others and use again if needed in the future.
sridhar m. le
The person at the reception was so helpful in addressing some of my questions :) Appreciate his help and the customer service.
barbra d. le
just outstanding service !!!!!!
CHRISTOPHER D. le
Excellent service and equipment.
Kenneth P. le
Have no complaints. Everything went great!
CHRISTOPHER D. le
Excellent service. Trailer was like new and performed flawlessly.
Josh G. le
Very quick pick up and delivery. Will work with these guys again.
Carolyn P. le
Very pleasant and the truck was clean...
manny d. le
Excellent service, MIKE WAS EXTREMELY HELPFUL AND EXPLAINED EVERYTHING.....
Richard F. le
Very pleasant experience.
Thadosha B. le
The employee Tim was helpful, respectful and made the entire process amazingly simple. Compared to other rental companies, this U-Haul location was crystal clean inside. Other locations we've used were Dirty with some locations employing unfriendly employees. Tim went out of his way to make sure any questions we had were answered before moving forward with the rental. Thank you for providing a simple process and great experience!
Diane U. le
Tim was very helpful, he hooked the car tow up for me without me having to ask I never towed another vehicle and was nervouse he eased my mind on those regards. very clean and professional establishment.
Richard G. le
Quick easy pick up and drop off well satisfied!
Leland B. le
The trailer was dirty inside and when it rained, we go dirt spallers on the contents of the trailer near the back. I was told dimensions of the trailers and the first trailer that I went to see was smaller than the dimensions given. I ended up cancelling my reservation and making one for a larger trailer and was told that the trailer would have a ramp door and it didn't and I had to improvise ramps at the last minute. I was also told that the days would be extended and when I went to drop off the trailer, there were no notes in the system to verify that, but the drop off location accepted the statement and did not charge me for the extra time.
DAVID J. le
Best rental ever.
Clifford R. le
Great service and hospitality. ??
Steven R. le
Incredible service! Highly recommend this location to rent a UHaul from. Have rented from multiple locations in the past but this one stands out above them all for customer service.
Gerald J. le
Shop was great! The truck's AC would only work through the defroster, cold windscreen with high humidity = you can't see. I should have asked for $ off, could not use the AC. Moving late July on a hot and humid day the AC would have been nice while traveling to the the offload. The truck was clean and did everything we needed it to do.
Dennis D. le
Cargo trailer was perfect size and extremely clean. The attendant hooked it up to our auto quickly and correctly. Great price too.
Lee H. le
Tim was extremely helpful.
STEPHEN E. le
Friendly and helpful on the phone and in person. Would definitely recommend.
Troy T. le
The gentelman that helped us was great. Very personable and helpful. Easy pick up and drop off.
Thomas G. le
interaction with person running the location was good
Jeffrey P. le
Actually nothing. Tim and the staff at Signiture Automotive have been a rental pick up point for my wife and I once and unfortunately the 2nd time just for me. My wife passed away on March 29th 2018 on the way to Buffalo, NY. Mia my wife had Stage 4 Skin and Brain Cancer . Tim and the staff were very, very compassionate and amazingly helpful, friendly and treated my wife and I more like family than customers. The 2nd time I had to move my belongings from RI to Florida. Tim had remembered who I was and was very, very genuine in his sympathy for my loss. He put everything I needed together, in less than a 12 hr period of me calling and requesting the equipment. My mother was with me this time and She was absolutely blown away by the unbelievable professionalism and family like attention we were experiencing. No doubt in my mind or heart that the service I received was out of this world and extremely genuine. If you want to model the perfect customer service experience, Signiture Automotive is where you can find it.
john f. le
Wish someone at the U-Haul National. Number would answer. Called a couple of different times for information and was hold for over 30 minutes each time before I had to hang up. All you get is the loop of a pre recording
nuzio r. le
The representative was very helpful knowledgeable and polite
margaret c. le
very very clean
dereck m. le
Very pleasant place, Tim was very helpfull
joseline l. le
Not much .
kenneth L. le
I have no complaints. Signature auto was very kind.
Bob G. le
Tim the owner gave outstanding service. Friendly and very helpful. Look forward to doing business in the future.. His place of bus was very clean and organized. Impressive!
JAMES D. le
great service would recommend highly, bathroom very clean
kevin t. le
i only rent from this location,