Customer Reviews for Silver Chase Self Storage
(U-Haul Neighborhood Dealer)

395 évaluations

12565 S Manthey Rd   Lathrop, CA 95330

(209) 645-7196

Heures d’ouverture

  • Mon-Sat: 9 am–5 pm
  • Dimanche : de 10 h a.m. 2 h p.m.
Heures d'ouverture spéciales
  • 7/4/2024: Fermé
  • 9/2/2024: Fermé
  • 11/28/2024: Fermé
  • 12/24/2024: 9h00 am à 1h00 pm
  • 12/25/2024: Fermé
  • 1/1/2025: Fermé

Afficher toutes les heures

Services dans cet établissement :

Pour nous contacter

(209) 645-7196

12565 S Manthey Rd
Lathrop, CA 95330

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 9 am–5 pm
  • Dimanche : de 10 h a.m. 2 h p.m.
Heures d'ouverture spéciales
  • 7/4/2024: Fermé
  • 9/2/2024: Fermé
  • 11/28/2024: Fermé
  • 12/24/2024: 9h00 am à 1h00 pm
  • 12/25/2024: Fermé
  • 1/1/2025: Fermé

Afficher toutes les heures

  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

LISA C 
Évaluation :
5

I greatly appreciate the helpful and friendly attitude of everyone at SIlver Chase. The help I received completing the rental and getting the trailer hooked up and ready made a stressful task easy to start and really helped keep my day going smoothly. Returning the trailer was the same way, I was running a bit lower by the time I returned and they were quick, helpful, and professional. All-in-all a very easy rental experience and I'm actually happy that I went quite a bit farther from home than usual to work with Silver Chase Self Storage.

Reid H 
Évaluation :
5

We always use this haul people are friendly and they always have what I need.

DEBORAH E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

monica m 
Évaluation :
5

NC

Selina F 
Évaluation :
5

Great service and helpful.

james y 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LES H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Omar A 
Évaluation :
4

I love the fact that these guys always have trucks available clean and ready to go out on a drop of a dime. I would definitely recommend renting from this location

GILBERTO V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lanine r  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

derril c 
Évaluation :
5

Everyone we worked with was friendly and knowledgeable. We had a great experience.

ELIZABETH E  |  Expérience générale 
Évaluation :
5

They were awesome.

Michael E 
Évaluation :
5

Friendly help on site.

Rajdeep S 
Évaluation :
5

Best customer service I have ever had in a U-Haul store.

Monica N 
Évaluation :
1

Poor understanding

Veronica R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paolo G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles L 
Évaluation :
5

This is my 3rd time using them. The employees are very nice and friendly. They always have a truck on short notice. And I can return it when they're closed. The price was cool as well.

Destination L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly C 
Évaluation :
3

Please don't change my pickup location right at scheduled pick up time. Please allow me to drop off at my original pick up location when you change the location. Uhaul cost me a couple hours of extra time yesterday.

Michael T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hardeep S 
Évaluation :
4

The staff were wonderful! If I needed extend hours it was never a problem. It was time for us to get rid of items we never used. I would recommend this facility.

Cara B  |  Expérience générale 
Évaluation :
5

Safe and secured

Nilda M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harpreet S 
Évaluation :
4

It was 10 years apart but, I rented there twice and would go back if needed.

Rhonda W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Talib r 
Évaluation :
5

Excellent service à la clientèle. I will use this U-Haul center again if i need to

Cindy C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

George J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve M  |  Expérience générale 
Évaluation :
5

Was very helpful fast and reliable rented storage there. I like it recommended to anybody.

Domingo B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelvin F 
Évaluation :
3

Lower prices maybe.

Destination L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angad S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon B 
Évaluation :
3

This location wasn't easy to find as I was expecting a Uhaul storage not a self storage location. There's a strange smell in the office.

tuan h 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LAURA T  |  Expérience générale 
Évaluation :
5

I had a storage space for roughly 2 years with Silver Storage, I never had a bad experience. Staff is helpful and professional at all times. The facility was clean and secure at all times. Andrew

andrew w  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Manuel M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerardo R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherwin T 
Évaluation :
1

0 explanation of where to leave the truck. It was 26 feet and a small parking lot. Again. Terrible company.

Jeffrey K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pedro B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alondra G 
Évaluation :
5

Excellent service

Henry R 
Évaluation :
5

My original Reservation was with West Valley Movers in Tracy, CA, for 9:00am, which was the time listed on Google maps as their opening time. When I arrived to pick up the motorcycle trailer, a sign on the door said their hours had changed and they didn't open till 2:00. I was suprised and angry, because I needed to drive up to Tahoe to pick up my son and his Harley, which was having some mechanical difficulties. I was also doing some work at the property we have in Tahoe. It needed to be an up and back trip, so I didn't have time to wait around for them. Luckily, a trailer was available at Silver Chase and the gentleman working there was awesome. Got me in and out quickly so I was just a little late getting to my destination and was able to accomplish everything I needed to to get back home that same day. It would have been nice when I made the original reservation, if someone could have let me know 9:00am want going to work. And, who starts their day mid afternoon? It shouldn't cost an extra day just to be able to deal with stuff in the morning. Had I waited, I would have had to either work all night, or pay for an extra day. Super frustrating!!

Diana B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amy i 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold S 
Évaluation :
4

Excellent service

Humberto P 
Évaluation :
5

People were polite and nice to work with.

John L 
Évaluation :
5

Your staff was incredibly helpful.

Apryl H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL H 
Évaluation :
2

Get your computer program straightened out

Mary C 
Évaluation :
5

The fee's on top of costs are ridiculous. 👍on the location and friendly service, but the fee's on top of the actual costs are what's going to make me try my hardest to avoid renting again.

Paul N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Agustin C 
Évaluation :
5

Thank you for a smooth experience.

Naomi R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheryl j 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRYMARIE S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawrence H 
Évaluation :
5

Very friendly and professional customer service.I live in the same city and didn't know that they were there.Maybe better advertising off the highway.

Rene R 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Santosh M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janelle u 
Évaluation :
1

Just a piece of plastic left in truck cost me 25 dollars inspite of me spending 75 dollars to wash truck before returning

aman s 
Évaluation :
4

The air conditioner didn't work. It was the worst experience I've had driving a U-Haul truck. The truck drove very rough on the fwy as well.

Jazmin C 
Évaluation :
5

Nothing. The manager was there, and he was training an employee. They were both incredibly friendly and made sure we were taken care of. I wouldn't just recommend this facility, I would never go to another one.

Amy R 
Évaluation :
5

Friendly staff and have what I need.

KENNETH W 
Évaluation :
5

Nothing! Service is awesome!

Felix I 
Évaluation :
5

Rented a motorcycle trailer and everything was perfect. Great staff, very helpful.

KENNETH W 
Évaluation :
5

Top notch all the time

Benjamin S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Litani M 
Évaluation :
5

The owners were super helpful and friendly! The lady even offered us a free day and free 100 mile for the rental. Fortement recommandé!

Minsheng L 
Évaluation :
1

Is not reccomended to our family and friends because the price are going up and the facility ate old and lots of moss filty outdoor roll up storages and the new manager's customers treat is below unprofessional from others competitor's and pricing. And I was a customer since year 2000 and after for how many years no appreciation at all.

CLAY G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalia M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H 
Évaluation :
3

The only thing that I wasn't told about before taking possession of the truck …that I needed to take pictures and check in before leaving it made checking out difficult. The other thing is that when I went to take a picture of the mileage odometer from your app my camera wouldn't come on so I had to take the pic then retrieve it from my picture gallery. I humbled thru it somehow and I hope all is well on your end.

Billy W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie R  |  Expérience générale 
Évaluation :
5

Everything was great, we needed a couple more days and called and they said yes. thanks.

John D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patty Z 
Évaluation :
5

My family has rented from U-Haul for many many years. The Staff here are So friendly they make you feel like Family. I will Tell Everyone what a Pleasure it was TOO RENT FROM U-HAUL ! THANK YOU SO VERY MUCH , JAMES WHEAT MBUCKJ1@AOL.COM

James W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yusra M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ken R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joe a 
Évaluation :
5

Very efficient and professional .. I was a few min late and called and Michael accommodated my delay . Highly recommended Aj

AJEET S 
Évaluation :
5

I am well satisfied with the services provided from beginning to end. Aida A

MARIA-AIDA A  |  Expérience générale 
Évaluation :
5

Did not catch his name but employee was nice and helpful.

Ronda H 
Évaluation :
1

Well, first of all the office should be sanitized because there was trash everywhere. Also, the system they were using was outdated and was crashing so we waited an extra 20 minutes to receive the truck. Before returning the truck, I filled the gas tank back to where it was given to me which was a quarter of a tank. When I received the receipt a day later I was charged a "fuel service fee" and for 6 gallons of gas. This is ridiculous and I am going to rent from somewhere else next time because they ripped me off.

Juan R 
Évaluation :
5

I was very impressed with the help I received at this rental pickup location. Everything was spelled out clearly and the staff was extra friendly and helpful.

DARWIN H 
Évaluation :
5

The staff is great! They are pleasant and helpful.

Matthew W 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Justin m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sivakumar G 
Évaluation :
5

Great place to stare your items! Friendly people that go the extra mile.

Paul B  |  Expérience générale 
Évaluation :
4

The moving truck was a little old, and made some odd noises, the key switch ignition needs to be repaired. But the experience was great.

Matt W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SYLVIA C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole A 
Évaluation :
5

My experience was great so i would say keep doing what your doing.

MANUEL C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chandra B 
Évaluation :
5

I have used this facility twice over the Past 20 years. It has always been clean and the staff has always been very nice and accommodating.

Jacklynn B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erica G 
Évaluation :
1

The people were difficult to work with. We will not go back. For sure will not recommend anyone to go there as well.

Kimberly L 
Évaluation :
5

Nothing. They were very friendly and helpful.

Salvatore C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronald t 
Évaluation :
5

Nothing. Everyone was professional and friendly. I felt the family atmosphere.

Mark R 
Évaluation :
1

Compelled the client to pay excess fee which was not discussed and disclose to customer before starting the trip. Also forced to agree with terms of contract when customer has not even signed the contract to agree the term. Customer was compelled to pay $24 for fuel and $3 for extra miles when miles was unlimited and there was no requirement of fuel. Customer seemed to be bullied and forced to pay excess amount to settle the transaction for future rentals.

Harsh S 
Évaluation :
4

Have the vehicle clean inside & out. I had to wash the vehicle and sweep the interior clean of debris before I could use it.

walton w 
Évaluation :
5

Friendly & honest.

Darshay S 
Évaluation :
5

Michael was so helpful Easy to understand everything he explained for my trip Great people and clean place

LISA C 
Évaluation :
5

Such a blessed experience all together ! Location staff are so thorough & helpful !TY team U-Haul !

CHERYL S 
Évaluation :
4

No complaints the locations had what I needed.

Shantrell D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTO T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas S 
Évaluation :
5

The cargo van is INCREDIBLE!! Well maintained, preforms perfectly & the host family are amazing im very grateful for all the expert services

CHERYL S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

horace w  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kayla R  |  Expérience générale 
Évaluation :
5

The staff at silver chase storage were very pleasant and cordial. The owner, Becky was very considerate and friendly. I would use them again in the future. Many thanks.

Corazon C  |  Expérience générale 
Évaluation :
5

I had a great experience dealing with the staff at this facility, very friendly, helpful and they saw to it that what I needed for storage was taken care of. I told the staff on the day I moved out that if I needed storage in the future, this is where I would come back to. Thanks to the staff for the great service at Silver Chase Self Storage Lathrop!!!!

Steven J  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY J  |  Expérience générale 
Évaluation :
5

The managers were great.

NANCY A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don E  |  Expérience générale 
Évaluation :
5

Highly recommend this facility, clean and no pest also affordable...

Alfredo E  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIRASOL F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Faiz R  |  Expérience générale 
Évaluation :
5

I never had any problems while I had my storage here for 7 years. Becky the manager was always polite and worked with me when I was unable to pay my rent on time. I appreciate her and would recommend this storage facility to everyone.

CHARLA Z  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ORLONDO P  |  Expérience générale 
Évaluation :
5

Silver Chase Self Storage was very good to me. I rented a big unit for a fair price. Silver Chase has many services at their business to help with a move. I have rented a moving truck from them on more than one occasion. The office staff has always been nice and friendly and were able to meet all my needs.

CHRISTOPHER U  |  Expérience générale 
Évaluation :
5

The staff was very very friendly. A great place

Rick J  |  Expérience générale 
Évaluation :
2

Rats ate through a lot of my things lost out on hundreds of dollars

Davontae S  |  Expérience générale 
Évaluation :
5

Always someone in the office to assist.

Douglas P  |  Expérience générale 
Évaluation :
5

Very helpful staff. They helped me out when there were no storage facilities available and I had. Just arrived in town towing a 12ft trailer. I was told that storage was available

G N  |  Expérience générale 
Évaluation :
5

I didn't give 30 days notice to move out as we moved suddenly. Not only did they not charge me, but they credited me for the remainder of the month. I would rent from them again in a heart beat!

CAROL R  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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