Arrived on a Sunday 10 minutes before close without reservation and And the owners both stayed over late to make sure I had everything I needed took great care of me I'll be coming there every time im in the Stockton areaJASON P.
Customer Reviews for Silver Chase Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lathrop, CA 95330
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : 10h am à 2h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ROBERT S.
N/A So far so good.JOSEPH J.
Awesome team there, very friendly and they made everything super easy.EFRAIN Z.
Staff were friendly, knowledgeable and well trainedCHRIS L.
Le client n'a pas laissé de commentaire.MANVIRPAL S.
This location Silver Chase Self Storage was great! The customer service was great and friendly. They answered my questions and got my rental quickly. I would definitely rent from this location again. Merci!CARLO O.
Cindy and Michael are a dynamic duo, they're very acomodating, helped in evry angle of my need, gave me a thorough info and instructions I needed. I'm a very happy customer, Cindy and Michael are a great asset to Uhaul ..I hope Uhaul appreciate their hard work.VICTOR D.
Le client n'a pas laissé de commentaire.Kayla R. | Expérience générale
The staff at silver chase storage were very pleasant and cordial. The owner, Becky was very considerate and friendly. I would use them again in the future. Many thanks.Corazon C. | Expérience générale
Have smaller vehicles that arent gas guzzlersCHERYL S.
I had a great experience dealing with the staff at this facility, very friendly, helpful and they saw to it that what I needed for storage was taken care of. I told the staff on the day I moved out that if I needed storage in the future, this is where I would come back to. Thanks to the staff for the great service at Silver Chase Self Storage Lathrop!!!!Steven J. | Expérience générale
Le client n'a pas laissé de commentaire.SANDRA G.
Windshield mirrors and windows wore very duty. A few minutes cleaning outside would it make a differenceJOSE I.
Le client n'a pas laissé de commentaire.MARIO R.
What a great location to rent a uhaulPaul M.
Le client n'a pas laissé de commentaire.MARIO R.
The DropOff worked great but they couldn't believe I had no paperworkJEFFREY N.
My recent; experience with UHaul was very poor. Not necessarily with the Lathrop pick up or the Phoenix drop off site. But specifically with the UHaul San Francisco. I made a reservation to have a hitch added to my vehicle ONE whole month before I was scheduled to leave. After two cancellations on the dates, I was able to get the hitch added two days before I was pick up the trailer. I was scheduled to pick up the trailer in Belmont, Ca. The day before I was to pick up the trailer, your traffic people directed me to another location. I asked the "lady",who was rude to repeat the address, upon which she hung up, and cancelled my reservation. Upon repeated calls to the SF traffic site, another person said I swore! My wife standing right there NEVER heard a swear word from me on this call. Again, after repeated attempts to confirm my reservation, I was finally given a pick up spot in Lathrop, CA, 65 miles from the original pick-up site! This B**ch in the SF traffic Control would not repeat what I supposedly I had said to make her pissed off. The whole encounter from the hitch to the trailer pick up was terrible. I will never use UHaul again. or recommend the SF UHaul.. I had no problems with the people in Lathrop or Phoenix locations.JOHN J.
Le client n'a pas laissé de commentaire.ARON A.
Excellent customer serviceEddie J.
Le client n'a pas laissé de commentaire.IVA G.
Le client n'a pas laissé de commentaire.ISAAC B.
Le client n'a pas laissé de commentaire.TAREK A.
Include moving straps maybeGreg Lori M.
Le client n'a pas laissé de commentaire.MELISSA W.
Employees were professional and worked to make sure customers were satisfied.Benjamin T.
Keep hiring good employeegilbert S.
Le client n'a pas laissé de commentaire.BIMAL S.
The truck was fine, but the windshield was filthy. It had obviously not been touched I a while. It was much cleaner when I returned the truck than it was when I received it.James Q.
I was overcharged....twice the insurance rate and I was charged for moving blankets I never receivedPablo M.
Le client n'a pas laissé de commentaire.Joseph P.
Thank you for all the helpMICHAEL D.
The best!!!Benjamin S.
Le client n'a pas laissé de commentaire.EPIFANIO M.
It would be helpful to have someone talk through the instrument panel operation including release of foot break, use of AC, location of gas tank, etc. I figured it all out but feel it's important that the customer is certain on how to use them. Merci.JOANN F.
Le client n'a pas laissé de commentaire.Robert M.
The first threw locations we visited were horrible. The first reservation we had we canceled due to poor customer service. We waited in the lobby for over 15 minutes. We decided to make a reservation elsewhere and was treated much better at the last location. I would not recommend uhaul moving services to those who wish to receive adequate service unless they do their research about that location.AYOUB F.
I well rent from silver chase storage again. They are wonderful people to deal withSTEVEN S.
The employees at this location were amazing! We had a stressful experience returning our truck but the gentleman went above and beyond to help us and really turned our day around.JOSEPH R.
Le client n'a pas laissé de commentaire.SHAWN D.
The owner was very pleasant and definitely helpful with extending my rental.PORSCHA G.
Amazing service, very nice people, highly recommendMALIA E.
Ron and Becky was amazing and friendly!RACHEL S.
Le client n'a pas laissé de commentaire.CASSANDRA G.
Love BeckyBERONICA P.
Le client n'a pas laissé de commentaire.CLAUDETTA B.
Smooth return processSANDY M.
great process for after hour drop offsandy M.
I understand when places are understaffed and wait times are longer to be serviced but at the very least I should've at least been greeted or acknowledged when I entered the building. When the time finally came for my turn to be help I don't appreciate it when the person at the front desk just starts asking questions from a distance and assumes I know when she's ready for me to walk up to her desk. It happen at pick up and drop off. Also..with the exception of the customers in the building, none of the employees were wearing masks. This was my very first time renting from u-haul and my overall experience is below average. (It's a bit pricey too)ZAINAB K.
Great ServiceHENRY H.
Very friendly and welcoming.Brandon G.
Le client n'a pas laissé de commentaire.Selina F.
Worked with my specific requests and were real accommodating.Joshua W.
We have rented from this location before, and it is the best experience of any previous U-Haul location we have worked with.WARREN G.
Le client n'a pas laissé de commentaire.NORA M.
Le client n'a pas laissé de commentaire.YOLANDA C.
Le client n'a pas laissé de commentaire.BRUCE B.
Le client n'a pas laissé de commentaire.Jimmie M.
Customer service was outstandingKHRYSTYE B.
Le client n'a pas laissé de commentaire.Samantha W.
Great experience. The staff at Silver Chase Self Storage were polite and accommodating. They didn't even complain when I made a mistake with the key. They shared their wifi code with me and were super friendly. I'd rent from that location again!Valerie C.
Le client n'a pas laissé de commentaire.Michelle S.
Nothing The two women there were very friendly and helpfulbernadette L.
Le client n'a pas laissé de commentaire.Veronica W.
Le client n'a pas laissé de commentaire.Alfonso G.
Le client n'a pas laissé de commentaire.STEVEN M.
Great customer service!West W.
Le client n'a pas laissé de commentaire.Marilu P.
Le client n'a pas laissé de commentaire.David D.
Nothing... was best experience I've ever had with uhaul..... thank you Rebecca .....Candido M.
Le client n'a pas laissé de commentaire.Leon J.
Le client n'a pas laissé de commentaire.SHANNON D.
Le client n'a pas laissé de commentaire.Robert M.
Independently owned location run by friendly, helpful peopleSAMUEL M.
Le client n'a pas laissé de commentaire.Charles N.
Nothing customer service was impeccable. The two young ladies were very friendly and very helpful.Amy M.
Le client n'a pas laissé de commentaire.Fred V.
The staff was very pleasant and the time to check in/check out was very simple. Would recommend this location to others!Pali S.
Moving truck had a dead battery upon pick up had to wait half an hour for office to open. They were not helpful talked to roadside assistance they ere not helpful. Had to jumpstart truck myself. Had jumpstart a total of 3times thru the dayManuel D.
Excellente expérienceDannielle S.
Le client n'a pas laissé de commentaire.Linda M.
Le client n'a pas laissé de commentaire.Sherita S.
Cant think of anything. move went better than expected and well worth the low cost.Richard P.
Le client n'a pas laissé de commentaire.Allen D.
Great customer service, very friendly staff. Will come back again.Asheur W.
Super! Loved my visit, super good people!Colin B.
I was charged for $6 for pad i didn't useRoland Y.
Le client n'a pas laissé de commentaire.Juan C.
Le client n'a pas laissé de commentaire.Melodie T.
Le client n'a pas laissé de commentaire.Anthony H.
Absolutely excellent! Thank you!Donald R.
Le client n'a pas laissé de commentaire.Bernadine A.
Becky and Ron were very nice and accommodating for our needs. Definitely recommend!Maria A.
All in all everything was fine as far as the U-Haul went but upon returning it do you approve the charge that we were charged was approved but the next day U-Haul charged another charge which they seem to know nothing about and won't do anything about so that is where my concern is so I wouldn't recommend U-HaulDANA D.
Le client n'a pas laissé de commentaire.Thomas W.
Le client n'a pas laissé de commentaire.JENNIFER R.
No improvement needed. Both people helping me were fantastic. They were friendly, helpful, and very professional in the way the paperwork was handled and described to me! Thank you very much!Marietta C.
Le client n'a pas laissé de commentaire.Joseph M.
Le client n'a pas laissé de commentaire.Eric M.
Truck dirtyJohn C.