Everything and everyone was perfect...seriously!
Jerome Robinson
Customer Reviews for Silver Line Designs
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Improve your website for scanning license.
Michael Blockplease make sure when someone is renting any vehicle that tires are all good to go.
William DitzelLady working the drop off was excellent, friendly and helpful.
Philip AzeffExcellent service à la clientèle
NICOLE BROWNEVery friendly, and helpful people! highly recommend.
Ramon GarciaEasy pickup and return. Friendly customer service
WHIT PALMERGreat service!!! And thank you SO much
Ty TapperAucun
Joseph BouchardEverything was just fine easy rental n pick-up location
Barton A Beatty SrThis location was helpful with my hook up. Very friendly and informative. Great location to use.
Norman OttoYou’re the best!😊
SHEILA MACHONThanks
Wilfredo CintronHad to unhooked it myself.
Aaron HoldenExcellente expérience
Tikhon BusiginI think you need to go back to when the salesperson and the customer inspect the truck before they're leaving not everybody's high tech
Robert DionneWe rented a 26 ft box truck .. The worst ride I've ever had …. You felt every bump in the road .. 2 mile stretch on 441 south of Apoka which is concrete thought we were on a bucking bronco .. Put some air suspension on these vehicles.. I driven some junk tractor/trailers with Pepsi … I mean junk and those semis were more kind to the the body than that Uhaul truck .. talked to a couple of people about the riding experience and your vehicles are known for that . That's a shame …. On a positive note it got the job done , easy to use and rental location was quick and efficient !!!
Bryan IrwinAdvise the proprietor to improve the signage as Uhaul signs were on the outside but you walk into a hair salon with no reference to Uhaul whatsoever so you don't know if your in the right location or not. Otherwise it was a good experience
Al PeedinThe staff was very friendly and professional.
Eileen BouletteUHaul was very helpful
Ernest AndrusThis location is a nail and tanning salon. Although I have no issue with the business, incompetence of simply hooking up a 12' x 6' trailer correctly resulted in failure of the trailer lights and damage to the light harness. The equipment is dirty and not maintained probably. Had a tire failure as well and the corporate response was phenomenal, both professional and compassionate, still cost three hour down time, having to pay moving labor for nothing, and with the trailer light issue, which ould have been disastrous, was not safe. Using U-Haul for decades and will continue but be careful WHERE you pick-up your rental.
Peter JehlenAbsolutely Stellar, first class People and service. True professionals, who understand the importance of excellence in customer service! I can't say enough about how well I was treated. They went above and beyond to open for me when they were closed to accommodate my schedule. Wow! Who does that anymore! I will be a customer for life.
LEON MARKEYGood customers service
robert ramosExcellent Service. 5 Stars!!!!!
LEON MARKEYClifford was very helpful
Scott MarshallWe ended up at Silver Line because the U-Haul vendor nearest our home, where we had reserved a 6x12 cargo trailer, had the trailer but the turn-signal lights did not function. Fortunately, Silver Line had the trailer we needed, stayed open past 5 pm so we could pick it up, and were very professional and friendly. I will go straight to Silver Line next time we need a rental.
CAROLYN WALKERHappy to help and worked to get me through quickly with checkin
Duane FarleyEverything was amazing thank you
Stephanie RomeoThe people at this site were exceptionally helpful in a difficult situation. U-Haul Corporate, however, was the exact opposite -- unhelpful, confusing, uncommunicative and clueless. The equipment was fine except for the safety chain hooks; they were crushed and would not fit into or through the standard safety chain attachment loops on my truck. We had to do a workaround that didn't compromise safety.
John ParzialeNothing. It's not broke! Don't fix it! Everything was perfect.
Tom OConnorJust keep doing what you're doing. Very kind people as well as being professional. Keep up the awesome work.
margo aragonMuy buen servicio
Gabriel FonsecaHorrible people slow didn't know what they were doing
Joshua LerschThe staff is always friendly and very helpful , I’ll only use this facility for my u-haul needs professional..
Tondra RichardsonGreat service, friendly people
MICHAEL LEEvery easy drop off. nice helpful folks. highly recommend!
gay spearI arrived to the location about 40 minutes later than our reservation. The truck was not ready. It was dirty throughout and needed breaker fluid. When I mentioned the $50 reservation guarantee they told me that I wasn't at my reservation on time therefore forfeiting my guarantee. Even though it was not ready even after the reservation time. I had to wait at least 40 minutes for the truck. There was also multiple issues with the truck and no walk through done.
Brenda KingI picked up at Silver Line Design in Belleview fl , they went out of the way to help me ..I highly recommend this pick up ..
Tondra RichardsonPerson was very nice. Thank you.
Ken BronisMake sure units are available in a timely fashion. Possibly a late fee.
Lee WallaceSherry was very helpful
MARYANNE SPENCERSame as above comment
Carol PhillipNothing. The customer service was excellent
Robert CarterService is all good
denesh persaudIt was a great experience!!!!
Philip CaldwellNothing.
Gary GrunenbergerGreat staff very friendly. Planning on using again next week
GREGORY MCDONNELLThe best thing about the location is its easy access. The trailer we rented worked out well for the items that we moved. Happy with the experience and will go back there if a need arises in the future.
bruce smithVery helpful
Inovel AbreuThe lady helping check me in struggled with the technology. It appears the rumors are true - Florida is 10 years behind the rest of the world when it comes to familiarity with anything related to computers - whether it is getting a printer to print or just knowing how to operate a simple app. But, she stuck with it and eventually got things to work, so I can't complain!
R Keith Martin