Évaluations des clients Simple Mobile Solutions

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Simple Mobile Solutions

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Rolando M. le

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Le client n'a pas laissé de commentaire.

Osvaldo C. le

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Le client n'a pas laissé de commentaire.

Gustavo L. le

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Le client n'a pas laissé de commentaire.

Anthony C. le

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Le client n'a pas laissé de commentaire.

Taylor B. le

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Without GPS, nobody is going to find this place. If you rented equipment (dolly, pads, etc.) with your truck, make sure you drop it off in front of their location before you park the truck wherever you can find a spot in their parking lot -- they don't have a sign asking you to do this, but the employee who processed my return made a it a point to inform me that I should have done that before parking the truck.

Zaheer M. le

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Le client n'a pas laissé de commentaire.

herry A. le

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They're providing a good customer service

Noel L. le

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The truck had minor cleanness issues which I have tried to report through the application but some errors at the APP avoided to do it. I have made a picture and shown it to the employee. She was kind.

Alissa A. le

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The staff is unprofessional. I came there, parked my car outside the building to rent the truck and my car was hit by a UHaul truck in the parking lot. The clerk bagged Gabby came outside and confirmed the truck that hit my car but didn't want to write an incident report. She told me to call UHaul and left.

Hipolito E. le

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Le client n'a pas laissé de commentaire.

RS S. le

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They could have an outgoing VoiceMail with their hours listed on the Magic Jack phone number since they do not answer when you call.

Nestor V. le

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Todo excelente

Klaus D. le

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Le client n'a pas laissé de commentaire.

Orlando B. le

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Los dos empleados que me atendieron, uno por la mañana, otro por la tarde, fueron muy amables y eficientes.

roman E. le

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Le client n'a pas laissé de commentaire.

roman E. le

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Le client n'a pas laissé de commentaire.

CLARENCE F. le

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Had small discrepancy in amount of gas in tank at pick up, but was rectified by U haul management over the phone. Overall was a good experience.

erlan C. le

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Thanks

yasmine A. le

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Gaby was great

Regla M. le

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Le client n'a pas laissé de commentaire.

Rolando A. le

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Le client n'a pas laissé de commentaire.

Yenisley G. le

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Le client n'a pas laissé de commentaire.

Adrian A. le

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Le client n'a pas laissé de commentaire.

Ronald W. le

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The location only has one small sign in the window and was hard to find. The truck had some sort of front suspension problem which caused it to be difficult to keep in lane without total concentration....a lot of play in the steering wheel.

Magaly J. le

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Le client n'a pas laissé de commentaire.

Ionela D. le

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I am very upsed. The personal was trying to acuse me that i stoled the dolly from the truck upon returning the truck. I sent them the pictures that thanks God i took before and when i sent them the proof they changed the story and told me that is ok that they made mistake. In final they sent me the bill and charged me $16 for the gasoline, again this is a still because i have the pictures with the level of the returned gas. I will compline until this guys will anser for they acts and stop of doing again. If need i will complain to Better Bussinea Bureau.

Thomas P. le

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This dealer was a hodge podge, a DVD movie rental store, a cell phone store and supposed U-Haul dealer. Wanted me to hook up.the trailor I rented and was trying to rent a truck with check engine light on to another customer. Never Again

Grisell R. le

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Staff was polite and had plenty of inventory to satisfy her needs. Would definitely recommend them again

roman E. le

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Le client n'a pas laissé de commentaire.

Edna Jean W. le

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Le client n'a pas laissé de commentaire.

Daniel N. le

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Vehicle was terrible. A/C stopped working and when I called Uhaul the only thing that they wanted me to do was park and wait for roadside and they didn’t even know how long that would be. The.n shortly after the check engine light turned on and I thought I was going to break down. Overall a very bad experience.

Lidsey M. le

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Le client n'a pas laissé de commentaire.

mirza N. le

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Le client n'a pas laissé de commentaire.

roman E. le

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Le client n'a pas laissé de commentaire.

Adiel V. le

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Better customer service

Juan M. le

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Le client n'a pas laissé de commentaire.

Walter S. le

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Nothing

Rennie K. le

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Young lady very professional and helpful, this place wasn't where the rude guy listed for me to drop it off so she made it simple and inspected the dolly and offered to help unhook it. Thankfully there wasn't much broken on it when I picked it up but was dirty, and missing the rubber hook securing pieces for the safety chains, I had to find something to make sure the chains didn't come unhooked since the first guy didn't have any.

KAREN H. le

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Make sure trucks work properly, give the right information to customers.

Kayla B. le

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Le client n'a pas laissé de commentaire.

Keylin A. le

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Le client n'a pas laissé de commentaire.

mnceil Z. le

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This people they will charge for the millage I usu I agree to pay that ...this fucker dont tell that they charge gas as well is that correct or what ...if I would know this I would it avoid paying for gas ...but always some surprise at the end of trip... suck ...people need to more clear went they give u something to rent ...

Wilfred G. le

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Owner was very helpful. Keep up the hard work

Rafael G. le

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Le client n'a pas laissé de commentaire.

Eric G. le

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Employee was very nasty in the say bye treated me. Poor customer relationship.

Izabela B. le

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We had to take the hitch off by ourselves and basically self service the return because the personnel said she couldn’t do anything but provide we gave the trailer back, very sketchy area and in a shopping plaza

Elsias P. le

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Le client n'a pas laissé de commentaire.

Mariano G. le

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Manager of the establishment was horrible at his job. Poorly knowledged on his job. More like preying on those clients who are not experienced or familiar with rentals and their policies. Luckily I am! Manager tried charging me for both cleaning and gas fees after I presented pictures of both the truck BEFORE and AFTER. He claimed his system showed a different amount off gas than what i was given EVEN though the paper they provide you before you head out was present with specific amount supplied before hand.... Began to say the paper was incorrect. THATS NOT MY PROBLEM. I fulfilled my end of the contract and would expect the same to be done on their end as a professional rental company. AND last but not least I was estimated $100 for 50 miles including my $14 insurance my $30 that's all fine. I managed to only use 18 miles and the manager was still attempting to charge me for 50 miles worth of usage. Is that part of your policy? I'd like to speak to a superior or anyone of higher rank about this situation very poor customer service began to raise his voice, kept talking on the phone saying "It was a very important call" yet managed to last about 2-3 minutes only????? Important or personal call I couldn't tell the difference. And this is coming from a Front Desk Reception Supervisor from a 5 Star Hotel. Only reason that is stated is because I work first hand with phones and guest of all kinds and know right from wrong when it comes to customers. Someone please contact me at (786) 234-7295. Mariano Garcia.

Kathryn S. le

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Le client n'a pas laissé de commentaire.

Hector S. le

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Le client n'a pas laissé de commentaire.

Felicia H. le

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Need more employees I had to wait quite a while before I received service

Walter U. le

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Creo que nada, excelente servicio.

mark S. le

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Le client n'a pas laissé de commentaire.

TERRENCE M. le

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The individual helping you pays attention to you and not have hold a conversation with someone on their personal phone aswell.

jose B. le

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Le client n'a pas laissé de commentaire.

Italia M. le

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The young lady at the front who assisted me was very rude and very bad customer service l. She was even playing music so loud and kept asking me to repeat myself because she couldn’t hear me instead of just turning her music down. When I walked into the store, she didn’t smile or say hello to me.

juan F. le

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Le client n'a pas laissé de commentaire.

Jeannette V. le

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Le client n'a pas laissé de commentaire.

Andres T. le

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The application didn't work

Luis Q. le

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Le client n'a pas laissé de commentaire.

Harold O. le

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Le client n'a pas laissé de commentaire.

Linda H. le

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The after hours return procedures could be explained better.

jose O. le

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Jose was great! Excellent customer service and very accommodating when we called to extend our rental period.

Yurkis P. le

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I booked a 26' truck and when we arrived at the location were told that they had no trucks available. After insisting with her that I had a reservation, they gave me a 17' truck which is not what I had reserved.

Yunior D. le

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Thank you

R Jeffrey V. le

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From pick up by Jose to dropp off with Marie, this uhaul location, slong with its vehicles has to be one of the top experiences i have had with not inky IHaul, but all rentals throughout my moving experiences. Jose was professional, but also very cordial, patient, and welcoming. He made sure everything was in order. I have to say the Uhaul vehicle I rented was immaculate and never has a UHAUL truck smelled deoderized and fresh cleaning. Thank you! And to Marie, thank you as well. She was very welcoming, efficient, explained my bill in detail, and professional.

wiltonys R. le

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Le client n'a pas laissé de commentaire.

victor R. le

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Le client n'a pas laissé de commentaire.

roman E. le

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Le client n'a pas laissé de commentaire.

Carla C. le

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Le client n'a pas laissé de commentaire.

Rafael M. le

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They lie about the charges. They charged me $274.76. The receipt says 245.

Susan C. le

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Le client n'a pas laissé de commentaire.

Ursulina K. le

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Stop overcharging people. This location basically stole from me and I end up spending almost a hundred bucks on a few when I only use 25 miles. The agent at this location that I rented at is very disrespectful rude and lacks professionalism. I also posted my review online in hopes that it'll save someone from this scam.

Darryl M. le

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Le client n'a pas laissé de commentaire.

DD V. le

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Have larger trucks available in the event that my truck's previous rental breaks down, as it happened to me. I had to settle for a smaller truck, which caused an inconvenience. Thankfully & hopefully, I will receive a credit in a few days. Overall a good experience.

luis C. le

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Le client n'a pas laissé de commentaire.

gabriel A. le

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I rented a truck from a neighborhood location and returned it the Same day. They didn't turn in the truck in the system until 2 days later which they charged me for. Unethical.

guilmero P. le

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Everything very good nice people

Lynette B. le

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Communication

marie L. le

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hire people who's pleasant, an polite and willing to help customers.

DAFFANY E. le

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They charge you for extra days for no reason, then they take you through hell to get a refund and IF you ever get your refund it will be less that what they owe you. Uhaul is some bull... Never again

SHAMEKA K. le

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Le client n'a pas laissé de commentaire.

Craig B. le

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I was overcharged and I will never rent from U-Haul again!!

jorge R. le

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Le client n'a pas laissé de commentaire.

Joseph S. le

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Le client n'a pas laissé de commentaire.

gian R. le

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I only did two 15 mile trips back and forth. So 4 trips in total. 60 miles for the day. It’s a small van and it’s 20 dollars per day. When I went to pay they were charging me and extra 100 dollars because I went over 100 miles. I will never ever rent from this place again. I won’t even bother recommending it to anyone.

Dennis B. le

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Le client n'a pas laissé de commentaire.

misael T. le

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Rip off, I think they over charged me! I only drove from South Miami heights to Doral and back and they charged me 72 dollars I've paid less than that for a 26' box truck

gina R. le

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Le client n'a pas laissé de commentaire.

Diana G. le

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Le client n'a pas laissé de commentaire.

Gerald E. le

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The 1st guy that gave me a truck that was in really bad shape didnt walk out to see if anything was wrong with it. The 2nd guy told me he was to busy to attend to me and took the keys from me with no walk around and no miles and gas check at all so I hope I will not have a problem with this. Over all I would say if you work in multiple areas say in 1 or 2 not 5 or 6, the guy was more interested in selling bootleg DVDs than taking me info down. So next time I need a truck I'll go to the one off of 160 and us1.

Ryank K. le

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Le client n'a pas laissé de commentaire.

Diann A. le

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Le client n'a pas laissé de commentaire.

Orlando P. le

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Le client n'a pas laissé de commentaire.

mavillia D. le

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Le client n'a pas laissé de commentaire.

Patricia G. le

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Le client n'a pas laissé de commentaire.

Margo W. le

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Le client n'a pas laissé de commentaire.

Pradeep D. le

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they are running a scam at this location. they offer one thing and then hit you with charges that are not true. I rented the truck from mr jose who changed my return time from original and said it was ok to return at 7 instead of 4. then when I returned the truck the young man mr. Kenneth who is totally disrespectful told me that the system was down but could check and confirm verbally that the truck was returned in time. he told me he couldn't do anything for 30 mins but would email me. now I see there are 2 charges eventhough I was under the estimated amount. they charged me for an extra day and extra day of insurance. they also charged me for gas when I returned the truck with same amount I received it with. I handed Kenneth a gas receipt of 5 gallons for the 45.8 minutes I used the truck for. this location has an extremely unethical person working for them Mr. Kenneth. He says one thing but does another. When I spoke to him on the phone about our conversation from the previous evening he couldn't remember his own words. I was there for a few minutes right around 7 you can check the cameras in that location to verify. once again he confirmed I returned the truck in time, processed later and charged me for an extra day. DO NOT RENT FROM THIS LOCATION. I have rented from u haul all my life for personal use and work use. this location is a bad example of the service they provide. Thanks

ARMANDO G. le

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Le client n'a pas laissé de commentaire.

eduardo G. le

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Nothing, A1 service!