Évaluations des clients Simple Mobile Solutions

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Simple Mobile Solutions

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Keylin A. le

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Le client n'a pas laissé de commentaire.

mnceil Z. le

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This people they will charge for the millage I usu I agree to pay that ...this fucker dont tell that they charge gas as well is that correct or what ...if I would know this I would it avoid paying for gas ...but always some surprise at the end of trip... suck ...people need to more clear went they give u something to rent ...

Wilfred G. le

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Owner was very helpful. Keep up the hard work

Rafael G. le

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Le client n'a pas laissé de commentaire.

Eric G. le

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Employee was very nasty in the say bye treated me. Poor customer relationship.

Izabela B. le

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We had to take the hitch off by ourselves and basically self service the return because the personnel said she couldn’t do anything but provide we gave the trailer back, very sketchy area and in a shopping plaza

Elsias P. le

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Le client n'a pas laissé de commentaire.

Mariano G. le

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Manager of the establishment was horrible at his job. Poorly knowledged on his job. More like preying on those clients who are not experienced or familiar with rentals and their policies. Luckily I am! Manager tried charging me for both cleaning and gas fees after I presented pictures of both the truck BEFORE and AFTER. He claimed his system showed a different amount off gas than what i was given EVEN though the paper they provide you before you head out was present with specific amount supplied before hand.... Began to say the paper was incorrect. THATS NOT MY PROBLEM. I fulfilled my end of the contract and would expect the same to be done on their end as a professional rental company. AND last but not least I was estimated $100 for 50 miles including my $14 insurance my $30 that's all fine. I managed to only use 18 miles and the manager was still attempting to charge me for 50 miles worth of usage. Is that part of your policy? I'd like to speak to a superior or anyone of higher rank about this situation very poor customer service began to raise his voice, kept talking on the phone saying "It was a very important call" yet managed to last about 2-3 minutes only????? Important or personal call I couldn't tell the difference. And this is coming from a Front Desk Reception Supervisor from a 5 Star Hotel. Only reason that is stated is because I work first hand with phones and guest of all kinds and know right from wrong when it comes to customers. Someone please contact me at (786) 234-7295. Mariano Garcia.

Kathryn S. le

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Le client n'a pas laissé de commentaire.

Hector S. le

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Le client n'a pas laissé de commentaire.

Felicia H. le

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Need more employees I had to wait quite a while before I received service

Walter U. le

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Creo que nada, excelente servicio.

mark S. le

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Le client n'a pas laissé de commentaire.

TERRENCE M. le

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The individual helping you pays attention to you and not have hold a conversation with someone on their personal phone aswell.

jose B. le

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Le client n'a pas laissé de commentaire.

Italia M. le

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The young lady at the front who assisted me was very rude and very bad customer service l. She was even playing music so loud and kept asking me to repeat myself because she couldn’t hear me instead of just turning her music down. When I walked into the store, she didn’t smile or say hello to me.

juan F. le

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Le client n'a pas laissé de commentaire.

Jeannette V. le

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Le client n'a pas laissé de commentaire.

Andres T. le

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The application didn't work

Luis Q. le

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Le client n'a pas laissé de commentaire.

Harold O. le

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Le client n'a pas laissé de commentaire.

Linda H. le

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The after hours return procedures could be explained better.

jose O. le

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Jose was great! Excellent customer service and very accommodating when we called to extend our rental period.

Yurkis P. le

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I booked a 26' truck and when we arrived at the location were told that they had no trucks available. After insisting with her that I had a reservation, they gave me a 17' truck which is not what I had reserved.

Yunior D. le

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Thank you

R Jeffrey V. le

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From pick up by Jose to dropp off with Marie, this uhaul location, slong with its vehicles has to be one of the top experiences i have had with not inky IHaul, but all rentals throughout my moving experiences. Jose was professional, but also very cordial, patient, and welcoming. He made sure everything was in order. I have to say the Uhaul vehicle I rented was immaculate and never has a UHAUL truck smelled deoderized and fresh cleaning. Thank you! And to Marie, thank you as well. She was very welcoming, efficient, explained my bill in detail, and professional.

wiltonys R. le

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Le client n'a pas laissé de commentaire.

victor R. le

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Le client n'a pas laissé de commentaire.

roman E. le

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Le client n'a pas laissé de commentaire.

Carla C. le

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Le client n'a pas laissé de commentaire.

Rafael M. le

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They lie about the charges. They charged me $274.76. The receipt says 245.

Susan C. le

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Le client n'a pas laissé de commentaire.