The 20 foot truck I asked for was available upon my arrival. It started right up and drove well. No complaints. I originally rented the truck for two days but ended up needing it for one day. I was given a refund for the unused second day with no issue. Well satisfied!
Randal U
Customer Reviews for Simply Elegant Event Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
We will definitely use them again! Very nice people
Alvin KI enjoy renting from Simply Elegant. Everyone there is always friendly and helpful. Will continue to rent from here anytime I need a Uhaul.
Joe Rfast and easy rental
Alan FFirst thing was they tried to upsell me a 4way/7way plug. Said I couldn't take the trailer if I didn't have one and I needed to purchase from the front office. I told the guy to give me a few minutes to look through my toolbox because I always kept 2 on the truck. I found it then almost immediately after hooking this up, he started to give me gripe about my taillight on my truck. One of the brake lights has given me trouble and flickers on and off when it wants to. I had a 50" long brake light under the tailgate that was 500 % more red light than my single brake light and they wanted me to unhook and drop the trailer to go get it fixed before I could pick it up. Now all the lights on the trailer worked fine, signals, brake lights and running lights. Finally a lady came out and said it is fine, that the only lights they need to check is the trailer lights after I had already started to remove the trailer to drop it. The guy also argued with me over the height of my hitch. He told me to put it on the ball but I told him I needed to adjust the height so it would sit level. He argued with me about it and said the trailer isn't level at the moment. It was a face palm moment because I could eyeball the tongue, the front and rear of the trailer and if I put it on the ball as is, the front would have dug into the ground. Once I adjusted it, it was perfectly level. Don't recommend to stop here. Communication is a huge issue and just some common sense. I rent these trailers all the time and never had a more difficult experience picking one up. Go to another U-Haul location.
Charles HEveryone was very Friendly and Professional. I will Rent Uhaul from this location again. Thanks for the Great Customer Service
patricia bFriendly people and helpful.
WILEY MIt was quick and easy and they helped get the U-Haul trailer loaded on my truck.
Caleb CClosed on Tuesdays?
Robert MThe truck was not clean. The steering was extremely loose and it was very hard not to swerve back and forth going down the road.
Richard WThe truck I rented had quite a few miles on it. So you need to make sure to rotate out the older trucks for newer ones. In particular, on this truck the front end was very loose!
Todd Mvery friendly and helpful.
Rober RThe front desk was rude, unfriendly and terse. I would not recommend renting from this office.
Kelvin BThe truck had some issues that were concerning.
Patty HOriginally ordered 24 moving blankets but they only had 12 in stock and had not called ahead of time of pick up.
Zach TPick up of my rental was great and the customer service was excellent.
Dennis BThey were horrible with service
Amanda SThis is the fanciest U-Haul agent I have ever dealt with. Very nice facility and the people who worked are the nicest people. My experience was absolutely fantastic!! It easy and the price worked for me.
James EI had no issues and the haul ran great and was clean. The ladies there were very friendly and helpful and efficient.
PAMELA AI rented the truck and immediately had issues. I had to wait two hours for someone to come get to the truck and the person that fixed the truck said they never should have given me the truck in the condition it was in. They knew I was traveling 200 miles and should have done the right thing by checking the truck. When I escalated the issue the "manager" didn't even call me to get a full story, they sent me a quick email letting me know I was able to complete my move. Will never be using this service again if this is how they care for their customers. Something told me to leave the day before my closing and I'm glad I did because with that truck I would have missed the closing appointment on my home. This made what should be an amazing first time memory of buying your first home an actual nightmare.
kristin sUsed online reservation - was able to reserve trailer, appliance dolly and dozen furniture pads. When I went to pick, all they had was trailer. No appliance dolly and no pads. Clerk said they had not had an appliance dolly in 3 - 4 weeks. Very disappointing.
James GYo much money for 3,5 hrs
Jose MAwesome staff! Quick and Easy
Kimberly NExcellent customer service
Latashia DGentleman came out and helped me park my tow dolly. Merci!
Michael FService was GREAT!!!
Dwayne DSimply elegant event te to came to my rescue when I had a problem with the initial dropoff location. They were kind and professional. Was very easy to complete my drop off. I would HIGHLY recommend them for uhaul rental and return AND event planning
Kelly RHello. I received the U haul in good working condition. Staff was very friendly. I will be renting again in the near future.
James CDropped off after hours. No info to give.
Erica BService was very good !
JOHN HFriendly, timely, good service, good experience. Fair price. Thank you.
Guy VExcellent customer service, friendly staff.
roger rLady who gave us the uhaul was friendly and said since they are closed the next day don't worry about dropping it off at the exact time it is due .We did anyhow but she said it was ok to keep longer.
David CGave me a truck with a check engine light on, It drove horribly and the brakes are worn! I had to push both feet on it just to come to a stop at the light and almost ran into the back of another car due to this!!! Would NOT recommend!!
Antonio BI will probably use a less expensive company next time. Paying all the taxes, fees (twice), and $70 worth of gas was not worth it. Merci.
Kelsey REverything was great and employees met me outside before I got out of the truck to take care of the return
Kenneth sTruck had a check engine light on, very dirty inside, AC not very cold. The mileage on the truck was much higher than what was listed on the contract, which was not corrected on the final invoice. Truck had under 1/4 a gallon of gas, and even though I returned it with the same amount I was charged $30 for gas. I rent trucks fairly regularly and this was the worst experience I've had in a long time.
William AExcellent customer service.
Chauncey JNothing keep up what ur doing
Hilary MFriendly, truck was ready when promised. After hour drop off was easy. Emailed receipt was prompt. Very good experience.
Steven cTruck leaked rain on my furniture
Mark HWas closed when we did the drop off, but was clean and easy to get in and out. Lots of space to park and unload equipment.
Justin ELocation was closed when we did drop off, but was clean and easy to access. Plenty of space to unload and park equipment.
Justin EGreat customer service and alway friendly. I have rented from them before and will continue to use this location.
BRIAN TThey really need to be.more friendly very nonchalant about there job seemed only one person in the place knew there job
Daniel RTruck have tire pressure monitoring light ON and oil change reminder ON.
Tomasz ZGreat customer service by Kimberly and her staff!
Chauncey J