Good serviceom P.
Customer Reviews for Sinclair Motor Sports
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Surrey, BC V3W2L2
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : fermé
- Mar - ven : 10h am à 5h pm
- Sam : 10h am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very poor customer phone service. Should remove graffiti off equipment before renting them out.Andrew F.
Very good customer service thank you you made are move easyNavtej S.
Very friendly staffPradeep G.
Le client n'a pas laissé de commentaire.Baljit M.
Le client n'a pas laissé de commentaire.iftikar A.
Fuel level was incorrectly recorded at truck pickup, which caused incorrect fuel change at truck return. After contacting Uhaul service department, the mistake was corrected. Thank you, the customer service team.Bing H.
Le client n'a pas laissé de commentaire.Sukhinderpal A.
Very helpful thank youGURCHET W.
Thank you last minute rental and got the truck right away as they had one left thank you again you saved my day last minute move outJarnail A.
Great service thank youcraig B.
When I arrived I was asked to take the truck from the spot I put it in and take it to another area. Then I walked up as they were busy with other business and handed the key and they said ok, thank you and that was it? No questions about my trip? No questions about the vehicle? I was a interruption. I had tried multiple times to adjust my drop off time and ended up talking to an individual in Alberta as the phones in BC were down and transferred to him. That was a waste of time as he said he could do nothing and to try them later. I did and got same gentleman. He informed me he would be fired if he adjusted anything so I asked why he gets the call? He said he had no way to contact BC Office so the customer ends up running around with no one to talk to. I also tried your web site and the chat area and it was also a waste of time. No response. Thank you for asking. ps. the truck handled well and road nice but may need an alignment as it pulled to the right.James H.
Staff was very helpful, customer service wise. Explained everything to me clearly. I'm a regular customer and this location was 2 blocks from my home.PEGGY H.
The interior of the cab was very dusty.Jane G.
Le client n'a pas laissé de commentaire.geoffrey M.
Le client n'a pas laissé de commentaire.BJ E.
I drove 20foot u haul truck less than 5km only but u haul took 167 dollars from my credit card It supposed to be 60 to 70 dollarsamrinder D.
cleanliness of truck was lacking. emphasis to check vehicle was on customers although staff were available.Ranjeet S.
Le client n'a pas laissé de commentaire.Marlon C.
Le client n'a pas laissé de commentaire.Sapinder S.
Very helpfulJulia J.
Le client n'a pas laissé de commentaire.Gurpartap B.
I needed to upgrade the vehicle upon pick up, the process was fast and efficient. Unfortunately the truck I received was not clean in the cab when I picked it up. This was handled to my satisfaction.Susan F.
Le client n'a pas laissé de commentaire.Fazal A.
Le client n'a pas laissé de commentaire.Timo P.
The location was great, as were the staff! Would rent from them again happily and recommend them to others.Anthony Paul M.
Le client n'a pas laissé de commentaire.cao N.
The lady that gave me the U-haul was super nice. I was in and out of the place in 5 minutes.Yuan W.
Le client n'a pas laissé de commentaire.Chris S.
Excellent service à la clientèlelovi J.
The website for the self log in was difficult to access but after several attempts was able get in ThanksKenneth C.
Best everGORD S.
Best u haul dealer in VancouverGORD S.
Best u haul dealer in Vancouver area.gord S.
All goodAkkattar S.
very friendly people excellent service fast and clean trucks.Ravinder S.
There is nothing different that you can do. Everything was excellent, Service was great. It only took about 5 minutes to pick up my truck and to drop it off. I definitely recommend this locationSteve S.
Friendly people, well maintained and reliable truck. Je la recommande fortement.Paul M.
Super friendly here and nice clean truck. Will rent from here again. Fast service and Covid friendly.cao luan N.
Best u haul dealer is here. Thank you guys.Krystel L.
Be clear about the hidden charges.Sasikumar P.
Staff was friendly and efficient. Accommodated us when the rental wasn't returned and waiting for us for our scheduled timeRichard S.
It was the most disappointing service i ever got . Lady behind the counter was so rude and marked the wrong fuel gauge on rental agreement. I luckily clicked picture for both when i picked cargo van and when i dropped it back of odometer with fuel gauge. When i called her , she was so rude and did like to listen me , even do i told her i got pictures as proof . It seems like them does it on regular basis with customersAishwin M.
Le client n'a pas laissé de commentaire.mohamud I.
Le client n'a pas laissé de commentaire.Ali M.
Stop pushing the insurance scamAndrew M.
I saw them being very rude to customers, my vehicle was over 1 hour late to pick up. I did not get to check mileage before i drove off. Truck was dirty and smelled like smoke, i complained they said nothing.Andrea C.
Le client n'a pas laissé de commentaire.NITASHA R.
very nice workers that work there.vicktoria R.
I booked the storage unit 10Ã—15 for when I go to put my stuff in it the duty person tell they don't have 10Ã—15.Is this is same for everyone who booked the unit before four daysPardeep K.
Le client n'a pas laissé de commentaire.chandar J.
Helpful staff. Difficult online design. You need a quality IDE or whatever they are called.Kenneth M.
When I check online it approximate 45 $-50 I saw . But they are charged 84 $. I used the truck only 2 hours. I drive 50 kilometres only. It's okay to charge 84 $. And I filled gas 9 litter . But today I check my account then I saw again they charged 6 $. Something . Why? I don't understand that shit?? Can you please answer me?????Shijo J.
Le client n'a pas laissé de commentaire.muhammad Y.
Le client n'a pas laissé de commentaire.Adrian D.
I reported an error in my checkout bill and it was not corrected. There were charges for pads -5 $ and dolly -7 $ that I never got or used. That still appeared on my final charge.Gerson L.
Le client n'a pas laissé de commentaire.Shubham V.
Le client n'a pas laissé de commentaire.Steve S.
Lorraine was rude, not helpful, cancelled my truck at the last minute Made a new reservation and did not assign a truck to it. Not helpful at allSunil S.
Best ever. Thank you guys.Banpreet Singh S.
On the Odometer there was a sign coming up that said that the Vehicle needs an oil change, please figure out all that before you give the vehicle on rent , to the next Customer. ThanksRUBINA SHAHEEN S.
THANK YOU.SUPERIOR SERVICE HERE.YOU PEOPLE MAKE U HAUL LOOK GOOD. EVEN IN THESE TRYING TIMES YOU MAKE IT WORK THANK YOU FROM THE BOTTOM OF OUR HEARTS. GOD BLESS YOU BOTH.codey F.
I COULD NOT ASKED FOR MORE THESE GUYS ARE TROOPERS CLEANING AND CHECKING THE TRUCKS OVER FOR US.THE GUY THERE WAS EVEN CHECKING THE OIL AND CHANGED OUT THE WIND SHIELD WIPER FOR US.EVEN FILLED THE WASHER FLUID BEFORE WE LEFT. ALSO LOVE THE COOL MACHINES THEY SELL AT SINCLAIR'S WE WILL BE BACK SOON.satanam S.
THEY TREAT EVERY ONE WITH RESPECT AND EXPLAIN EVERY THING ABOUT THE RENTAL.GORD AND TAMMY ARE AWSUM. WE ARE SUPER HAPPY WITH OUR RENTAL HERE. P.S. ALSO LOVE THE TOYS IN THE SHOP.abhijit S.
TOOK A FEW MINUTES TO PROCESS BUT STAFF WHERE TOTALLY PROFESSIONAL. AND TRUCK WAS CLEAN AND READY TO RENT.#1 IN FRIENDLY SERVICE.delia H.
SUPER FRIENDLY STAFF BEST SERVICE SINCE A LONG TIME.georgey A.
Super clean truck easy rental 10 out of 10 at this location. The staff are super friendly and help full.Nirmal D.
Super fast service. Also love the Motorsports shop they are great.# 1 in my books.Randhawa Hardeep S.
Fast friendly service. And awsum shop Sinclair's Motoprsports.Gill A.
Lots of equipment ! Good service ! Friendly and very courteous!Justin F.
Once inside the truck, it was clear it had never been cleaned. Everything was dirty/dusty and there was food debris in the cupholders and floors. It was also clear that the vehicle was not sanitized prior to pick up. During covid19, service providers are required to either sanitize their equipment, or provide disinfectant material to the customer, we used our own, luckily we keep some in our own vehicle. The storage portion was also filthy. There was drywall debris and dirt all over, once again we had to clean it out ourselves once we had access to a vacuum. Our family has used U-Haul multiple times in the past and never had a negative experience like this. It is clear that Sinclair Motorsports does not care about the quality of service you provide to the public, we will never use/recommend this location EVER. CheersROBERT H.
Totally the best u haul experience. Thank you Tammy and Gord. P.S. Also love you shop super cool machines every one should check out Sinclair's Motorsports.MANINDERJIT S.
Superb service here.stevens C.
# 1Swarandwp S.
Totally professional people work here thank you.gord S.
Fast service and super clean truck.Thank you guys your # 1 in my books.BEANT B.
Gord and Tammy are awsum helped me out right away and was on the road in 10 minutes. Fast super service here. P.S. The products at Sinclair's Motorsports are cool.milanpreet D.
SUPER FRIENDLY AND VERY HELP FULL. BEST U HAUL EXPERIENCE EVER. CLEAN TRUCK AND BEST SERVICE.Gagandeep D.
The Male staff needs to be polite nd cooperative.Abhinav K.
It took me 50 minutes to get the Van. Location was closed, there was a glitch on the app and i could not upload my face picture. Called and had to wait for 35 minutes - In the meantime, my husband used the chat and got a representative that instructed me to go on uhal.com instead of using the app. It finally worked.shirley R.
I refilled my trucks tank with gas to the required line and they charged me 15 dollars anyways.aj H.
Suggest the phone number is direct to this location rather than a central uhaul voice mail. The phone number on their company site is incorrect, needs to be fixed. Other than that excellent service, good people at Sinclair. Thanks, GaryGary C.
Nothing was a good job doneMehtab C.
Best Uhaul experience ever, communicative, friendly, professional.Darrell E.
Le client n'a pas laissé de commentaire.Mike L.
Super professional people work here. Super clean truck and easy rental. In and out in 5 minutes. Thank you I will only rent from you. P.S. Love your shop nice machines will have to buy one soon.harpreet S.
Superior service here.Jamahl K.
# 1 here.gord S.
Best u haul experience. Clean truck and easy rental. Tammy and Gord are super friendly and nice people. Merci.jagdeep S.
Very good customer service. I scratched the roof of vehicle slightly and their follow up to help fix the problem was excellent, and at a fair price. THANK YOU!Gary C.
Rude staff bad vehicle lot of hidden charges.Sunny C.
Fast easy truck rental. The lady here is super friendly and informative. P.S. The store here Sinclair's Motorsports is amazing.Mohammed C.
Super clean truck and totally professional people working at this location. Thank you Tammy and Gordon you are the best.David B.
Le client n'a pas laissé de commentaire.Nikolas S.
ValuÃ© customers a little more and treat them nicer. Standing in line basically on the street under unpleasant weather conditions and for long periods of time is not a good experience in itself.Ruben C.
Le client n'a pas laissé de commentaire.Gabor M.
Communication wasn't clear, i had a different location for pick up in my email than what it was supposed to be, which delayed our start by 45 minutes. Then when we got to the other location, very poor/slow customer service. The man said we needed to do self service through phone which we were not set up for. it was a very frustrating experience. the only positive was the helpful lady on the phone who extended our rental time.chelsey B.
When I get to the truck on the morning of the 28th I got the truck and a fridge dolly the inside was dirty windshield was not cleaned back of the truck was dirty when I brought it back I wanted to know what the charges where I was told that she wouldn't do the paperwork until she did the cleaning I thought cleaning ya right why wasn't it clean for me I had the truck for two days @29,95 $ a day and was told.62cents a mile not a 1,12 $ mile I got charged 162,00 $ not rightlorrie D.
I WILL NEVER SUGGEST ANY ONE RENT FROM SUCH A MESSED UP MOVING PLACE ... I COULD HAVE HAULED MY THINGS A LOT EASIER WITH USING A CAMEL THEN WITH MY MESSED UP PICK UP[ LOCATIONS AS I SAID ITS BEEN A NIGHTMARE AND YES PEOPLE THINK TWICE BEFORE EVER RENTING FROM THEMLaura B.
Le client n'a pas laissé de commentaire.Sukhbir B.