Le client n'a pas laissé de commentaire.
Alex F
Customer Reviews for Sixth Street Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I rented a dolly and did not get one and I got charged for it and got charged for not turning it in even though I did not get one
Ashlea Aconstant calls about when we are going to drop off the equipment is a putoff note: calls did not come from this location. also, calls that add $$$$ to the bill because of some dedline (n0t in the contract) will cause us to look else were for transpertation next time darel davis
DAREL DVery good experience.
JARVIS WVery Good
joe fThe lady at this location was very nice and very helpful. She was smiling a lot which was very pleasant. I felt very welcome here.
Daniel BOur local agent helped us w the reservation so much much. We appreciate the reservation crew working w us to make this particular situation work.
Terral KThey rental process was easy and creative colors was very helpful!
BRYSON AGet more inventory and a friendlier worker.
Landon TEverything was smooth and quick. Nice location, nice employee. All my needs were met and she was very helpful. Will rent again from here if services are required in the future.
Noah KTrailer was full of leaves, had to pay a deposit witch was no big deal, I was told the deposit would refund the next day instead of a refund they took more money out of my account. I would recommend using a different facility. Don't go to this place there are other options..
Roland SKinda annoying that they weren’t open Friday PM through the weekend, but I understand, everybody wants a nice weekend
Ian OGreat experience overall!
Sean SNot double/ triple charge customers.
Joshua SGreat company
JOSEPH HWe moved our daughter and granddaughter into their new apartment and the move was so easy. Thanks so much sixth street!
GREG LFast and easy!
DANNY TI am still waiting for a call from a manager that was supposed to credit me and weeeeeeks later I have still received NO call 4058987700 in case you lost my number!
Brandi BNothing. It was a great experience! Loved the convenience!
James Dtruck cargo area was dirty and had trash in it.
DON DNo issues with the neighborhood dealer, they were polite and helpful and I was able to pick up the truck quickly and easily. The truck however was not in the best condition, the exhaust system sounds like it has a leak, the truck was much noisier than anything I've ever rented before, no cruise control, windshield wipers needed replacing and were basically useless.
JOSHUA BThe truck needed alignment
MERICA LWhen rented they said I just needed to have back by 8:00am next morning, but UHaul called me and since I estimated return time by 4:00pm they wanted it returned by then for another customer.
STEVE SThe truck was war out it began to shake all over when we got up our speed the dolly that we rented wouldn’t hardly roll
DICKY WAgain the lady I dealt with was very helpful & efficient! I was in & out in less than 15 minutes!
Carolyn RThe straps for the tire did not work. Please instruct all on how to strap the tires down
GARY ARude unfriendly employees. Female worker very unhelpful. Wanted me to unhook and remove trailer, stated "dont you know how" and then male employee wanted me to park/ back it up in slot.. Do to not knowing how. A verybig difference in service from pick up. Need to hire knowledgeable employees as qell as knowledge on customer service skills! Small town so want business then work professionalism and welcoming environment. Will drive further to drop off if have to utilize U haul again
CORINA VThis representative was having trouble with the computer. And couldn't find the drop location on it.
NORMAN SIt was fine, service was good and trailer worked well
TERRY SVery nice people and very helpful
ROCKY R | Expérience généraleCustomer service was great at this location. returning the truck was simple and easy to do during non business hours
Allen GDid not get right size truck. To large for job.
Teresa MOnline return added more to the price, plus I haven't received a recept.
Gary SBetter communication and should’ve told me my money isn’t refundable
Guadalupe TI did drop the rental truck off after hours but the drop box was well marked & lit up
Erika MMade it quick and easy!
MICHAEL HRapide et sympathique
Mark CMake the staff knowledgeable about what they're doing. The dumbass I dealt with didn't know anything and didn't even have us fill out a contract, sign anything or pay a penny. He was really stupid and inefficient.
Sherley DMake sure u train ur employees
Floyd BThe back storage area of the truck was not cleaned before rental. We found dirt, grass, paper and crayons left by the previous renter
KRISHA SShe had told me I would get a refund back if I was on time bring the trailer back and she lied and said I couldn't get it back and that she said she didn't say that
Jacqueline FI did not fold the blankets because uhaul ran me so far behind and now they are charging me for that plus extra mileage that I was not supposed to be charged for. This entire uhaul experience was a joke
Paige AEverything was great
Rebecca YLady was very polite and well mannered
Stephanie INice facility.
ANTHONY W | Premières impressionsGreat customer service! Very helpful and informative..
Dutch SAmical
MARTHA APeople were very understanding and nice.
Privacy R | Premières impressionsHad to disconnect my own trailer but that's ok I guess
Rodger MStaff was very helpful and professional.
LADD HThe truck was two quarts low on engine oil. It is not fair to blame this condition on local staff. Local staff informed me that a regional service tech had serviced the truck that day. The oil in the truck was old. U-Haul website tech service (Chatroom) informed me that i would not be held liable for possible damages to the truck and that i would be reimbursed for my efforts.
Mark SLonger hours.
tony eUsed in the past they we're closed
lea sEasy, no hassle process. I would recommend this business to anyone. I also would return here to do business. Merci.
MARK VThe woman working the front desk was not helpful at all. She didn't seem to know what was going on. The trailer was parked uphill with no pull through and on the ground (no jack or blocks). We called the front office for assistance and the woman at the front didn't seem like that was possible but said she would send someone. We waited for about 5 minutes and no one came out so we took the jack from our car, lifted the unit (6'x12' trailer), and jacked it up so we could attach it to our vehicle. By the time we completed this (about 15 minutes) no staff member had come out to assist. Once we opened the trailer it had a sticky floor and had all kinds of dirt and remnants of the last renter. Additionally the trailer reeked of marijuana. I would NEVER recommend this to a friend.
Allison H