Customer Reviews for Sixth Street Storage
(U-Haul Neighborhood Dealer)

Évaluation :

3

Get more inventory and a friendlier worker.

Évaluation :

5

Everything was smooth and quick. Nice location, nice employee. All my needs were met and she was very helpful. Will rent again from here if services are required in the future.

Évaluation :

2

Trailer was full of leaves, had to pay a deposit witch was no big deal, I was told the deposit would refund the next day instead of a refund they took more money out of my account. I would recommend using a different facility. Don't go to this place there are other options..

Évaluation :

5

Kinda annoying that they weren’t open Friday PM through the weekend, but I understand, everybody wants a nice weekend

Évaluation :

5

Great experience overall!

Évaluation :

1

Not double/ triple charge customers.

Évaluation :

5

Great company

Évaluation :

5

We moved our daughter and granddaughter into their new apartment and the move was so easy. Thanks so much sixth street!

Évaluation :

5

Fast and easy!

Évaluation :

1

I am still waiting for a call from a manager that was supposed to credit me and weeeeeeks later I have still received NO call 4058987700 in case you lost my number!

Évaluation :

5

Nothing. It was a great experience! Loved the convenience!

Évaluation :

3

truck cargo area was dirty and had trash in it.

Évaluation :

5

No issues with the neighborhood dealer, they were polite and helpful and I was able to pick up the truck quickly and easily. The truck however was not in the best condition, the exhaust system sounds like it has a leak, the truck was much noisier than anything I've ever rented before, no cruise control, windshield wipers needed replacing and were basically useless.

Évaluation :

5

The truck needed alignment

Évaluation :

4

When rented they said I just needed to have back by 8:00am next morning, but UHaul called me and since I estimated return time by 4:00pm they wanted it returned by then for another customer.

Évaluation :

5

The truck was war out it began to shake all over when we got up our speed the dolly that we rented wouldn’t hardly roll

Évaluation :

5

Again the lady I dealt with was very helpful & efficient! I was in & out in less than 15 minutes!

Évaluation :

5

The straps for the tire did not work. Please instruct all on how to strap the tires down

Évaluation :

2

Rude unfriendly employees. Female worker very unhelpful. Wanted me to unhook and remove trailer, stated "dont you know how" and then male employee wanted me to park/ back it up in slot.. Do to not knowing how. A verybig difference in service from pick up. Need to hire knowledgeable employees as qell as knowledge on customer service skills! Small town so want business then work professionalism and welcoming environment. Will drive further to drop off if have to utilize U haul again

Évaluation :

3

This representative was having trouble with the computer. And couldn't find the drop location on it.

Évaluation :

4

It was fine, service was good and trailer worked well

Évaluation :

5

Very nice people and very helpful

Évaluation :

4

Customer service was great at this location. returning the truck was simple and easy to do during non business hours

Évaluation :

3

Did not get right size truck. To large for job.

Évaluation :

2

Online return added more to the price, plus I haven't received a recept.

Évaluation :

1

Better communication and should’ve told me my money isn’t refundable

Évaluation :

5

I did drop the rental truck off after hours but the drop box was well marked & lit up

Évaluation :

5

Made it quick and easy!

Évaluation :

5

Rapide et sympathique

Évaluation :

2

Make the staff knowledgeable about what they're doing. The dumbass I dealt with didn't know anything and didn't even have us fill out a contract, sign anything or pay a penny. He was really stupid and inefficient.

Évaluation :

1

Make sure u train ur employees

Évaluation :

3

The back storage area of the truck was not cleaned before rental. We found dirt, grass, paper and crayons left by the previous renter

Évaluation :

1

She had told me I would get a refund back if I was on time bring the trailer back and she lied and said I couldn't get it back and that she said she didn't say that

Évaluation :

3

I did not fold the blankets because uhaul ran me so far behind and now they are charging me for that plus extra mileage that I was not supposed to be charged for. This entire uhaul experience was a joke

Évaluation :

5

Everything was great

Évaluation :

5

Lady was very polite and well mannered

Évaluation :

4

Nice facility.

Évaluation :

5

Great customer service! Very helpful and informative..

Évaluation :

5

Amical

Évaluation :

3

People were very understanding and nice.

Évaluation :

3

Had to disconnect my own trailer but that's ok I guess

Évaluation :

4

Staff was very helpful and professional.

Évaluation :

3

The truck was two quarts low on engine oil. It is not fair to blame this condition on local staff. Local staff informed me that a regional service tech had serviced the truck that day. The oil in the truck was old. U-Haul website tech service (Chatroom) informed me that i would not be held liable for possible damages to the truck and that i would be reimbursed for my efforts.

Évaluation :

3

Longer hours.

Évaluation :

4

Used in the past they we're closed

Évaluation :

3

Easy, no hassle process. I would recommend this business to anyone. I also would return here to do business. Merci.

Évaluation :

1

The woman working the front desk was not helpful at all. She didn't seem to know what was going on. The trailer was parked uphill with no pull through and on the ground (no jack or blocks). We called the front office for assistance and the woman at the front didn't seem like that was possible but said she would send someone. We waited for about 5 minutes and no one came out so we took the jack from our car, lifted the unit (6'x12' trailer), and jacked it up so we could attach it to our vehicle. By the time we completed this (about 15 minutes) no staff member had come out to assist. Once we opened the trailer it had a sticky floor and had all kinds of dirt and remnants of the last renter. Additionally the trailer reeked of marijuana. I would NEVER recommend this to a friend.

Évaluation :

5

As far as I am concerned, you are doing great. Just keep it up.

Évaluation :

4

I all ways get good service when I rent from this location. Great friendly service

Évaluation :

4

Office hours need to be longer during the weekdays. Some days, I would not be able to pick up the trailer because the office would be closed. Other than that, the staff was very friendly and helpful.