Le client n'a pas laissé de commentaire.
ALEXANDER D
Customer Reviews for Skippys Auto & Towing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Great location to get a Uhaul!!!
WADE RI reserved a moving truck did the online check In received confirmation to pickup at 8am when I arrived no one was there called the store called uhaul customer service had to wait over an hour was late to get where I was going. When someone finally arrived to rent me the truck they told me it had to be back at 3pm because someone else rented the truck
Jason BThey were knowledgeable, helpful & friendly. Je les recommande fortement.
STEPHEN PClean the shop/office. It's disgusting. Nevertheless, the folks running the place were real nice! Merci!
PHILIP HIt was a very easy transaction. Very nice people and easy access.
DOROTHY MI could not adjust the outside mirrors. There are all kinds of stickers on the dashboard but not one shows how to adjust the mirrors. The owner's manual was of no help.
CHRISTOPHER SVery friendly and informative during my process renting a trailer. I will definitely use these folks if needed again.
ROGER MNothing it was all good and smooth with a long weekend
ALLEN JI spoke to the area manager for the north country and he was very professional and respectful and helped me with what I needed the world needs more professional people like him he deserves a raise for all his hard work and dedication
DEREK ANeeds to have a better designated return area.
JAMES PGreat person ell and knowledgeable very good pricing with xlnt customer service
ALLAN SDropped off after hours but spoke with an employee on the phone and she was very friendly and helpful!
James DOne person can make all the difference when interacting with a costumer. I did not catch his name but he was very friendly and knew what he doing. I had pre registered all my information online along with what size trailer I wanted for the day. I was literally in and out of this facility in ten minutes start to finish. Overall I would say about this facility don't. "judge a book by its cover". This location is a automobile repair garage and a bit cluttered but the team at Skippy's were on their "A" game during my visit, Best Regards and Thank You.
STEPHAN EPerhaps posting the closest gas station to drop off point so as to avoid being a needlewidth under after refueling these gas hogs
Dezarae TNothing! Skippy and his team are always so helpful.
Wade RNothing! Great customer service
Wade RI though it was hard n wasent sure how to do the online stuff but it worked out
Sandra MI had a great experience with Skippys Uhaul. Easy transaction, kind customer support. I will definitely be renting from Skippys when I move my stuff to my new home in a few months! Merci.
CLAIRE BThe staff at Skippys are super helpful and welcoming. Truck was in excellent condition.
Mary CSo simple and convenient to rent here
Melanie GMerci
Ben Mmake it easier to install you app on phone. I am not able to.
David BHorrible customer service charges for gas when the gas was already at the level I picked up at :( very disappointing
Al HI was charged for gas and I put equal the amount of gas in the vehicle as I had when I picked up the vehicle. The customer service I received from the start in Buffalo where I picked up the truck until drop off was a horrible one. Even when I mentioned what's wrong with the customer service I was told call the 800 number and when I masked for a manager I was told I am the manager and then I asked l's for the General Manager, I was told I am the general manager. I've never seen such unprofessional people as I did at this UHaul I never have these problems in New Jersey. I feel everyone should have the same training throughout the company because everyone must do things differently.
Al HQuick, friendly service. Answered my questions and helped me adjust my rental times to better suit my needs. Easy to find location.
Nicole BEasy and quick
RICHARD SBecause of the issues I faced at my pickup location(s), I had two different return sites that were not clearly communicated to me. Skippy's personnel were able to help make the necessary adjustments to help me get everything returned to their location without incurring extra expense for me.
Andrew VEverything went smooth, no hold ups. I went in and they verified everything and was the road in less than 10 minutes.
Timothy FNothing but lower price on in town 2 hour use
SUSANMARIE MHated the after hour return app. No one there to help us and people kept coming and going from garage out back. Not very comfortable being there
Lynn AThe car was completely dirty and full of tobacco smelling, it's annoying 冷濫 and disgusting. The smelling forced me to open the windows instead of the AC. How every you charged me for an hour, the same as 24 hours. Please keep eye on cleaning and hygiene system.
mohamed eTried to do self return and website was down tried to call had a 35 min wait but had an hour to drive home and couldn’t wait ….
kelly hThe staff did a great job assisting with our move. It was easy and stress free. I would highly recommend Skippy's for your Uhaul needs.
Wade RHave them be open for people how need to pick up the equipment on time
LEE MSkippy's work hard with us to get rate quoted us. Excellent experience!
Shanna Mleaning up the office, sweep away the cobwebs, fix the lighting so it's not hanging free, sweep the floors, pick up trash and other miscellanea in the waiting room, make the entire zone not smell like the garage it's attached to. Clean up the grounds of trash and debris, mow the premises. The truck smelled of cigarettes. The truck worked fine, and they had it in stock, so we got a truck and truck worked, but everything around that base fulfillment needs improvement.
Nickolaus DSkippys was able to guarantee a truck and transport for my move to San Diego. The Canton Ny Dealer just kept telling me there were no trucks! While Skippys is not the cleanest office in the world, they got the job done as promised!
Terry HUsed them before. Very nice folks.
Matthew MHad to wait for an hour until the office opened at 9:30 am. However then the pick-up was smooth and friendly.
John ZThis isn’t about this location they saved usi originally reserved one at Baxsters in Massena we got there and they didn’t have the uhaul they had a smaller one sitting there I asked to use that I only needed one for a few hours I would bring it right back the tail light was out I asked if they could fix it I was told no they didn’t know when they could fix the bulb that was crazy they couldn’t take a few minutes to look at it so we had to go way out of our way that ended up costing 35 in mileage we only had one trip like 2 miles and this isn’t the first time Baxsters messed up on me I have rented quit a few in the past years they should of pd for that extra mileage but Skips saved us !!
Paula RSeemed more like a garage. Prefer Canton location (which is actually where I went to drop off initially in error).
laura krental was done great, very nice dealer
Francis OI had water damage to my leather couch from a closed box truck and your insurance carrier admitted that the damage was from water, but denied. My claim. Seriously the reason I rented a box truck was so that my cargo would arrive at my destination in the same condition it went into the truck. So no I would not recommend a UHaul rental to anyone
Barbara LLower the price per mile . Gas is hurting us all
John APrice I was quoted was not what I was charged.
STEPHENA W