Évaluations des clients SmartBuy Exxon
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de SmartBuy Exxon
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Lonette S. le
The location was impeccable. I was also incredibly pleased with the service. Everyone who helped us with the rental was knowledgeable and professional. We have used many uhauls on this long journey from New Mexico to North Carolina, and this has not only been the best experience, it completely exceeded my expectations. The customer service at this location was outstanding and personal.
Melissa D. le
Received an online quote of $.69 per mile, got charged $1.19 per mile instead. Asked why it was so high, agent said that's just what the mileage cost is. Now trying to unsnarl the mess with U-Haul corporate.
Anthony W. le
I dont know of any improvements. The process was very smooth. They asked simple questions. Return was smooth too. No issues. I did what they asked me to do upon return. Don't bring back the vehicle in a dirty condition or low fuel and you will be ok.
Taryn W. le
truck windows very dirty, otherwise ok. proprieter made me wait while he serviced gas customers - repeatedly. there should be someone else there. he was not willing to pull truck up or put additional equipment on the truck, just handed to me. i'm an old lady. there's a large number of trucks for a gas station. business must be booming at start of month.
David J. le
N/a
Donnetta S. le
The truck needed aligning and tires.
John R. le
New truck, the guy that helped us was amazing ! Will definitely be using this location again!!
David M. le
Mike was a fabulous service provider!
David H. le
Overall great experience, great customer service, would definitely recommend.
Carlos R. le
Friendly service and fast process!!
Sharon N. le
Lower level
Slade S. le
I was charged for a cleaning when I had already swept out the truck.
Ricky P. le
Rented equipment was defective and caused damage to my vehicle.
Shannon L. le
Great customer service! I even inquired about starting my own Uhaul business and Roob inspired me to do so. Great guys...
Judith S. le
Great station. Friendly and prompt customer service!
Bashira N. le
Truck was not stocked with the reserved equipment however U-haul proceeded to charge me for equipment that was not supplied. Placed call to customer service where I had to wait 15-20 mins to speak with a representative. Self check in process took 45 mins to a hour... very inconvenient.
Gerald F. le
Owner was incredibly rude and disrespectful. He refused to answer any questions about online reservations and was not helpful in returning the vehicle and dolly.
Christopher W. le
Went very smooth, owner was really nice. Probably best uhaul rental experience I've had yet.